Module 7

Question 1

You adjust and change throughout the situation

Answer 1

Rhetorically sensitive

Question 2

How to be rhetorically sensitive

Answer 2

People change their communication style based on the demands of different situations.

1. They are comfortable altering their roles in response to the behaviors of others
2. They avoid stylizing their communication behavior, so they are able to adapt.
3. They develop skills to deal with different audiences and are able to withstand the pressure and ambiguity of constant adaptation.
4. They are able to monitor talk with others to make it purposive rather than expressive. They speak not so much to “spill their guts” as to solve problems.
5. They adapt and alter behaviors in a rational and orderly way.

Question 3

5 main conflict styles

Answer 3

1. Avoidance
2. Dominating
3. Compromise
4. Obliging (doormat)
5. Integrating

Question 4

What are two forms of communication violence?

Answer 4

Verbal aggression

Verbal abuse

Question 5

What is ongoing persistent badgering, harassment and psychological terrorizing

Answer 5

bullying

Question 6

The source of the comment must control the outcome. The comment must be seen as negative by the recipient.

Answer 6

Threat

Question 7

The source controls the outcome and the recipient sees the outcome as positive.

Answer 7

Promise

Question 8

If the source does not control the outcome and it is seen as negative. E.g. Friend says: If you don’t get your paper in on time, it will hurt your grade

Answer 8

Warning

Question 9

Source does not control the outcome. Positive. E.g. I wouldn’t challenge her on that topic.

Answer 9

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