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Anglické kartičky > Nirotech > Flashcards

Nirotech Flashcards

April

1
Q

obchod
the activities involved in buying and selling things

A

commerce
/ˈkɒm.ɜːs/

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2
Q

dedičstvo
money or property that you receive from someone after they die

A

legacy
/ˈleɡ.ə.si/

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3
Q

dôveryhodný

A

reputable
/ˈrep.jə.tə.bəl/

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4
Q

prepojiť počítače sieťou
to connect computers together so that they can share information

A

network
/ˈnet.wɜːk/

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5
Q

spestriť
to start to include more different types or things
If a business …, it starts making new products or offering new services

A

diversify
/daɪˈvɜː.sɪ.faɪ/

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6
Q

súbor cenných papierov, investícií a kapitálu vo vlastníctve právnickej al. fyzickej osoby
a collection of company shares and other investments that are owned by a particular person or organization

A

portfolio
/ˌpɔːtˈfəʊ.li.əʊ/

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7
Q

vyvíjať sa
to develop gradually, or to cause something or someone to develop gradually

A

evolve
/ɪˈvɒlv/

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8
Q

rôznorodý
including many different types of people or things

A

diverse
/daɪˈvɜːs/

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9
Q

digitalizovať
to put information into the form of a series of the numbers 0 and 1, usually so that it can be understood and used by a computer

A

digitize
/ˈdɪdʒ.ɪ.taɪz/

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10
Q

udržateľný
able to continue over a period of time

A

sustainable
/səˈsteɪ.nə.bəl/

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11
Q

a printed or electronic document containing information about the recent activities of an organization, sent regularly to the organization’s members

A

newsletter
/ˈnjuːzˌlet.ər/

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12
Q

spätný predaj
to change the direction, order, position, result, etc. of something to its opposite + the selling of goods

A

reverse vending
/rɪˈvɜːs ˈven.dɪŋ/

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13
Q

a machine from which you can buy things such as drinks and sweets by putting coins or tokens (= metal or plastic discs) into it, or by using a payment card

A

vending machine
/ˈven.dɪŋ ˌməˈʃiːn/

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14
Q

ťažba

A

mining
/ˈmaɪ.nɪŋ/

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15
Q

podnikové riadenie
relating to a large company
the way that organizations or countries are managed at the highest level, and the systems for doing this

A

corporate governance
/ˈkɔː.pər.ət ˈɡʌv.ən.əns/

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16
Q

Ak chcete byť pri predajných rozhovoroch asertívnejší.

A

If you want to be more assertive in sales conversations.
/əˈsɜː.tɪv ˌkɒn.vəˈseɪ.ʃən/

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17
Q

Ako zvládnuť predajnú komunikáciu.

A

How to Master Sales Communication.
/ˈmɑː.stər seɪlz kəˌmjuː.nɪˈkeɪ.ʃən/

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18
Q

originálny sprievodca

A

the ultimate guide
/ˈʌl.tɪ.mət ɡaɪd/
most extreme or important because either the original or final, or the best or worst

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19
Q

Ste predajca v teréne, ktorý hľadá zlepšenie svojich komunikačných schopností?

A

Are you a field salesperson looking to improve your communication skills?
/kəˌmjuː.nɪˈkeɪ.ʃən/

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20
Q

Vedieť, čo povedať, je dôležité počas obchodného stretnutia, no okrem toho musíte zvážiť aj to, ako to poviete.

A

Knowing what to say is important during a sales meeting, but on top of this you also need to consider how you say it.
/kənˈsɪd.ər/

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21
Q

Ak chcete skutočne zlepšiť svoje obchodné komunikačné zručnosti, musíte ovládať techniky verbálnej aj neverbálnej komunikácie.

A

To truly improve your sales communication skills, you need to master both verbal and nonverbal communication techniques.
/ˈtruː.liˌɪmˈpruːv kəˌmjuː.nɪˈkeɪ.ʃən nɒnˈvɜː.bəl tekˈniːk/

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22
Q

Ale ide o to: nie je to len o používaní predajných trikov a techník na presviedčanie zákazníkov.

A

But here’s the thing: it’s not just about using sales tricks and techniques to persuade customers.
/trɪk tekˈniːk pəˈsweɪd ˈkʌs.tə.mər/

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23
Q

Je to o zmene myslenia, aby ste sa zamerali na to, ako môžete pomôcť osobe, s ktorou hovoríte.

A

It’s about shifting your mindset to focus on how you can help the person you’re speaking with.
/ˈmaɪnd.set ˈfəʊ.kəs ˈpɜː.sən/

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24
Q

Ak ste pripravení ísť nad rámec povrchových predajných techník a vytvoriť vzájomné porozumenie so svojimi zákazníkmi, čítajte ďalej a zistite, ako môžete začať ovládať predajnú komunikáciu.

A

If you’re ready to go beyond surface-level sales techniques and create a mutual understanding with your customers, read on to find out how you can start mastering sales communication.
/biˈjɒnd ˈsɜː.fɪs ˈlev.əl tekˈniːk ˈmjuː.tʃu.əl ˈmɑː.stər/

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25
Q

Aby ste sa stali majstrom v predajnej komunikácii, musíte pochopiť, ako pristupovať k sociálnym situáciám a zároveň byť bezproblémovým hovorcom.

