Objective 2.1 Flashcards
Key Concepts
The extent of the area(s) or activities over which the person has authority to direct the actions of other or define the required outcomes.
Scope of Control
__________ of __________ is wider than scope of control
Scope of Influence
__________ may be more effective and sustainable than simply commanding others
Influence
Ensures the organization’s strategy, tactics, and operations are aligned and allows the reporting of accomplishments through feedback loops
Cascading Goals
Cascading goals:
* Why are we doing this?
* What would success look like?
* What measurable results will indicate success?
* What are the numbers?
Purpose
Objectives
Indicators
Metrics
S.M.A.R.T goals
Specific, Measurable, Attainable, Relevant, Time Based
P, O, I, M (Cascading Goals)
Purpose, Objectives, Indicators, Metrics
Formally documented management expectations and intentions which are used to direct decisions and activities
Policy
A means of managing a risk, ensuring that a business objective is achieved, or that a process is followed
Control
Policies, measurements, and reporting are examples of a __________
Control
________ should be sufficient but not excessive
Controls
A recommended practice that allows some discretion in its interpretation, implementation, or use
Guideline
The person or role with the right, power, or obligation to make a decision and is then responsible for its success or failure [has…]
Decision Making Authority
________ decisions should be made at the highest levels of the organization, while all other decisions should be delegated ________ as far as possible.
Governance, down
The level of decision-making authority should match the level of ________ involved
Risk
________ can be mitigated using training, policies, automation, and guidelines
Risk