OCT 5 Flashcards

1
Q

Sets of People
1 C________s
2 N______s
3 C__________s

A

Sets of People
1 Categories
2 Networks
3 Communities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Sets of People
4 _____s
5 O_________s
-bureaucracies

A

Sets of People
4 Groups
5 Organizations
-bureaucracies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Categories

-collection of people u______________d with one
another
-e.g., youth, women, students, swimmers
-sociologically relevant where differences
between categories are given social
meaning
-e.g., Baby-Boomers versus Millennials or generational __________

A

Categories

-collection of people unconnected with one
another
-e.g., youth, women, students, swimmers
-sociologically relevant where differences
between categories are given social
meaning
-e.g., Baby-Boomers versus Millennials

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Networks

Direct or Indirect N________s
D_______: kinship, friendship, acquaintance
I_______t: (based on indirect l____s) Facebook

A

Networks

Direct or Indirect Networks
Direct: kinship, friendship, acquaintance
Indirect: (based on indirect links) Facebook

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Networks
Networks

Characteristics:
1 Lack c_________e identity (e.g., community)
2 Lack a_________s of membership, networks
characteristics (e.g., group)
3 Lack a collective g___l (e.g., organization)

A

Networks
Networks

Characteristics:
1 Lack collective identity (e.g., community)
2 Lack awareness of membership, networks
characteristics (e.g., group)
3 Lack a collective goal (e.g., organization)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Communities

-sets of people with common i________y
-people drawn together by common
s________s
-members are _______e of their membership
-common g____s (e.g., survival of community)

A

Communities

-sets of people with common identity
-people drawn together by common
sentiments
-members are aware of their membership
-common goals (e.g., survival of community)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Groups

  • awareness of membership
  • often lack a collective i______y
  • often lack a collective g__l
-Primary versus Secondary 
Primary: small, r\_\_\_\_\_\_r face-to-face 
interaction 
Secondary : larger, many members may not 
interact with others on regular basis 
A

Groups

  • awareness of membership
  • often lack a collective identity
  • often lack a collective goal
-Primary versus Secondary 
Primary: small, regular face-to-face 
interaction 
Secondary : larger, many members may not 
interact with others on regular basis
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

`Organizations
-secondary group with collective goal or purpose

Informal Organization: no stated g____ or clear
division o l_____r
e.g., a clique

A

`Organizations
-secondary group with collective goal or purpose

Informal Organization: no stated goals or clear
division o labour
e.g., a clique

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

`Organizations
-secondary group with collective goal or purpose

Spontaneous Organization
e.g., search parties

Formal Organization: deliberately planned and
formally coordinated social group organized to
achieve certain goals
e.g., a b_________y

A

`Organizations
-secondary group with collective goal or purpose

Spontaneous Organization
e.g., search parties

Formal Organization: deliberately planned and
formally coordinated social group organized to
achieve certain goals
e.g., a bureaucracy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Bureaucracies

•Bureaucracies are f_____l organizations:
‘-deliberately p_______d social group
‘-c________s people, capital and tools
‘-coordination is done through formalized r____s,
statuses and relationships

A

Bureaucracies

•Bureaucracies are formal organizations:
‘-deliberately planned social group
‘-coordinates people, capital and tools
‘-coordination is done through formalized roles,
statuses and relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Bureaucracies

‘-aims to achieve a specific set of g____s
•The most successful form of organization over the last
century: relatively efficient and effective
•Developed in response to E_______n nation-building,
c______ism, and i_________lism

A

Bureaucracies

‘-aims to achieve a specific set of goals
•The most successful form of organization over the last
century: relatively efficient and effective
•Developed in response to European nation-building,
capitalism, and industrialism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Bureaucracies
Weber’s seven (7) essential features of bureaucracies:

1 Division of l____r
2 H_______y of positions
3 Formal system of r_____s
4 Reliance upon written d___________n

A

Bureaucracies
Weber’s seven (7) essential features of bureaucracies:

1 Division of labour
2 Hierarchy of positions
3 Formal system of rules
4 Reliance upon written documentation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Bureaucracies
Weber’s seven (7) essential features of bureaucracies:

5 Separation of the p______n from the office
6 Hiring and promotion based upon
t__________l merit
7 Protection of c______s

A

Bureaucracies
Weber’s seven (7) essential features of bureaucracies:

5 Separation of the person from the office
6 Hiring and promotion based upon
technical merit
7 Protection of careers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Division of Labour

Before industrialism and capitalism, craftsmen
would produce goods from start to finish
The production process gave way to a more s__________d and detailed division of labour.