A

To become a master in sales communication, you need to understand how to approach social situations while at the same time being a smooth talker.

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26
Q

asertivita

A

assertiveness
/əˈsɜː.tɪv.nəs/
the quality of being confident and not frightened to say what you want or believe

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27
Q

Najprv si ujasnite, čo chcete.

A

First, be clear about what you want.
/ˈfɜːst klɪər/

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28
Q

Čo chcete dosiahnuť a aký je váš želaný výsledok?

A

What do you hope to accomplish, and what is your desired outcome?
/həʊp əˈkʌm.plɪʃ dɪˈzaɪəd ˈaʊt.kʌm/

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29
Q

Aký je účel vášho rozhovoru?

A

What is the purpose of your conversation?
/ˈpɜː.pəs ˌkɒn.vəˈseɪ.ʃən/

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30
Q

Sebadôvera je kľúčová, keď príde na to, byť asertívny.

A

Confidence is key when it comes to being assertive.
/ˈkɒn.fɪ.dəns əˈsɜː.tɪv/

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31
Q

Ak neveríte sami sebe, len ťažko vám ostatní uveria a budú s vami chcieť míňať svoje ťažko zarobené peniaze.

A

If you do not believe in yourself, it will be difficult for others to believe in you and want to spend their hard-earned money with you.
/bɪˈliːv jɔːˈself ˈdɪf.ɪ.kəlt ˈʌð·ərz ˌhɑːdˈɜːnd/

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32
Q

Musíte si byť istí svojou schopnosťou dobre realizovať svoj predajný proces a pochopiť psychológiu toho, prečo kupujúci nakupujú.

A

You need to be confident in your ability to execute your sales process well and understand the psychology of why buyers buy.
/ˈkɒn.fɪ.dənt əˈbɪl.ə.ti ˈek.sɪ.kjuːt saɪˈkɒl.ə.dʒi/

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33
Q

autentickosť

A

authenticity
/ɔː.θenˈtɪs.ə.ti/

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34
Q

Autenticita vám môže pomôcť vybudovať dôveru u zákazníkov.

A

Being authentic can go a long way in helping you build trust with customers.
/ɔːˈθen.tɪk/

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35
Q

Keď váš zákazník cíti, že ste skutočný a dôveryhodný, je pravdepodobnejšie, že uverí tomu, čo hovoríte, a bude ochotný s vami spolupracovať.

A

When your customer feels that you are genuine and trustworthy, he is more likely to believe what you say and be willing to work with you.
/ˈdʒen.ju.ɪn ˈtrʌstˌwɜː.ði/

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36
Q

Autenticita môže navyše vytvoriť hlbšie spojenie so zákazníkmi.

A

Additionally, authenticity can create a deeper connection with customers.
/əˈdɪʃ.ən.əl.i ɔː.θenˈtɪs.ə.ti/

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37
Q

Keď zdieľate svoje hodnoty a presvedčenia, zákazníci sa s Vami môžu spojiť na osobnej úrovni, čo vám môže pomôcť vybudovať si s nimi silnejší vzťah.

A

When you share your values and beliefs, customers can relate to you on a personal level, which can help you build a stronger rapport with them.
/ræpˈɔːr ðem/

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38
Q

a good understanding of someone and an ability to communicate well with them

A

rapport
/ræpˈɔːr/

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39
Q

Toto spojenie môže viesť k zvýšeniu lojality zákazníkov.

A

This connection can lead to increased customer loyalty.
/ˈlɔɪ.əl.ti/

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40
Q

Autenticita vás tiež môže odlíšiť od konkurencie.

A

Authenticity can also differentiate you from competitors.
/ɔː.θenˈtɪs.ə.ti ˌdɪf.əˈren.ʃi.eɪt kəmˈpet.ɪ.tər/

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41
Q

Tým, že budete k sebe úprimný a budete komunikovať čestným a skutočným spôsobom, môžete sa odlíšiť od predajcov, ktorí sa zapájajú do zlých predajných praktík.

A

By being true to yourself and communicating in an honest and genuine way, you can stand out against salespeople who are engaging in bad sales practices.
/ˈɒn.ɪst ˈdʒen.ju.ɪn ɪnˈɡeɪ.dʒɪŋ ˈpræk.tɪs/

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42
Q

it is real and exactly what it appears to be

A

genuine
/ˈdʒen.ju.ɪn/

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43
Q

pleasant, attractive, and charming

A

engaging
/ɪnˈɡeɪ.dʒɪŋ/

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44
Q

zapojiť
to become involved, or have contact, with someone or something

A

engage
/ɪnˈɡeɪdʒ/

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45
Q

To môže v konečnom dôsledku viesť k lepšiemu predajnému výkonu a pomôcť vám dosiahnuť vaše ciele.

A

This can ultimately lead to better sales performance and help you achieve your goals.
/ˈʌl.tɪ.mət.li pəˈfɔː.məns əˈtʃiːv ɡəʊl/

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46
Q

Otvorená myseľ

A

Open mindedness
/ˈəʊ.pən maɪn.dɪd.nəs/

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47
Q

Ako predajca budete hovoriť s mnohými ľuďmi zo všetkých oblastí života, takže neuzatvárajte svoju myseľ pred inými spôsobmi myslenia.

