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ENG > Midterm > Flashcards

Midterm Flashcards

1
Q

an umbrella term for all written communications used in business relattonships with business partners or for internal communication in the organization

A

Business Correspondence

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2
Q

a formal document, with, a set structure and has a very defined format

A

Business Letter

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3
Q

It makes communication within the organization clearer and more precise

A

Maintaining a Proper Relationship

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4
Q

A business correspondence helps that person in a business to keep a record of all the facts

A

Serves as an Evidence

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5
Q

It helps in creating and maintaining goodwill between a business and a customer

A

Create & Maintain Goodwill

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6
Q

It helps in removing ambiguity and the doubts of the person involved in the business

A

Formal Communication

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7
Q

Any information regarding some resources or any product of market can be easily done.

A

It helps in the expansion of Business

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8
Q

refers to the quality of language used and the presentation of the business correspondence or business letter

A

Inner Quality

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9
Q

It helps the receiver to understand the message immediately, easily, and clearly.

A

Clear

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10
Q

One must not write a business letter in difficult and fancy words

A

Simple

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11
Q

The message written in the letter must be concise and to the point.

A

Concise

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12
Q

It helps a reader to have a clear picture of the message.

A

Concrete

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13
Q

generally means no error in grammar, spelling, punctuating, etc.

A

Accuracy

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14
Q

The message must be in a logical way for the clear understanding of the message.

A

Coherent

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15
Q

The flow of the message must be consistent.

A

Coherent

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16
Q

It helps the readers to know about the issues and the solution to be taken.

A

Complete

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17
Q

It should provide all the necessary information.

A

Complete

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18
Q

One must also keep in mind that the message should be concise along with the complete details.

A

Complete

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19
Q

A writer must always be open, friendly, and honest wording in his letter.

A

Courteous

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20
Q

Proper spacing, indention, and use of paragragh should be used.

A

Neatness

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21
Q

This contains the return address (usually two or three lines) with the date on the last line.

A

Heading

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22
Q

This is the address you are sending your letter to.

A

Inside Address

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23
Q

This is always on the left margin.

A

Inside Address

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24
Q

It normally begins with the word “Dear” and always includes the person’s last name.

A

Salutation

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25
Q

the meat of your letter

A

Body

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26
Q

This short, polite closing ends with a comma.

A

Complimentary Close

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27
Q

It begins at the same column the heading does.

A

Complimentary Close

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28
Q

in this format, the entire letter is justified to the left and single spaced except for a double space between paragraphs

A

Block

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29
Q

the body of the letter and the sender’s and recipient’s addresses are left justified and single spaced in this format, however, the date and closing are tabbed to the center point

A

Modified Block

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30
Q

in it, each paragraph is indented instead of left justified

A

Semi-Block

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31
Q

a professional courtesy, meant to acknowledge the receipt of something, or to acknowledge a fact or an error

A

Acknowledgment Letters

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32
Q

meant to bring to notice an error or a defect

A

Complaint Letters

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33
Q

could be applicable to a company or an individual, and they typically seek a redress or adjustment

A

Complaint Letters

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34
Q

these are letters of request for something or a response to a request sent by someone

A

Inquiry Letters

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35
Q

Essentially documenting a transaction between buyer and seller, this is a legal document

A

Order Letters

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36
Q

generally list the fulfilling of a request or detail steps taken to fulfill a request made by someone

A

Response Letters

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37
Q

these letters are a goodwill-building exercise and are written to build or strengthen any business relationship

A

Congratulatory Letters

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38
Q

these letters, such as dismissal and rejection letters, need to be handled carefully

A

Bad News Letters

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39
Q

these are letters sent to a company or professional seeking help

A

Letters of Request

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40
Q

They are almost always meant for circulation within the organization.

A

Memos

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41
Q

the reader of this type of letter need not be an expert on a particular topic; but on reading the summary, she or he should be able to gain enough information to have a basic understanding of the larger document

A

Executive Summary

42
Q

sometimes requested from former co-workers that are seeking a letter to go to a new or potentially new employer

A

Recommendation Letters

43
Q

a written business communication that offers personal qualities and services of the applicant suited to a certain position or job

A

Application Letter

44
Q

First impressions count. A concise and compelling cover letter is your first chance to stand out and be considered a strong candidate amongst tough competition.

A

Immediate Value

45
Q

A cover letter is an important way to showcase how your unique combination of skills and experience meets the key requirements of the job description.

A

Unique Fit

46
Q

It is your chance to show a clear link between your knowledge, experience, and abilities and the needs of the employer

A

Unique Fit

47
Q

It gives the employer an important insight into your personality and the kind of traits that could add value to their team

A

Tone

48
Q

It allows you to explain in your own words why you are the best person for the job

A

Personality

49
Q

A tailored, compelling application letter shows you have taken the time to research the company and understand the employer’s needs and job requirements

A

Enthusiasm

50
Q

It is an opportunity to express that you are enthusiastic about the role and to demonstrate the value you would add to the employer

A

Enthusiasm

51
Q

The opening paragraph should not only set the tone of the entire letter; but primarily, it should win the reader’s attention

A

The beginning of the letter

52
Q

It should convince the reader that the applicant possesses the qualities that the company needs for the job

A

The beginning of the letter

53
Q

written for positions advertised online, in newspapers, through job search websites, company websites, or word of mouth

A

Solicited Application Letters

54
Q

indicate that the company has a job opening and is actively looking to hire

A

Advertised Positions

55
Q

It highlights your skill set and job experience to convince the recruiter that you’re the person for the job

