Module 30-Monitoring project performance Flashcards
4 categories of change
scope
contingency
improvement
External Events
Change management process
- identify change
- Evaluate Change
- Decision
- Communicate change
identify change
means having processes in place to document changes as soon as they are identified.
Evaluate change
means ensuring that the appropriate stakeholders provide input to identify the costs and benefits of the change.
Decision
When sufficient information is gathered, project leadership and the customer must decide if the proposed change will be implemented.
Communicate chage
Communicating change involves notifying the project team of the change, updating the project plans to incorporate the change, and implementing the change.
Project controls
are the data gathering, management, and analytical processes used to predict, understand, and constructively influence the time and cost outcomes of a project or program. These controls are exercised through the communication of information in formats that assist effective management and decision-making.
corrective action
is a process to document quality failures that have occurred and how they will be corrected.
Quality audit
are rigorous reviews of the project performance. These reviews are often completed by groups of experts outside of the project team, such as a company’s quality assurance (QA) department or an outside consultant. If the company does not have access to these resources, the project manager may lead the audit.
Quality control
is the process of monitoring and changing project execution to ensure that activities are being executed as planned and will result in meeting the customer requirements.
Quality management
is the process of identifying the customer’s requirements and how they will be measured.
Quality assurance
is a review of the fully defined project requirements to validate and ensure that they are feasible and suitable.
