MIDTERMS : Collaborating and Decision Making Flashcards
Within the nursing context refers to nursing professionals’ legal liability for their actions related to patient care. During delegation, delegators transfer responsibility and authority for completing a task to the delegatee; however, the delegator always maintains accountability for the task’s completion.
Accountability
Definition of Terms
The exchange of thoughts, messages, or information by speech, signals, writing or behavior. It can be verbal and nonverbal.
Communication
Communication Skills
when you avoid directly saying what you think or want
Passive communication
Definition of Terms
Consists of verifying whether everything occurs in conformities with the plans adopted, instructions issued and principles established.
Controlling
5 rights of delegation
- Right Task
- Right Circumstances
- Right Person
- Right Direction/communication
- Right Supervision
Definition of Terms
Issuance of assignments, orders, and instructions that permit the worker to understand what is expected of them and the guidance and overseeing of the worker so that they can contribute effectively and efficiently to the attainment of organizational objectives.
Directing
The communication process
- Sender
- Message
- Encode
- Channel
- Receiver
- Decoding
- Feedback
- Noise
Listening Skills
seek additional information as necessary
Request more information
Social networking rules
- Nurses must not transmit identifiable patient information
- Nurse must observe patient-nurse boundaries
- Nurses should understand that a patient, colleague, educational institution, or employer could potentially view posts
- Nurses should take advantage of privacy setting and seek to separate personal and professional information online
- Nurses should bring content that could harm a patient’s privacy, rights, or welfare to the attention of the appropriate authorities.
- Nurses should participate in developing institutional policies governing online conduct
Listening Skills
recognize that a collaborative exchange has occurred by offering thanks
Reward
Definition of Terms
Unification, integration, synchronization of the efforts of group members so as to provide unity of action in the pursuit of common goals.
Coordination
Definition of Terms
The force within the individual that influences or directs their behavior
Motivation
Refers to an individual’s ability to complete duties within a specific role. This authority derives from nurse practice acts and organizational policies and job descriptions.
Authority
Communication Skills
direct, threatening, and condescending communication
Aggressive communication
Communication Skills
aggressive message presented in a passive way
Passive aggressive communication
Definition of Terms
An integral part of management which essentially involves the selection of a course of action from among two or more possible alternatives in order to arrive at a solution for a given problem
Scientific decision making
Essential components of delegation
Accountability
Responsibility
Authority
Definition of Terms
When individuals think on different lines and find it difficult to accept each other’s ideas, the nurse manager can help to prevent conflicts amongst their coworkers.
Conflict management
Based on individual state’s’ nurse practice acts, registered nurses have a professional duty to perform patient care tasks dependably and reliably.
Responsibility
SBAR communication tool
Situation, background, assessment, recommendation
Listening Skills
listen without interrupting and pause to allow others to think
Respectable listening
Listening Skills
offer greeting and establish positive environment
Greeting
Communication Skills
the ability to express positive and negative ideas and feelings in an open, honest and direct way
Assertive communication
Listening Skills
summarize message to make sure it was heard accurately
Review
Definition of Terms
Getting the work done through others or as directing the performance of one or more people to accomplish organizational goals.
Delegation
