module 10

Question 1

culture

Answer 1

set of values, norms, guiding beliefs and understandings that is shared by members of an org and taught to new members as the correct way to think, feel and behave

Question 2

org culture

Answer 2

system of shared meaning and beliefs held by org memebers that determines in a large degree how they act toward outsiders

Question 3

creation and transmission of culture

Answer 3

founders of the org
organizational practices (selection, training, compensation)
socialization process

Question 4

socialization process

Answer 4

a process that helps new employees learn the orgs way of doing things

Question 5

how is culture strengthened and maintained

Answer 5

stories/myhts
rites/ceremonies
symbols
org structures
power relationships
control systems

Question 6

cultural artifacts

Answer 6

provide meaning and establish stronger in employees minds

Question 7

types of rites

Answer 7

passage
enhancement
integration
renewal

Question 8

symbols

Answer 8

enviro of the org
physical artifacts - focus attn of employees

Question 9

org cultues (4) circle

Answer 9

adaptibility
mission
clan
burcreaucratic

Question 10

adaptibility

Answer 10

flexible enviro and external focus
entrepreneurial values
creativity and flexibility

Question 11

clan culture

Answer 11

flexible environment and internal focus
supporting employees
responsibility and ownership

Question 12

mission culture

Answer 12

stable enviro and external focus
goal achievement and profitability
focus on performance

Question 13

bureaucratic culture

Answer 13

stable enviro and. internal focus
consistency, efficiency
methodical and integrated

Question 14

organizational ethics

Answer 14

code of moral principles and values that govern the behaviours of a person or group with respect to what is right or wrong

Question 15

ethical dilemma

Answer 15

the quandry people experience when they must decide whether they shoulda ct in a way that benefits someone else, even if it harms others and isnt in their own interests

Question 16

models of ethics

Answer 16

utilitarian
moral rights
justice

Question 17

utilitarian model

Answer 17

decision that leads to greatest good for greatest number of people

Question 18

moral rights model

Answer 18

decision that best maintain and protect fundamental rights of people affected by it

Question 19

justice model

Answer 19

decision that distributes benefits and harms among stakeholder in a fair and equitable way

Question 20

building an ethical org

Answer 20

value based leadership
formal structures and systems

Question 21

value based leadersgip

Answer 21

a relationship b/w follower that is based on strong values adovated by the leaders

Question 22

formal structures and systems

Answer 22

ethical structures
disclosure
codes of ethics
training