Merchandising Exam 2 Flashcards

1
Q

Interior styles of caskets

A
Shirred
	Crushed
	Tufted
	Tailored
	Semi-tailored
	Specialty panels
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2
Q

Interior style: Material is drawn or gathered in parallel strips and sewn with multiple needles.

A

Shirred interior

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3
Q

Interior style: Created by placing a lining material on a metal form, adding weights, steaming, and attaching to a suitable upholstery (backing) material.
Gives appearance of shirred interior.
Less expensive.

A

Crushed interior

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4
Q

Interior style: Created by placing padding material between lining and backing materials.
Stitches are made.
Forms small raised puffs.
Typically most expensive styles of casket interior.

A

Tufted interior

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5
Q

Interior style:Fabric tightly stretched or drawn.

Creates smooth appearance.

A

Tailored interior

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6
Q

Interior style: Combination of tailored interior with one or more other styles.

A

Semi-tailored interior

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7
Q

Custom designed and hand-crafted panels.
Inserted and replace standard head panel.
:

A

Specialty head panel

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8
Q

Interior material (think of this as a sandwich)

A

Lining materials
Backing materials
Padding materials

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9
Q

Line the interior portion of the casket.

Typically designed to match interior components.

A

Lining materials

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10
Q

Types of lining materials

A
Crepe
	Satin
	Velvet
	Linen
	Linen weave
	Twill weave
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11
Q

a type of lining material

Thin crinkled cloth of silk, rayon, cotton, or wool. (Typically in less expensive caskets.)

A

Crepe

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12
Q

a type of lining material

Fabric woven to create a smooth lustrous face and dull back.

A

Satin

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13
Q

a type of lining material
Fabric of silk, cotton, and possibly rayon with a nap.
Typically most expensive style of casket interior.

A

Velvet

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14
Q

a type of lining material
Fabric made from flax
Noted for strength, coolness, and luster.

A

Linen

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15
Q

a type of lining material
Fabric woven to look like linen.
Less expensive than linen.

A

Linen weave

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16
Q

a type of lining material

Textile weave in which threads are crossed over one another to give an appearance of diagonal lines.

A

Twill weave

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17
Q

Add support and weight to lining materials.

A

Backing materials

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18
Q

Types of backing materials

A

Cardboard
Masselin
Plastic

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19
Q

a type of backing material
Corrugated fiberboard
Often used as lining material in the foot panel of selected caskets.

A

Cardboard

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20
Q

a type of backing material

Pressed paper in sheet form.

A

Masselin

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21
Q

a type of backing material
Synthetic or natural organic material shaped when soft and then hardened.
Also available in sheets.

A

Plastic

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22
Q

Add bulk and softness.

A

Padding materials

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23
Q

Types of padding materials

A
Cotton
	Polyethylene foam
	Shredded paper
	Spun polyester
Also,
Excelsior 	.
Kapok
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24
Q

Wood shredded into spaghetti-like strings, also used for padding
Sometimes called wood wool

A

Excelsior

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25
Q

silky fibers around the seeds of silk

Also used for padding

A

Kapok

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26
Q

Casket exteriors

A

Wood
Metal
Fiberglass
Polymer

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27
Q

types of wood casket exteriors

A
Unfinished
		Natural finish
		Painted finish
		Laminate
		Cloth covered
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28
Q

Wood left in its natural state
Less expensive
Cremation casket

A

Unfinished wood

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29
Q

Stained
Unstained
Based on appearance, color, and purpose of the finished product.
Burial casket vs. cremation casket

A

Natural finish

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30
Q

Types of wood finishes

A

Polished Semi-gloss Satin Flat

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31
Q
Smooth and glossy
		Produced by polishing
		Creates reflective or “mirror” finish
		Burnished
		Also known as gloss finish
A

Polished finish (seen in mahogany caskets)

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32
Q

Low luster
Shiny or reflective finish
Less pronounced than polished finish

A

Semi-gloss finish

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33
Q
Semi-luster or semi-gloss finish
		Smooth
		With well-defined lines or striations
		“Brushed marks”
		Creates “textured” appearance
A