A

As a salesperson you will speak with many people from all walks of life, so don’t close your mind to other ways of thinking.
/ˈseɪlzˌpɜː.sən wɔːk life ˈʌð.ər/

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48
Q

Ak vidíte iba svoju perspektívu, staviate múr medzi vami a potenciálnym zákazníkom, kde sa efektívna komunikácia stáva nemožnou.

A

If you only see your perspective, you build a wall between you and the prospect where effective communication becomes impossible.
/pərˈspek·tɪv wɔːl ˈprɒspekt ɪˈfek.tɪv ɪmˈpɒs.ə.bəl/

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49
Q

pohľad
a particular way of viewing things that depends on one’s experience and personality

A

perspective
/pərˈspek·tɪv/

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50
Q

a possible future customer

A

prospect
/ˈprɒspekt/

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51
Q

Pamätajte, že ľudia chcú komunikovať s niekým, kto je otvorený a chce skutočne počúvať, čo chcú povedať.

A

Remember, people want to communicate with someone who is open and wants to really listen to what they have to say.
/rɪˈmem.bər kəˈmjuː.nɪ.keɪt/

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52
Q

empatia

A

empathy
/ˈem.pə.θi/

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53
Q

Schopnosť porozumieť a zdieľať pocity je to, čo nás robí ľuďmi.

A

The ability to understand and share feelings is what makes us human.
/əˈbɪl.ə.ti ˌʌn.dəˈstænd ˈhjuː.mən/

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54
Q

Ľudia chcú a potrebujú byť pochopení.

A

People want and need to be understood.
/ˌʌn·dərˈstʊd/

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55
Q

Ak osoba, s ktorou hovoríte, vidí, že jej rozumiete, môžete začať rozvíjať spoločnú reč.

A

If the person you’re speaking to sees that you understand them, you can start to develop common ground.
/ˌʌn.dəˈstænd ðem dɪˈvel.əp ˈkɒm.ən ɡraʊnd/

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56
Q

spoločný základ (reč)
shared interests, beliefs, or opinions between two people or groups of people who disagree about most other subjects

A

common ground
/ˌkɒm.ən ˈɡraʊnd/

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57
Q

Ak budete empatickí, budete môcť riešiť problémy svojich zákazníkov čestným a otvoreným spôsobom.

A

By being empathetic, you will be able to address your customers’ problems in an honest and open manner.
/ˌem.pəˈθet.ɪk əˈdres ˈɒn.ɪst ˈmæn.ər/

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58
Q

Chcú niekoho, kto rozumie ich problémom a dokáže ponúknuť efektívne riešenia.

A

What they want is someone who understands their problems and can offer effective solutions.
/ɪˈfek.tɪv səˈluː.ʃən/

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59
Q

jasnosť
the quality of being clear and easy to understand

A

clarity
/ˈklær.ə.ti/

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60
Q

Naša zamýšľaná správa môže byť často zmätená alebo nepochopená.

A

Our intended message can often be confused or misunderstood.
/ɪnˈten.dɪd kənˈfjuːzd ˌmɪs.ʌn·dərˈstʊd/

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61
Q

Zákazníci sa môžu nechať znepokojiť preťažením žargónu, keď jediné, čo chcú vedieť, je, ako im môžete pomôcť.

A

Customers can get flustered by an overload of jargon when all they want to know is how you can help them.
/ˈflʌs.təd ˌəʊ.vəˈləʊd ˈdʒɑː.ɡən/

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62
Q

special words and phrases that are used by particular groups of people, especially in their work

A

jargon
/ˈdʒɑː.ɡən/

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63
Q

upset and confused

A

flustered
/ˈflʌs.təd/

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64
Q

Rozhovor s nimi jasným a pokojným spôsobom ich upokojí a dá im príležitosť skutočne pochopiť váš odkaz.

A

Talking with them in a clear and calm manner will put them at ease, giving them the opportunity to really understand your message.
/klɪər kɑːm ˈmæn.ər iːz ˌɒp.əˈtʃuː.nə.ti/

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65
Q

pohoda
the state of being comfortable or relaxed, or free from worry or pain

A

ease
/iːz/

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66
Q

Konverzácia sa nemôže uskutočniť, pokiaľ nevenujete pozornosť tomu, čo druhá osoba hovorí.

A

A conversation can’t happen unless you pay attention to what the other person is saying.
/kɒn.vəˈseɪ.ʃən ˈhæp.ən ənˈles/

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67
Q

Ľudia chcú mať pocit, že ich počujete, tak im dajte vedieť, že ich počúvate.

A

People want to feel that you hear them, so let them know you are listening.
/hɪər/

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68
Q

Buďte aktívnym poslucháčom tým, že investujete do konverzácie.

A

Be an active listener by being invested in the conversation.
/ˈæk.tɪv ɪnˈvest ˌkɒn.vəˈseɪ.ʃən/

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69
Q

Prikývnite hlavou, urobte malé komentáre, aby ste podporili priebeh konverzácie, alebo im položte pútavé otázky, aby ste im ukázali, že chcete vedieť viac.

