MIDTERMS : Collaborating and Decision Making Flashcards

1
Q

Within the nursing context refers to nursing professionals’ legal liability for their actions related to patient care. During delegation, delegators transfer responsibility and authority for completing a task to the delegatee; however, the delegator always maintains accountability for the task’s completion.

A

Accountability

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2
Q

Definition of Terms

The exchange of thoughts, messages, or information by speech, signals, writing or behavior. It can be verbal and nonverbal.

A

Communication

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3
Q

Communication Skills

when you avoid directly saying what you think or want

A

Passive communication

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4
Q

Definition of Terms

Consists of verifying whether everything occurs in conformities with the plans adopted, instructions issued and principles established.

A

Controlling

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5
Q

5 rights of delegation

A
  1. Right Task
  2. Right Circumstances
  3. Right Person
  4. Right Direction/communication
  5. Right Supervision
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6
Q

Definition of Terms

Issuance of assignments, orders, and instructions that permit the worker to understand what is expected of them and the guidance and overseeing of the worker so that they can contribute effectively and efficiently to the attainment of organizational objectives.

A

Directing

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7
Q

The communication process

A
  1. Sender
  2. Message
  3. Encode
  4. Channel
  5. Receiver
  6. Decoding
  7. Feedback
  8. Noise
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8
Q

Listening Skills

seek additional information as necessary

A

Request more information

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9
Q

Social networking rules

A
  1. Nurses must not transmit identifiable patient information
  2. Nurse must observe patient-nurse boundaries
  3. Nurses should understand that a patient, colleague, educational institution, or employer could potentially view posts
  4. Nurses should take advantage of privacy setting and seek to separate personal and professional information online
  5. Nurses should bring content that could harm a patient’s privacy, rights, or welfare to the attention of the appropriate authorities.
  6. Nurses should participate in developing institutional policies governing online conduct
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10
Q

Listening Skills

recognize that a collaborative exchange has occurred by offering thanks

A

Reward

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11
Q

Definition of Terms

Unification, integration, synchronization of the efforts of group members so as to provide unity of action in the pursuit of common goals.

A

Coordination

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12
Q

Definition of Terms

The force within the individual that influences or directs their behavior

A

Motivation

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13
Q

Refers to an individual’s ability to complete duties within a specific role. This authority derives from nurse practice acts and organizational policies and job descriptions.

A

Authority

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14
Q

Communication Skills

direct, threatening, and condescending communication

A

Aggressive communication

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15
Q

Communication Skills

aggressive message presented in a passive way

A

Passive aggressive communication

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16
Q

Definition of Terms

An integral part of management which essentially involves the selection of a course of action from among two or more possible alternatives in order to arrive at a solution for a given problem

A

Scientific decision making

17
Q

Essential components of delegation

A

Accountability
Responsibility
Authority

18
Q

Definition of Terms

When individuals think on different lines and find it difficult to accept each other’s ideas, the nurse manager can help to prevent conflicts amongst their coworkers.

A

Conflict management

19
Q

Based on individual state’s’ nurse practice acts, registered nurses have a professional duty to perform patient care tasks dependably and reliably.

A

Responsibility

20
Q

SBAR communication tool

A

Situation, background, assessment, recommendation

21
Q

Listening Skills

listen without interrupting and pause to allow others to think

A

Respectable listening

22
Q

Listening Skills

offer greeting and establish positive environment

A

Greeting

23
Q

Communication Skills

the ability to express positive and negative ideas and feelings in an open, honest and direct way

A

Assertive communication

24
Q

Listening Skills

summarize message to make sure it was heard accurately

A

Review

25
Q

Definition of Terms

Getting the work done through others or as directing the performance of one or more people to accomplish organizational goals.

A

Delegation