Non Verbal Comunication

Question 1

Verbal communication

Answer 1

Conveying messages using words or vocal sounds

Question 2

Paralinguistic

Answer 2

Vocal features that accompany speech

Question 3

Tone of voice

Answer 3

The way words are spoken to convey emotion

Question 4

Intonation

Answer 4

Inflection in the voice when speaking

Question 5

Nonverbal communication

Answer 5

Conveying messages that do not require the use of words or vocal sounds

Question 6

Argyle alkema and Gilmore

Answer 6

To see if tone of voice has any effect when interpreting a verb message
Method- listened to friends or hostile messages in friendly or hostile tones of voice, the. Reversed for diff participants.
Results- when asked to interpret message tone of voice had about 5x the effect of the verbal message
Conclusion- tone of voice is extremely important in how people interpret verbal messages

Question 7

Communication

Answer 7

Passing info from one person to another

Question 8

Emphasis

Answer 8

Giving prominence to some words more than other

Question 9

Eye contact

Answer 9

When two people in conversation are looking at each other’s eyes at the same time

Question 10

Argyle

Answer 10

Aim- to see how interrupting eye contact affects conversation
Method- participants in pairs have a convo 1/2 of them wear dark glasses
Results- when had dark glasses there were more interruptions and pauses
Conclusion- eye contacts is important in ensuring the smooth flow of convo

Question 11

Hemispheres of the brain

Answer 11

The human brain is divided into two halves called the left and the right hemispheres

Question 12

Sackeim

Answer 12

Aim- to look at the relationship between facial expressions and the hemispheres of the Brain
Method- pics of faces cut in half, new images made with a mirrored face, participants asked which they preferred.
Results- most preferred left half with reflection cos it looked warmer
Conclusion- left expresses more emotion than the right side

Question 13

Mcginley

Answer 13

Aim- see the effect of postural echo when havin a convo
Method- confederate, had convo with people and echoed their position, then didnt do the echo, then asked what they thought
Results- got on well when they echoed posture and felt awkward when didn’t echo
Conclusion- postural echo gives an unconscious sense of friendliness

Question 14

Touch

Answer 14

Non verbal communication when info is conveyed by pysical contact between people

Question 15

Gesture

Answer 15

Non verbal communication where info is conveyed by either deliberate or unconscious movement of parts of the body

Question 16

Lynn and mynier

Answer 16

Aim- to see if the effect of gestures used by waitresses on tippig behaviour in a restaurant
Method - whilst taking orders they stood upright or squat down near the customer, making more or less eye contact
Result - more tips when squatting
Conclusion- squatting down will have a positive effect on tipping behaviour

Question 17

Personal space

Answer 17

The distance we keep between ourselves and other people in everyday life

Question 18

4 factors involving personal space

Answer 18

Zahn- status
Summer - culture
Williams- personality
Willis- age