A

Nod your head, make little comments to encourage the flow of the conversation, or ask engaging questions to show them you want to know more.
/nɒd ɪnˈkʌr.ɪdʒ fləʊ ˌkɒn.vəˈseɪ.ʃən ɪnˈɡeɪ.dʒɪŋ/

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70
Q

To môže ukázať, že ste odhodlaní pomôcť vyriešiť akýkoľvek problém, ktorý môžu mať.

A

This can show you are committed to helping solve whatever problem they may have.
/kəˈmɪt.ɪd wɒtˈev.ər/

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71
Q

S ďalšími dôležitými predajnými funkciami, ako je generovanie potenciálnych zákazníkov na cestách, vizualizácia údajov o zákazníkoch, následné kontroly a registrácie.

A

With other important sales features such as lead generation on-the-go, customer data visualization, follow-ups and check-ins.
/ˈfiː.tʃər dʒen.əˈreɪ.ʃən ˌvɪʒ.u.əl.aɪˈzeɪ.ʃən ˈfɒl.əʊ.ʌp tʃek/

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72
Q

a piece of information that allows a discovery to be made, customers to be found, or a solution to be found

A

lead
/liːd/

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73
Q

a further action connected with something that happened before

A

follow-up
/ˈfɒl.əʊ.ʌp/

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74
Q

to contact someone by making a phone call, short visit, etc., usually in order to make sure there are no problems or to tell them that there are no problems

A

check in
/tʃek/

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75
Q

Badger Maps pomáha predajcom v teréne šetriť čas pri ich každodennom plánovaní, objavovať nových vzrušujúcich potenciálnych zákazníkov, udržiavať zdravé vzťahy so zákazníkmi a uzatvárať ďalšie obchody.

A

Badger Maps helps field salespeople save time on their daily planning, discover exciting new leads, maintain healthy customer relationships, and close more deals.
/ˈdeɪ.li ˈhel.θi rɪˈleɪ.ʃən.ʃɪp/

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76
Q

To vám umožňuje synchronizovať a využívať údaje vo vašom CRM, všetko z vášho mobilného zariadenia.

A

This enables you to sync and leverage data in your CRM, all from your mobile device.
/ɪˈneɪ.bəl sɪŋk ˈliː.vər.ɪdʒ ˈdeɪ.tə/

77
Q

to use something that you already have in order to achieve something new or better

A

leverage
/ˈliː.vər.ɪdʒ/

78
Q

A nielen to, priamo v aplikácii si môžete jednoducho nastaviť pripomenutia na kontaktovanie a urobenie akcie u zákazníkov.

A

Not only that, you can easily set up reminders to check in and follow up with customers right in the app.
/ˈiː.zəl.i/

79
Q

nehľadajte nič iné ako Badger Maps

A

look no further than Badger Maps
/ˈfɜː.ðər/

80
Q

neverbálne podnety v predajnej komunikácii

A

nonverbal cues in sales communication
/nɒnˈvɜː.bəl kjuː kəˌmjuː.nɪˈkeɪ.ʃən/

81
Q

podnet
a signal for someone to do something

A

cue
/kjuː/

82
Q

Zameriavajú sa viac na to, čo hovoria, než ako to hovoria.

A

They focus more on what they say rather than how they say it.
/ˈfəʊ.kəs ˈrɑː.ðər/

83
Q

Aby ste sa vyhli prílišnému rozprávaniu, mali by ste dodržiavať pravidlo 70/30.

A

To avoid talking too much you should follow the 70/30 rule.

84
Q

To znamená, že 70 % rozprávania by ste mali nechať zákazníka.

A

This means that you should let the customer do 70% of the talking.

85
Q

Ak necháte svojho zákazníka prevziať vedenie, bude mať pocit, že má kontrolu nad konverzáciou a bude otvorenejší predaju, keď mu predložíte návrh.

A

By letting your customer take the lead, they will feel that they are in control of the conversation and be more open to a sale when you make them a proposition.
/kɒn.vəˈseɪ.ʃən ˌprɒp.əˈzɪʃ.ən/

86
Q

an offer or suggestion, usually in business

A

proposition
/ˌprɒp.əˈzɪʃ.ən/

87
Q

Správnou rečou tela môžete prinútiť svojho klienta, aby hovoril viac.

A

With the right body language, you can get your prospect to talk more.
/ˈprɒspekt/

88
Q

Vždy, keď idete na obchodné stretnutie, nechajte záujemcu, aby sa otvoril a venoval pozornosť ich neverbálnej komunikácii.

A

Whenever you go to a sales meeting, let the prospect open up and pay attention to their nonverbal communication.
/wenˈev.ər ˈprɒspekt ˌnɒnˈvɜː.bəl kəˌmjuː.nɪˈkeɪ.ʃən/

89
Q

every or any time

A

whenever
/wenˈev.ər/

90
Q

Prvý dojem často robí alebo prerušuje predaj.

A

The first impression often makes or breaks the sale.
/ɪmˈpreʃ.ən/

91
Q

Pamätajte, že efektívna neverbálna komunikácia je rozhodujúca pre zlepšenie obchodnej komunikácie.

