MGMT Ch. 15

Question 1

Designing Proper Organizational Structure

Answer 1

Work specialization
Departmentalization
Chain of Command
Span of control
centralization and decentralization
formalization

Question 2

Mechanistic Model

Answer 2

Tight control; extensive work specialization, high formalization, high centralization

Question 3

Strategy Structure Relationship

Answer 3

.

Question 4

Functional Departmentalization

Answer 4

Units grouped by basic business functions.

Question 5

Matrix Organizations

Answer 5

Organizes by section and divided by product.

2 bosses = problem.

Superimposes one departmentalization on a second.

Question 6

Contemporary Structures

Answer 6

simple structure: small business
-little formalization, low degree of departmentalization, wide spans of control
bureaucracy:
-routined operating, formalized rules and regulations
matrix structure:
-creates dual lines of authority and combines functional product departmentalization

Question 7

Determinants and Outcomes of Org. Structures

Answer 7

Determinants:

• strategy
• size
• technology
• environment

Outcomes:
mixture of organic and mechanistic strategies to meet the needs of the industry

Question 8

Organic Model

Answer 8

A loose structure; low specialization, low formalization, decentralized.

Question 9

Open Door Policy

Answer 9

Can walk into different managers.

Question 10

What type of strategy does Cost minimization use?

Answer 10

Mechanistic

Question 11

What type of strategy does Imitation use?

Answer 11

Mechanistic and Organic

Question 12

What type of strategy does Innovation use?

Answer 12

Organic

Question 13

Market Leader

Answer 13

Company that is first in to a market.

Question 14

Market Follower

Answer 14

Company with imitation strategy.

Question 15

Product Departmentalization

Answer 15

Units grouped by product or customer lines or groups of products or customers.