mmodule 2 Flashcards

1
Q

why do orgs exist ?

A

reduce transaction costs
economies of scale and economies of scope
specialization and division of labour
exert power and control oer environment

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2
Q

organizationla effectiveness

A

having control over external resources
how well do orgs use their skills and abilities
how productive and efficient the orgs are

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3
Q

system resource approach

A

how effectively orgs can obtain resources necessary for high performance

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4
Q

internal process approach

A

looks at internal activities and assess effectivess by indicators of health and efficiency

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5
Q

goal approach

A

concerned with the output side

does the org achieve its goal in terns of desired level of output

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6
Q

efficiency (means)

A

doing things right

concerned with the process of achieving the goal

low waste

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7
Q

effectiveness (ends)

A

doing the right things

concerned with output and achievement of goals

high attainment

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8
Q

official goals

A

guiding principles that the org formally states in its annual report and other public docs

ex: to be a global leader in telecom services

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9
Q

operative goals

A

specific long and short term goals that guide managers and employees that perform the work of the org

ex: increase coordination b/w depts

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10
Q

organizational environment

A

The set of forces and
conditions that operate
beyond an organization’s
boundaries but affect its ability
to acquire and use resources to
create value

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11
Q

economies of scale

A

Cost savings that result when
goods and services are
produced in large volume on
automated production lines.

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12
Q

economies of scope

A

Cost savings that result when
an organization is able to use
underutilized resources more
effectively because they can be
shared across different
products or tasks

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13
Q

transaction costs

A

The costs associated with
negotiating, monitoring, and
governing exchanges between
people.

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14
Q
A
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