A

Remember, effective nonverbal communication is crucial to improving sales communication.
/rɪˈmem.bər ɪˈfek.tɪv ˌnɒnˈvɜː.bəl kəˌmjuː.nɪˈkeɪ.ʃən ˈkruː.ʃəl ɪmˈpruːv/

92
Q

rozhodujúci
extremely important or necessary

A

crucial
/ˈkruː.ʃəl/

93
Q

Na vyjadrenie rovnosti a rešpektu počas podávania rúk držte obe dlane vo vertikálnej polohe.

A

To convey equality and respect during a handshake, keep both palms in a vertical position.
/kənˈveɪ iˈkwɒl.ə.ti rɪˈspekt pɑːm ˈvɜː.tɪ.kəl pəˈzɪʃ.ən/

94
Q

sprostredkovať
to express a thought, feeling, or idea so that it is understood by other people

A

convey
/kənˈveɪ/

95
Q

rovnosť

A

equality
/iˈkwɒl.ə.ti/

96
Q

Keď dlaň jednej osoby smeruje nadol, znamená to, že má navrch a preberá kontrolu, zatiaľ čo dlaň smerujúca nahor je submisívna.

A

When one person’s palm faces downward, it means they have the upper hand and are taking control, while the upward-facing palm is submissive.
/pɑːm ˈdaʊn.wəd ˈʌp.ər ˈʌp.wəd ˈfeɪ.sɪŋ səbˈmɪs.ɪv/

97
Q

allowing yourself to be controlled by other people or animals

A

submissive
/səbˈmɪs.ɪv/

98
Q

Držaním oboch dlaní zvislo vysielate správu, že ste na rovnakej úrovni.

A

Keeping both palms vertical sends the message that you are on equal ground.
/pɑːm ˈvɜː.tɪ.kəl ˈiː.kwəl ɡraʊnd/

99
Q

Zrkadlite zovretie potenciálneho zákazníka a snažte sa byť tým, kto iniciuje podanie ruky.

A

Mirror your prospect’s grip and try to be the one who initiates the handshake.
/ˈmɪr.ər ˈprɒs.pekt ɪˈnɪʃ.i.eɪt ˈhænd.ʃeɪk/

100
Q

Váš stisk ruky by mal byť silný a pevný.

A

Your handshake should be strong and firm.
/strɒŋ fɜːm/

101
Q

Podávanie rúk je o tlaku, príliš veľa naznačuje dominanciu alebo ignoranciu, príliš slabé signalizuje nedostatok sebadôvery.

A

Handshakes are about pressure, too much indicates dominance or ignorance, too weak signals lack of confidence.
/ˈhænd.ʃeɪk ˈɪn.dɪ.keɪt ˈdɒm.ɪ.nəns ˈɪɡ.nər.əns ˈsɪɡ.nəls læk ˈkɒn.fɪ.dəns/

102
Q

Nezabudnite upraviť tlak tak, aby vyhovoval druhej osobe.

A

Don’t forget to adjust the pressure to accommodate the other person.
/əˈdʒʌst ˈpreʃ.ər əˈkɒm.ə.deɪt ˈpɜː.sən/

103
Q

vyhovieť
to give what is needed to someone

A

accommodate
əˈkɒm.ə.deɪt

104
Q

Očný kontakt zohráva významnú úlohu v dobrej predajnej komunikácii.

A

Eye contact plays a significant role in good sales communication.
/sɪɡˈnɪf.ɪ.kənt rəʊl/

105
Q

Udržiavaním konzistentnej a prirodzenej úrovne očného kontaktu s potenciálnymi zákazníkmi a existujúcimi zákazníkmi ich môžete upokojiť a vytvoriť si silnejšie vzťahy.

A

By maintaining a consistent and natural level of eye contact with prospects and customers, you can put them at ease and develop stronger connections.
/meɪnˈteɪn kənˈsɪs.tənt ˈnætʃ.ər.əl ˈlev.əl iːz dɪˈvel.əp/

106
Q

Customer vs. Prospect

A

Customers and Prospects are almost identical except for these differences: Customer accounts are for businesses that have actually bought something from your business. Prospect accounts are for businesses that you might have created estimates for but they haven’t yet bought anything.

107
Q

Pamätajte však, že príliš veľa sa môže javiť ako intenzívne a príliš málo môže byť interpretované ako neisté alebo nezaujímavé. Je dôležité zachovať rovnováhu.

A

But remember, too much can come across as intense and too little can be interpreted as insecure or uninterested. It’s important to keep a balance.
/kʌm əˈkrɒs ɪnˈtens ɪnˈtɜː.prɪt ˌɪn.sɪˈkjʊər ʌnˈɪn.tres.tɪd ˈbæl.əns/

108
Q

to give other people a certain feeling or opinion (seem)

A

come across
/kʌm əˈkrɒs/

109
Q

extreme and forceful or (of a feeling) very strong

A

intense
/ɪnˈtens/

110
Q

Vždy sa postavte vzpriamene a otočte sa priamo k zákazníkovi.

A

Always stand up straight and face your customer directly.
/streɪt daɪˈrekt.li/

111
Q

Ak sedíte, nakloňte sa mierne dopredu, aby ste im ukázali, že ste zasnúbení.

