Objective 7.2.a Flashcards

1
Q

A measure of unfinished work items and the progress being made towards reducing the queue

A

Work in Progress (WIP)

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2
Q

The measure of time between a work item starting and finishing

A

Cycle Time

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3
Q

A measure of the number of work items finished per period of time

A

Throughput

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4
Q

A measure of amount of time active items have been in progress

A

Work Item Age

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5
Q

Contains a contract for service with clear and specific deliverables

A

Basic Relationship

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6
Q

Contains a contract for delivery of services, such as platform (or technology) as a Service (Paas)

A

Cooperative Relationship

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7
Q

Both partners have shared goals and will be working together to deliver value to customers

A

Service Partnership

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