Module 15: Writing Information Reports Flashcards

1
Q

Informal reports

A

may be letters and memos, slide presentations, website summaries, business cases, or even computer printouts of production or sales figures

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2
Q

Formal reports

A

contain formal elements such as a title page, a letter or memo transmittal page, a table of contents, and a list of illustrations

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3
Q

What Do Reports Have in Common?

A

Reports contain an introduction, body, and conclusion.

The introduction establishes context for readers; it could include

✓A lead-in sentence: “This report describes…”

✓A purpose statement: “The purpose of this report is to…”

✓The scope of the report: “In this report I explain the need for the program, and its structure and costs.”

✓A summary of findings or results: “Employee feedback for the program was overwhelmingly positive.”

The body presents specifics (facts, figures, statistics, examples, visuals) the audience needs to understand a situation and, in some cases, to make a decision.

The conclusion summarizes the most important information covered in the body and can include

✓Recommendations, if the report’s purpose is to effect change or solve a problem

✓Supplementary material the audience may want (appendices, questionnaires)

✓References, when the report uses secondary sources of information

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4
Q

What Do I Do Before I Write Any Report?

A

Do your research. Define the situation. Draft a purpose statement.

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5
Q

Creating a report includes:

A

Analyzing and identifying the situation

Gathering and analyzing the necessary information

Organizing the information

Drafting the report

Revising and editing the report

Submitting the report

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6
Q

A good purpose statement defines

A

The situation or problem

The specific information that must be explored, or questions that must be answered, to resolve the situation or solve the problem

The report’s purpose: for example, to explain, to inform, to recommend, to propose, to prove, to request

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7
Q

What Types of Short Reports Will I Write?

A

You will write summary reports, documenting information

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8
Q

Information report

A

summarizes your work or research to date

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9
Q

Closure report

A

summarizes a project and assesses the results.

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10
Q

Information and closure reports include

A

An introduction paragraph, summarizing the report topic, purposes, and most important outcomes, from the reader’s perspective

An account of how the problem was identified plus the subsequent actions and results

A concluding paragraph assessing the success of the project or work

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11
Q

analytical reports

A

present and interpret data

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12
Q

Conference reports

A

update your supervisor on industry trends.

They also justify the organizational expenditure (in your time and travel costs) by explaining the benefits to the audience

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13
Q

Progress report

A

you report what you’ve done, why it’s important, and what you will do next.

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14
Q

Chronological progress reports

A

focus on what the writer has done and what work remains

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15
Q

Task Progress Reports

A

organize information under the various tasks you have worked on during the period

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16
Q

Recommendation Progress Reports

A

recommend action: resourcing a new idea, increasing the funding for a project or changing its direction, cancelling a project that isn’t working out