Objective 1.1 Flashcards

Key Terms

1
Q

Leading, conducting, guiding someone, ordering something

A

Direction

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2
Q
  • Setting/communicating VISION, PURPOSE, OBJECTIVES, GUIDING PRINCIPLES for a team or org.
  • Leading them towards objectives
  • Can be formal/informal
A

Direction

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3
Q

Arranging a METHOD OF ACHIEVING AN END

A

Planning

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4
Q

Creating a detailed program of action

A

Planning

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5
Q

A deliberately introduced change that introduces value for stakeholders

A

Improvement

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6
Q

Enhancing something in value or quality to make it better

A

Improvement

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7
Q

A conceptual and/or visual representation of how an organization co-creates value with customers/stakeholders, and how the organization runs itself.

A

Operating Model

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8
Q

A way, technique, or process for doing something.

A

Method

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9
Q

A process is a type of __________?

A

Method

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10
Q

A possible event that could cause harm or loss, or make it more difficult to obtain an objective.

A

Risk

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11
Q

An uncertainty of an outcome

A

Risk

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11
Q

___________ can be used in the context of measuring the probability of positive or negative outcomes

A

Risk

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12
Q

Controls are a means of managing __________

A

Risk

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13
Q

Extent of the areas/activities a person has authority to direct actions of others, or to define the required outcomes

A

Scope of Control

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