Monitoring Officer PN424

Question 1

What are the duties of a Monitoring Officer? (8)

Answer 1

Undertake remote Monitoring
Attend Incidents
Gather evidence of operational performances
Take command of an incident if required
Make sure SSOW are in place
Provide support and guidance to IC
Report to the PRC and PRO
Report findings to improve service delivery

Question 2

Generally, when can a monitoring officer leave an incident?

Answer 2

When a stop has been received or an incident shows a decline in resources