A

If you’re sitting, lean slightly forward to show them you’re engaged.
/liːn ˈslaɪt.li ˈfɔː.wəd ɪnˈɡeɪdʒd/

112
Q

involved in something

A

engaged
/ɪnˈɡeɪdʒd/

113
Q

Vďaka tomu budete pôsobiť sebavedomejšie a pomôže vám to vybudovať si dôveru.

A

This can make you appear more confident and help to build trust.
/əˈpɪər ˈkɒn.fɪ.dənt trʌst/

114
Q

Vyhnite sa opieraniu v kresle, pretože môžete pôsobiť ako lenivý alebo nezaujímavý.

A

Avoid leaning back in your chair as you can come across as lazy or uninterested.

115
Q

Najdôležitejšie je, aby ste sa uvoľnili.

A

Most importantly make sure to relax.
/ɪmˈpɔː.tənt.li ʃɔːr rɪˈlæks/

116
Q

Ak vaši zákazníci uvidia, že ste napätý alebo sa príliš snažíte, bude ich to odrádzať a je pravdepodobnejšie, že sa budú mať na pozore.

A

If your customers see that you’re tense or trying too hard, they will be put off and be more likely to have their guard up.
/tens ˈlaɪ.kli ɡɑːd/

117
Q

nervous and worried and unable to relax

A

tense
/tens/

118
Q

to decide or arrange to delay an event or activity until a later time or date

A

put something off
/pʊt/

119
Q

to tell someone that you cannot see them or do something for them, or to stop someone from doing something, until a later time

A

put someone off
/pʊt/

120
Q

maj sa na pozore

A

have guard up
/ɡɑːd/

121
Q

Akonáhle budete mať pocit, že ste si vybudovali určitú dôveru a vzťah, skúste ich priviesť do otvorenejšieho a vnímavejšieho držania tela tým, že prekrížite nohy a nakloníte sa k nim.

A

Once you feel you have established some trust and rapport, try leading them into a more open and receptive posture by uncrossing your legs and leaning towards them.
/ɪˈstæb.lɪʃt ræpˈɔːr rɪˈsep.tɪv ˈpɒs.tʃər twɔːdz/

122
Q

accepted or respected because of having existed for a long period of time

A

established
/ɪˈstæb.lɪʃt/

123
Q

vnímavý
willing to listen to and accept new ideas and suggestions

A

receptive
/rɪˈsep.tɪv/

124
Q

the way in which someone usually holds their shoulders, neck, and back, or a particular position in which someone stands, sits, etc.

A

posture
/ˈpɒs.tʃər/

125
Q

Otvorený postoj naznačuje vnímavosť; s rozpaženými rukami, neprekríženými nohami a odhalenými dlaňami.

A

An open posture indicates receptiveness; with unfolded arms, uncrossed legs, and exposed palms.
/ˈəʊ.pən ˈpɒs.tʃər rɪˈsep.tɪv.nəs ɪkˈspəʊzd pɑːm/

126
Q

vnímavosť
willingness to listen to and accept new ideas and suggestions

A

receptiveness
/rɪˈsep.tɪv.nəs/

127
Q

to open or spread out something that has been folded

A

unfold
/ʌnˈfəʊld/

128
Q

uncovered so that it can be seen

A

exposed
/ɪkˈspəʊzd/

129
Q

Uzavretý postoj, na druhej strane, naznačuje obranu alebo nepohodlie, so založenými rukami, prekríženými nohami a otočeným telom.

A

A closed posture, on the other hand, indicates defensiveness or discomfort, with folded arms, crossed legs, and a turned-away body.
/ˈpɒs.tʃər dɪˈfen.sɪv.nəs dɪˈskʌm.fət tɜːn/

130
Q

speech or behaviour in which someone is very eager to avoid being criticized

A

defensiveness
/dɪˈfen.sɪv.nəs/

131
Q

dychtivý
wanting very much to do or have something, especially something interesting or enjoyable

A

eager
/ˈiː.ɡər/

132
Q

a feeling of being uncomfortable physically or mentally, or something that causes this

A

discomfort
/dɪˈskʌm.fət/

133
Q

to move your face so you are not looking at something

A

turned-away
/tɜːn/

134
Q

to help achieve something or to be useful as something

A

serve
/sɜːv/

135
Q

Naša firemná misia „Technológie pre čistejšiu planétu“ slúži ako hnacia sila v našej každodennej práci.

A

Our corporate mission of “Technologies for a cleaner planet” serves as a driving force in our daily work.
/ˈkɔː.pər.ət ˈmɪʃ.ən/

136
Q

vštepiť
to put a feeling, idea, or principle gradually into someone’s mind, so that it has a strong influence on the way the person lives

A

instill
/ɪnˈstɪl/

137
Q

Dodáva nám energiu a poskytuje nám vedenie.

