Objective 2.1 Flashcards

Key Concepts

1
Q

The extent of the area(s) or activities over which the person has authority to direct the actions of other or define the required outcomes.

A

Scope of Control

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2
Q

__________ of __________ is wider than scope of control

A

Scope of Influence

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3
Q

__________ may be more effective and sustainable than simply commanding others

A

Influence

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4
Q

Ensures the organization’s strategy, tactics, and operations are aligned and allows the reporting of accomplishments through feedback loops

A

Cascading Goals

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5
Q

Cascading goals:
* Why are we doing this?
* What would success look like?
* What measurable results will indicate success?
* What are the numbers?

A

Purpose
Objectives
Indicators
Metrics

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6
Q

S.M.A.R.T goals

A

Specific, Measurable, Attainable, Relevant, Time Based

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7
Q

P, O, I, M (Cascading Goals)

A

Purpose, Objectives, Indicators, Metrics

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8
Q

Formally documented management expectations and intentions which are used to direct decisions and activities

A

Policy

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9
Q

A means of managing a risk, ensuring that a business objective is achieved, or that a process is followed

A

Control

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10
Q

Policies, measurements, and reporting are examples of a __________

A

Control

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11
Q

________ should be sufficient but not excessive

A

Controls

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12
Q

A recommended practice that allows some discretion in its interpretation, implementation, or use

A

Guideline

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13
Q

The person or role with the right, power, or obligation to make a decision and is then responsible for its success or failure [has…]

A

Decision Making Authority

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14
Q

________ decisions should be made at the highest levels of the organization, while all other decisions should be delegated ________ as far as possible.

A

Governance, down

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15
Q

The level of decision-making authority should match the level of ________ involved

A

Risk

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16
Q

________ can be mitigated using training, policies, automation, and guidelines