Non-Medical - Kaplan Flashcards
1
Q
Positive vs. Negative Skew graph…
- Mean vs. Median
A
Positive – Mean > Median
Negative – Median > Mean
2
Q
PDSA model
A
Plan, Do, Study, Act
Modified trial-and-error
3
Q
Pareto chart
A
80/20 rule
80% of errors come from 20% of recurring factors
Chart lists factors in descending order
4
Q
Run chart (time plot)
A
Tracking something over time to look for improvements based on an intervention or enhancement
5
Q
Shewhart principles
A
Calculations to determine if the observed rise and fall of a quality measure over time is within a predictable range of variation (statistically likely or not)