A

It instills us with energy and provides us with guidance.
/ɪnˈstɪl ˈen.ə.dʒi ˈɡaɪ.dəns/

138
Q

vedenie, rady

A

guidance
/ˈɡaɪ.dəns/

139
Q

maximálna starostlivosť
used to emphasize how important or serious something is

A

utmost care
/ˈʌt.məʊst keər/

140
Q

obozretnosť v našich procesoch
the quality of being careful not to take risks

A

circumspection in our processes
/ˌsɜː.kəmˈspek.ʃən ˈprəʊ.ses/

141
Q

vášeň pre vynikajúce výkony

A

passion for outstanding performances
/ˈpæʃ.ən ˌaʊtˈstæn.dɪŋ pəˈfɔː.məns/

142
Q

bezúhonnosť
the quality of being honest and having strong moral principles that you refuse to change

A

integrity
/ɪnˈteɡ.rə.ti/

143
Q

vyhovieť
to act according to an order, set of rules, or request

A

comply
/kəmˈplaɪ/

144
Q

farmaceutický priemysel

A

pharmaceutical industry
/ˌfɑː.məˈsuː.tɪ.kəl ˈɪn.də.stri/
relating to the production of medicines

145
Q

a hard, black substance that is dug from the earth in pieces, and can be burned to produce heat or power, or a single piece of this

A

coal
/kəʊl/

146
Q

to break up and move soil using a tool, a machine, or your hands

A

dig
/dɪɡ/

147
Q

kopal, kopaný

A

dug
/dʌɡ/

148
Q

Stratégie na vytváranie konzistentných výsledkov

A

Strategies for Creating Consistent Results
/ˈstræt.ə.dʒi kənˈsɪs.tənt rɪˈzʌlt/

149
Q

Nakoniec uspejte s efektívnou predajnou komunikáciou.

A

Ultimately succeed with effective sales communication.
/ˈʌl.tɪ.mət.li səkˈsiːd ɪˈfek.tɪv kəˌmjuː.nɪˈkeɪ.ʃən/

150
Q

Je dôležité osvojiť si určité postupy a spôsoby myslenia.

A

It’s important to adopt certain practices and mindsets.
/əˈdɒpt ˈsɜː.tən ˈpræk.tɪs ˈmaɪnd.set/

151
Q

To vám môže pomôcť vyhnúť sa rozptýleniu a sústrediť sa na úlohy, ktoré máte po ruke.

A

This can help you avoid distractions and stay focused on the tasks at hand.
/əˈvɔɪd dɪˈstræk.ʃən ˈfəʊ.kəst/

152
Q

Plánovanie úloh, ich uprednostňovanie a čo najviac sa držať rutiny vám môže pomôcť zostať na správnej ceste a dosiahnuť pokrok smerom k vašim cieľom.

A

Scheduling your tasks, prioritizing them, and sticking to your routine as much as possible can help you stay on track and make progress towards your goals.
/praɪˈɒr.ɪ.taɪz ruːˈtiːn təˈwɔːdz ɡəʊl/

153
Q

Dôsledné cvičenie je tiež nevyhnutné na udržanie solídnej úrovne výkonu.

A

Consistent practice is also essential in maintaining a solid level of performance.
/kənˈsɪs.tənt ˈpræk.tɪs ɪˈsen.ʃəl pəˈfɔː.məns/

154
Q

always behaving or happening in a similar, especially positive, way

A

consistent
/kənˈsɪs.tənt/

155
Q

prax
something that is usually or regularly done, often as a habit, tradition, or custom

A

practice
/ˈpræk.tɪs/

156
Q

Venujte každý deň čas precvičovaniu a zdokonaľovaniu svojich predajných techník, znalostí o produktoch a komunikačných zručností.

A

Dedicate time every day to practice and hone your sales techniques, product knowledge, and communication skills.
/ˈded.ɪ.keɪt həʊn tekˈniːk ˈnɒl.ɪdʒ kəˌmjuː.nɪˈkeɪ.ʃən/

157
Q

To vám môže pomôcť hlbšie pochopiť vaše produkty a služby, ako aj potreby a preferencie vašich zákazníkov.

A

This can help you develop a deep understanding of your products and services, as well as your customers’ needs and preferences.
/dɪˈvel.əp ˈsɜː.vɪs ˈpref.ər.əns/

158
Q

the fact that you like something or someone more than another thing or person

A

preference
/ˈpref.ər.əns/

159
Q

Hľadanie spätnej väzby od zákazníkov, kolegov a nadriadených je ďalším dôležitým krokom k zlepšeniu výkonnosti predaja.

A

Seeking feedback from customers, colleagues, and supervisors is another important step towards improving your sales performance.
/siːk ˈsuː.pə.vaɪ.zər təˈwɔːdz pəˈfɔː.məns/

160
Q

Namiesto toho, aby ste sa zaoberali zlyhaniami, premýšľajte o nich, identifikujte príčiny a využite poznatky na zlepšenie svojho výkonu.

A

Instead of dwelling on failures, reflect on them, identify the causes, and use the insights to improve your performance.
/ɪnˈsted ˈdwel.ɪŋ ˈfeɪ.ljər rɪˈflekt aɪˈden.tɪ.faɪ kɔːz ˈɪn.saɪt/

161
Q

ostávať, žiť, bývať, prebývať
to live in a place or in a particular way

A

dwelling
/ˈdwel.ɪŋ/

162
Q

Predovšetkým zostaňte motivovaní!

A

Above all else, stay motivated!
/əˈbʌv ˈməʊ.tɪ.veɪ.tɪd/

163
Q

Môžete sa stať všestrannejším predajcom, trafiť svoje míľniky a dosiahnuť všetky svoje ciele.

