Microanalysis of Interpersonal Communication Flashcards
1
Q
What is the microanalysis of communication?
A
- distinctive methodoly and way of thinking about communication
- communication can be verbal and non-verbal
- studying social interactions by analysis of video- and audio-recordings
- study of interpersonal communication as a subject in its own right
2
Q
What is the practical relevance
A
- Highlights fine details of social interaction à easier for people to change their behaviour
- Changes how people actually think about communication
- Development of formal training procedures to improve how people communicate
â—‹ Communication Skills Training (CST) - Increases understanding of how people communicate.
- Can facilitate improvements in communication.
Increases transparency (for example, in the communication practices of politicians).
3
Q
Macro and Microscopic Communication:
A
- When we interact socially, effective communication is critical to our audience understanding an intended meaning
- Sometimes, meaning is not effectively communicated by words alone (i.e. body language, facial expressions, tonal inflection, could imply something different)