The bureaucracy provides the f_________s and r________s
for carrying out specific duties
A___m S____h noted the importance of specialization
as long ago as 1776

A

Division of Labour

Before industrialism and capitalism, craftsmen
would produce goods from start to finish
The production process gave way to a more specialized and detailed division of labour.

The bureaucracy provides the facilities and resources
for carrying out specific duties
Adam Smith noted the importance of specialization
as long ago as 1776

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Hierarchy of-Positions

Bureaucracies are structured like a p________d with
authority centralized at the top

There often exists a well-defined h_______y of command
Each person is responsible to a specific person one level up the pyramid and for a specific group of people one level down

A

Hierarchy of-Positions

Bureaucracies are structured like a pyramid with
authority centralized at the top

There often exists a well-defined hierarchy of command
Each person is responsible to a specific person one level up the pyramid and for a specific group of people one level down

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Rules

Bureaucracies work according to w______n rules
For each situation, decision-makers can find or
develop a rule that provides for an objective and
i_________l response
Ideally, rules guarantee impersonal, p_________e
responses to specific situations

A

Rules

Bureaucracies work according to written rules
For each situation, decision-makers can find or
develop a rule that provides for an objective and
impersonal response
Ideally, rules guarantee impersonal, predictable
responses to specific situations

17
Q

Separation of the Person
from the Office

In bureaucracies, relations are i_________l and are
based upon the r____s that people hold, not the
individuals themselves
People are treated as r________e functionaries

A

Separation of the Person
from the Office

In bureaucracies, relations are impersonal and are
based upon the roles that people hold, not the
individuals themselves
People are treated as replaceable functionaries

18
Q

Hiring and Promotion Based on Technical Merit

Bureaucracies function well when they hire and
promote on the basis of technical c_________e
Ideally, individual characteristics such as gender,
race, or ethnicity are not supposed to factor into
hiring and promotion

A

Hiring and Promotion Based on Technical Merit

Bureaucracies function well when they hire and
promote on the basis of technical competence
Ideally, individual characteristics such as gender,
race, or ethnicity are not supposed to factor into
hiring and promotion

19
Q

Merton’s Bureaucratic
Personality

At times, bureaucracies do not behave r_________y in terms
of their long-term interests and survival
Often people within them feel pressure to act in ways that w______n the organization (i.e., being forced to conform to rigid bureaucratic rules)

Robert Merton has argued that bureaucrats often develop a “trained i________y” for dealing with new situations

A

Merton’s Bureaucratic
Personality

At times, bureaucracies do not behave rationally in terms
of their long-term interests and survival
Often people within them feel pressure to act in ways that weaken the organization (i.e., being forced to conform to rigid bureaucratic rules)

Robert Merton has argued that bureaucrats often develop a “trained incapacity” for dealing with new situations

20
Q

How Bureacracies
Actually Work

Weber’s ideas on bureaucracies were an i______zation—
bureaucracies actually work differently than he believed
Failure to report information up the hierarchy occurs all the time.

Workers everywhere make friends and acquaintances, and casually share _____ information.

A

How Bureacracies
Actually Work

Weber’s ideas on bureaucracies were an idealization—
bureaucracies actually work differently than he believed
Failure to report information up the hierarchy occurs all the time.

Workers everywhere make friends and acquaintances, and casually share work information.

21
Q

How Bureacracies
Actually Work

______t in bureaucracies is built gradually, maintained continuously, and easily destroyed

Bureaucracies are affected by cultural d_________s, gender, informal organizations, trust, and technology

A

How Bureacracies
Actually Work

Trust in bureaucracies is built gradually, maintained continuously, and easily destroyed

Bureaucracies are affected by cultural differences, gender, informal organizations, trust, and technology

22
Q

The Problem o Rationality

Bureaucracies are based upon the notion that roles are
i___________l

These boundaries may result in the institution losing touch with their c__________s

Rules by offices may also undermine personal
r________________y

A

The Problem o Rationality

Bureaucracies are based upon the notion that roles are
impersonal

These boundaries may result in the institution losing touch with their customers

Rules by offices may also undermine personal
responsibility

23
Q
Total Institution 
Total Institutions (Goffman) 

Psychiatric facilities, convents, prisons, and military
installations have a lot in common as o__________n
Residents are ____ off from wider society and their lives
are formally administered
Residents are w_______d unknowingly/ unwillingly

A
Total Institution 
Total Institutions (Goffman) 

Psychiatric facilities, convents, prisons, and military
installations have a lot in common as organization
Residents are cut off from wider society and their lives
are formally administered
Residents are watched unknowingly/ unwillingly