A

Unsolicited Application Letter

56
Q

They are written for unadvertised positions

A

Unsolicited or prospecting application letters

57
Q

a document you send with your resume for a position that isn’t officially open

A

Unsolicited Application Letter

58
Q

contains pertinent information about the applicant that would vouch for his qualifications such as his educational attainment, job experience (s), and personal qualities

A

The Second Paragraph

59
Q

conclude your letter by thanking the employer for considering you for the position

A

Final Paragraph

60
Q

a written document that presents a person’s qualifications such as educational background, notable accomplishments, and other pertinent credentials

A

Resume

61
Q

Resume Formats

A

● Set one-inch margins on all four sides.
● Pick a 11 or 12pt resume font and stick to it.
● Create a proper resume header format for your contact details.
● Divide your resume into legible resume sections: Contact Information, Resume Summary, Work Experience, Education, Skills.
● Use bullet points to talk about past jobs.
● Be consistent with your resume formatting (e.g., stick to the same date format: for example 11–2018, or November 2018.)
● Use single or 1.15 line spacing.
● Add an extra space before and after each section heading.
● Make your resume as long as it needs to be.

62
Q

it is one in which a person’s experiences are described from most to least recent and focuses on the progression of the person’s career

A

Chronological Resumé

63
Q

highlights the career development of a person as evidenced by the work experience presented in reverse chronological order (most recent job first)

A

Chronological Resumé

64
Q

highlights the career development of a person as evidenced by the work experience presented in reverse chronological order (most recent job first)

A

Chronological Resumé

65
Q

The presentation of each work experience includes the following in order

A

● a period of employment
● the name of employer
● the location of the employer
● the description of the job

66
Q

Chronological Resume Order of Sections

A
  1. Contact information
  2. Resume Summary or Resume Objective
  3. Work Experience
  4. Education
  5. Skills
  6. Additional Sections
67
Q

this format focuses on your skills and abilities

A

Functional Resumé

68
Q

lets you emphasize what you’re good at and takes the pressure off of your work experience

A

Functional Resumé

69
Q

Functional Resumé is also called as

A

skills-based resume format

70
Q

Functional Resume Order of Sections

A
  1. Contact information
  2. Resume Objective
  3. Skills Summary
  4. Additional Skills
  5. Work Experience
  6. Education
  7. Additional Sections/Miscellaneous
71
Q

emphasizes skills and experience as well as employment history that are relevant to the position you are applying for

A

Combination Resumé

72
Q

Combination (Hybrid) Resume Order of Sections

A
  1. Contact information
  2. Skills Summary
  3. Additional Skills
  4. Work Experience
  5. Education
73
Q

Another word for socializing

A

Networking

74
Q

You can join professional associations, attend events for graduates of your school, connect with professionals who work in your field, and take every chance you get to meet up, in person or online, with others in your field

A

Networking

75
Q

Some employers offer incentives to their employees for referring a successful
candidate to the company. It’s a win-win situation for everyone.

A

Referrals

76
Q

You get a new job, and your contact gets a finder’s fee for attracting a top-notch
employee.

A

Referrals

77
Q

a solid surface on a wall where vacancies were
advertised for all to see

A

Job Boards

78
Q

job vacancies advertised online

A

Career Websites

79
Q

often targeted toward specific industries, although some job or recruitment fairs are more generalized

A

Job Fairs

80
Q

The promotional material will include a list of the organizations that will be represented

A

Job Fairs

81
Q

If you already have your dream employer in mind, go directly to the career section of their website. If you track openings on its site, there’s a chance you’ll find just the opportunity that you’ve been waiting for.

A

Company Websites

82
Q

If you don’t see any job listings posted for a company you’re particularly interested in, you might consider making this

A

Cold Call

83
Q

Phone or email people in the organization after finding their contact details on the company website

A

Cold Calling

84
Q

Ask about upcoming vacancies, and attach a copy of your resume

A

Cold Calling

85
Q

If you’re looking for some professional help in your job search, they can help

A

Headhunters & Recruiters

86
Q

They actively recruit individuals to fill specific vacancies

A

Headhunters & Recruiters

87
Q

They often lead to permanent positions

A

Temporary employment and short-term contracts

88
Q

It’s a great way to get a foot in the door or at the very least provide you with useful business contacts to call upon in the future

A

Temping

89
Q

a great choice for students who are just graduating from college

A

Internships

90
Q

Billboards, chain letters with a copy of your resume attached, or even pasting your resume to yourself and walking around the city as a human billboard are just some of the methods job-seekers have used to get noticed

A

Creative or Outlandish Tactics

91
Q

These methods may actually work but be cautious. Be sure that it is appropriate for the industry you’re trying to break into.

A

Creative or Outlandish Tactics

92
Q

should only contain important information

A

Relevant

93
Q

What should be the margin set for resume formats?

A

One inch margin on all four sides

94
Q

What font should be picked for resume formats?

A

11 or 12pt resume font

95
Q

What should be created for your contact details in your resume format?

A

Proper Resume Header Format

96
Q

What are the sections to be divided in your resume format?

A

Contact Info
Resume Summary
Work Experience
Education
Skills

97
Q

What should you use in your resume format to talk about past jobs?

A

Bullet Points

98
Q

In what way should you be consistent in your resume format?

A

In putting the date

99
Q

What line spacing should you use in your resume format?

A

single or 1.15 line spacing

100
Q

What should you add before and after each section heading?

A

An extra space

101
Q

Any ambiguity will lead to misinterpretartion of the message stated.

A

Clear

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