FINALS LEC 2: FINANCIAL MANAGEMENT Flashcards

1
Q

The Hospital Environment
- the laboratory usually operates as a DIVISION under a ____________________. Along with other operational divisions such as pharmacy and dietary, the laboratory must compete for resources with direct patient care divisions such as nursing.

A

VICE PRESIDENT OR DIRECTOR OF OPERATIONS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Operating in the Outpatient Hospital Setting

  • Many hospital laboratories, especially those in academic medical centers, serve significant numbers of _________.
  • These encounters may be associated with PRIOR or FUTURE INPATIENT STAYS , for example, before or after surgical procedures.
  • Here one might suppose the demand for rapid turnaround times (TAT) must be LESS THAN in the inpatient setting.
A

OUTPATIENTS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

The Non-Hospital Environment

Testing provided by INDEPENDENT LABORATORIES generally mirrors that of hospital-associated laboratories
- The major differences lie in the:

A
  • POPULATION SERVED
  • HOURS AND SCOPE OF OPERATION
  • TURNAROUND TIME REQUIREMENTS
  • NEED FOR ANCILLARY FUNCTIONS such as business operations
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The Non-Hospital Environment

  • Some of these facilities do a substantial amount of REFERENCE TESTING for hospitals and other laboratories.
  • Most of the testing done by the independent laboratories is for ________ of physician and clinics
  • Some may provide PHLEBOTOMY SERVICES at or near the offices and clinics they serve.
A

OUTPATIENTS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The Non-Hospital Environment

  • Some may provide PHLEBOTOMY SERVICES at or near the offices and clinics they serve.

T OR F?

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

STRATEGIC PLANNING
- ___________ complements the management of operations, which comprises the main focus topic.

A

BUSINESS STRATEGY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

STRATEGIC PLANNING
- Operational management consists of optimizing individual business processes.
- It may involve the efficient use of:

A
  • HUMAN RESOURCES
  • SUPPLY CHAIN MANAGEMENT
  • FINANCIAL PLANNING
  • or QUALITY CONTROL
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

STRATEGIC PLANNING
- _____________is about equipping an
organization to thrive in a competitive market.

A

BUSINESS STRATEGY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

STRATEGIC PLANNING
- In competitive markets, producers tend to emulate one another until their products and services become indistinguishable.

T OR F?

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

STRATEGIC PLANNING
- This process of _____________benefits consumers through lower costs and higher quality but minimizes profits for producers.

A

COMMODITIZATION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

STRATEGIC PLANNING
- __________ represents a deliberate effort to RESIST COMMODITIZATION and maintain an organization’s competitive advantage by defending a distinctive position in the market.

A

STRATEGY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

STRATEGIC PLANNING
A SUCCESSFUL STRATEGY is a creative approach that is shaped by the particular industry in which an organization operates and the particular competitors it faces in the marketplace.

T OR F?

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

STRATEGIC PLANNING
- Strategies commonly fail because organizations LOSE THEIR FOCUS and ATTEMPT TO EMULATE COMPETITORS

T OR F?

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

STRATEGIC PLANNING
Strategies that fail may be due to:

A

-STRADDLING AN ATTEMPT TO ASSUME SEVERAL STRATEGIC POSITIONS CONCURRENTLY
- or UNBRIDLED PURSUIT OF GROWTH

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

is about equipping an organization to thrive in a competitive market.

A

BUSINESS STRATEGY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

is distinct from the pursuit of organizational efficiency.

A

STRATEGY

17
Q

BUSINESS STRATEGY AND STRATEGY both produce _________, but neither stands on its own

A

COMPETITIVE ADVANTAGE

18
Q

The differences between an organization and its rivals are the SOURCE of an ORGANIZATION’S COMPETITIVE ADVANTAGE and the BASIS OF ITS STRATEGY.

T OR F?

A

TRUE

19
Q

Strategy requires _________

A

TRADE-OFFS

20
Q

An effective strategy is maintained by interlocking business capabilities that reinforce an organization’s market position and that are collectively difficult to emulate. If rivals copy only one or two of these capabilities, they will still remain at a competitive disadvantage.

T OR F?

A

TRUE