A

You can develop into a more well-rounded salesperson, hit your targets, and achieve all of your goals.
/dɪˈvel.əpˌwel ˈraʊn.dɪd ˈtɑː.ɡɪt əˈtʃiːv ɡəʊl/

164
Q

míľnik
an indicator established to determine how successfully you are achieving an objective
are specific desired outcomes that support achievement of the objectives

A

target
/ˈtɑː.ɡɪt/

165
Q

cieľ
an indicator established to determine whether you have achieved your objective
are higher level statements than objectives

A

goal
/ɡəʊl/

166
Q

všestranný
involving or having experience in a wide range of ideas or activities

A

well-rounded
/ˌwel ˈraʊn.dɪd/

167
Q

záver
the final part of something

A

conclusion
/kənˈkluː.ʒən/

168
Q

Efektívna predajná komunikácia zahŕňa zmenu myslenia od zamerania sa na predajné triky k skutočnej pomoci zákazníkom.

A

Effective sales communication involves shifting the mindset from focusing on sales tricks to genuinely helping customers.
/ɪˈfek.tɪv ɪnˈvɒlv ˈmaɪnd.set ˈfəʊ.kəs ˈdʒen.ju.ɪn.li/

169
Q

skutočne, úprimne
really and sincerely

A

genuinely
/ˈdʒen.ju.ɪn.li/

170
Q

S asertivitou môžete uzavrieť viac obchodov a vybudovať si lepšie vzťahy so zákazníkmi.

A

With assertiveness you can close more deals and build better relationships with customers.
/əˈsɜː.tɪv.nəs rɪˈleɪ.ʃən.ʃɪp/

171
Q

Autenticita je rozhodujúca pri budovaní dôvery so zákazníkmi, vytváraní hlbšieho spojenia a odlíšení sa od konkurencie.

A

Authenticity is crucial in building trust with customers, creating a deeper connection, and differentiating oneself from competitors.
/ˌɔː.θenˈtɪs.ə.ti ˌdɪf.əˈren.ʃi.eɪt/

172
Q

the quality of being real or true

A

authenticity
/ˌɔː.θenˈtɪs.ə.ti ˈkruː.ʃəl/

173
Q

extremely important or necessary

A

crucial
/ˈkruː.ʃəl/

174
Q

odlíšiť
to show or find the difference between things that are compared

A

differentiate
/ˌdɪf.əˈren.ʃi.eɪt/

175
Q

Otvorenosť je nevyhnutná na pochopenie pohľadu zákazníkov, zatiaľ čo empatia umožňuje zmysluplnejšie spojenia.

A

Open-mindedness is essential in understanding the customers’ point of view, while empathy allows for more meaningful connections.
/ˌəʊ.pənˈmaɪn.dɪd.nəs ɪˈsen.ʃəl ˈem.pə.θi əˈlaʊ ˈmiː.nɪŋ.fəl/

176
Q

otvorenosť, nezaujatosť
the quality of being willing to consider ideas and opinions that are new or different to your own

A

open-mindedness
/ˌəʊ.pənˈmaɪn.dɪd.nəs/

177
Q

the ability to share someone else’s feelings or experiences by imagining what it would be like to be in that person’s situation

A

empathy
/ˈem.pə.θi/

178
Q

zmysluplný
intended to show meaning, often secretly

A

meaningful
/ˈmiː.nɪŋ.fəl/

179
Q

Jasnosť a aktívne počúvanie zlepšujú vzájomné porozumenie a tým, že predajcovia menej rozprávajú, môžu používať neverbálne podnety na zlepšenie predajnej komunikácie.

A

Clarity and active listening improve mutual understanding, and by talking less, salespeople can use nonverbal cues to enhance sales communication.
/ˈklær.ə.ti ˈmjuː.tʃu.əl ɪnˈhɑːns/

180
Q

jasnosť
the quality of being clear and easy to understand

A

clarity
/ˈklær.ə.ti/

181
Q

vzájomný, spoločný
(of two or more people or groups) feeling the same emotion, or doing the same thing to or for each other

A

mutual
/ˈmjuː.tʃu.əl/

182
Q

neverbálne, not using words, or not relating to the use of words

A

nonverbal
/ˌnɒnˈvɜː.bəl/

183
Q

zlepšiť
to improve the quality, amount, or strength of something

A

enhance
/ɪnˈhɑːns/

184
Q

V konečnom dôsledku je efektívna komunikácia kľúčová pri dosahovaní predajných cieľov a budovaní dlhodobých vzťahov so zákazníkmi.

A

Ultimately, effective communication is crucial in achieving sales goals and building long-term customer relationships.
/ˈʌl.tɪ.mət.li ɪˈfek.tɪv rɪˈleɪ.ʃən.ʃɪp/

185
Q

finally, after a series of things have happened

A

ultimately
/ˈʌl.tɪ.mət.li/

186
Q

lisovací priemysel

A

stamping industry
/stæmp ˈɪn.də.stri/

187
Q

famous for something

A

renowned

188
Q

at a level higher than a person’s head; in the air or the sky above the place where you are

A

overhead
/ˈoʊ·vərˌhed/

189
Q
A

Anglické kartičky (8 decks)

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