MIDTERM LEC 3: EMPLOYEE NEEDS AND MOTIVATION Flashcards

1
Q

reason why people act the way they do

A

MOTIVATION

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2
Q

Adapted 8 level Hierarchy of Needs diagram is based on __________

A

MASLOW’S THEORY

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3
Q

HIERARCHY OF NEEDS ACCORDING TO MASLOW’S THEORY

A

TOP: SELF ACTUALIZATION
2: ESTEEM
3: LOVE & BELONGING
4: SAFETY NEEDS
BOTTOM: PHYSIOLOGICAL NEEDS

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4
Q

HIERARCHY OF NEEDS ACCORDING TO MASLOW’S THEORY
- desire to become the most that one can be

a. SELF ACTUALIZATION
b. ESTEEM
c. LOVE & BELONGING
d. SAFETY NEEDS
e. PHYSIOLOGICAL NEEDS

A

SELF ACTUALIZATION

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5
Q

HIERARCHY OF NEEDS ACCORDING TO MASLOW’S THEORY
- respect, self - esteem , status, recognition, strength, freedom

a. SELF ACTUALIZATION
b. ESTEEM
c. LOVE & BELONGING
d. SAFETY NEEDS
e. PHYSIOLOGICAL NEEDS

A

ESTEEM

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6
Q

HIERARCHY OF NEEDS ACCORDING TO MASLOW’S THEORY
- friendship, intimacy, family, sense of connection

a. SELF ACTUALIZATION
b. ESTEEM
c. LOVE & BELONGING
d. SAFETY NEEDS
e. PHYSIOLOGICAL NEEDS

A

LOVE & BELONGING

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7
Q

HIERARCHY OF NEEDS ACCORDING TO MASLOW’S THEORY
- personal security, employment, resources, health, property

a. SELF ACTUALIZATION
b. ESTEEM
c. LOVE & BELONGING
d. SAFETY NEEDS
e. PHYSIOLOGICAL NEEDS

A

SAFETY NEEDS

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8
Q

HIERARCHY OF NEEDS ACCORDING TO MASLOW’S THEORY
- basic life needs: air, water, food, shelter, sleep, clothing, reproduction

a. SELF ACTUALIZATION
b. ESTEEM
c. LOVE & BELONGING
d. SAFETY NEEDS
e. PHYSIOLOGICAL NEEDS

A

PHYSIOLOGICAL NEEDS

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9
Q

Herzberg’s Two Factor Principles

A

JOB SATISFACTION & JOB DISSATISFACTION

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10
Q

JOB SATISFACTION IS INFLUENCED BY MOTIVATOR FACTORS.

WHAT ARE THOSE FACTORS?

A
  • ACHIEVEMENT
  • RECOGNITION
  • RESPONSIBILITY
  • THE WORK ITSELF
  • ADVANCEMENT
  • PERSONAL GROWTH
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11
Q

JOB DISSATISFACTION IS INFLUENCED BY HYGIENE FACTORS.

WHAT ARE THOSE FACTORS?

A
  • WORKING CONDITION
  • COWORKER RELATIONS
  • POLICIES AND RULES
  • SUPERVISOR QUALITY
  • BASE WAGE, SALARY
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12
Q

Improving the MOTIVATOR factors increases job dissatisfaction

true or false

A

FALSE, improving motivator factors increases job satisfaction

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13
Q

Improving the HYGIENE factors increases job dissatisfaction

true or false

A

TRUE

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