Objective 7.2.a Flashcards
1
Q
A measure of unfinished work items and the progress being made towards reducing the queue
A
Work in Progress (WIP)
2
Q
The measure of time between a work item starting and finishing
A
Cycle Time
3
Q
A measure of the number of work items finished per period of time
A
Throughput
4
Q
A measure of amount of time active items have been in progress
A
Work Item Age
5
Q
Contains a contract for service with clear and specific deliverables
A
Basic Relationship
6
Q
Contains a contract for delivery of services, such as platform (or technology) as a Service (Paas)
A
Cooperative Relationship
7
Q
Both partners have shared goals and will be working together to deliver value to customers
A
Service Partnership