Satin finish

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34
Q

Dull lusterless surface
No shine or gloss
Also known as matte finish

A

Flat finish

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35
Q

Use of various colors of paint

Applied directly to the wood

A

Painted finish

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36
Q

Made by uniting superimposed layers of different material
Formica
Vinyl
On wood

A

Laminate

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37
Q

Various types of material
Various types of finishes
Less expensive caskets
Cloth placed on wood

A

Cloth covered

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38
Q

Cloth materials

A

Broadcloth
Doeskin
Plush

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39
Q
Twilled, napped, woolen, or worsted fabric
		Smooth lustrous face and dense texture
		Cotton, silk, or rayon
		Woven in plain or rib weave
		Soft semi-gloss finish
A

Broadcloth

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40
Q

Heavy durable cotton fabric
Short (1/8 inch or less) thick, velvety nap on one side
Suede-like appearance
Also known as moleskin

A

Doeskin

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41
Q

Woven cloth
Nap exceeding 1/8 inch
Also known as high pile

A

Plush

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42
Q

Types of cloth finish

A

Smooth
No distinct pattern or raised surface

Embossed
Raised design above the surface.
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43
Q

Metal finishes

A

Brushed
Plated
Sprayed

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44
Q

Bare metal scratched with an abrasive material
Finished until a smooth high gloss is obtained.
Creates “textured” appearance.

A

Brushed finish

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45
Q

Base metal coated by another metal.
Through electrolytic process
Identified by word “deposit”
“Copper deposit”

A

Plated finish

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46
Q

Polished finish Crinkled finish Hammertone finish Flat finish

A

Sprayed finish

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47
Q

Defined previously

Same as wood casket finish

A

Flat finish

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48
Q

Material consisting of extremely fine filaments of glass embedded in various resins.

A

Fiberglass

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49
Q

Compound similar in appearance to plastic

High molecular weight creates an extremely durable substance

A

Polymer

50
Q

Types of finishes

A

Woodgrained
“Simulated wood”
Polished or gloss
Sprayed

51
Q

Styles of cap opening

A

Perfection couch
Single hinged panel
Slip panel

52
Q

Perfection full couch
Perfection half couch
Crown, pie(s), and rim formed as one piece

A

Perfection couch casket

53
Q

Cap in two pieces
Rim and foot panel hinged to top body molding
Head panel hinged to the rim
Single hinged cap
Both caps opened for casketing
Head panel opened for viewing
Less viewing area than perfection half couch

A

Single hinged panel

54
Q

Head cap completely removed for viewing
Remains viewed from either side
Slip top
Priest casket

A

Slip panel

55
Q

SHELL DESIGNS

Classified by:
A

Ends and corners

Body panel

56
Q

Ends in shape of a half circle

A

Elliptic

57
Q

Eight angles or corners / Eight sides or surfaces on body panel

A

Octagon

58
Q

Corners met at right angles to one another with distinct edge

A

Square corner

59
Q

Corners rounded rather than square

A

Round corner

60
Q

Ends and Corners

A

Elliptic
Octagon
Square corner
Round corner

61
Q

Sides and ends of body flare out from body to top.

Narrower and shorter at bottom than opening at the top.

A

Flaring square

62
Q

Body sides at 90 degree angle to the bottom.

Corner may be rounded.

A

Vertical side

63
Q

Body panels at 90 degree angle to the bottom.
Corners from 90 degree angle.
Vertical side square

A

State casket

64
Q

Body panel shaped like an urn
Most expensive casket shell design
More labor in manufacturing

A

Urnside

65
Q

Gum rubber substance to top body molding flange.
Transverse gasket in gasket channel on half-couch caskets.
Creates air and water-tight seal

A

Gasket

66
Q
Specially designed to maintain “protective/sealing” qualities
	Attach cap(s) to body
A

Hinges

67
Q

Sliding rod or metal bar.
Hooks or cut portions engage eyes on the cap(s).
Pulls rim flange against rubber gasket.

A

Locking mechanism

68
Q

Type of gasketed casket
Casket key inserted into opening in top body molding at the foot end.
Threaded cover seals the opening.
Most common

A

End lock

69
Q
Type of gasketed casket	
Similar to end lock.
	Top body molding on front side.
	Located where the head and foot caps meet.
	Also called Front Lock.
A

Side lock

70
Q

Type of gasketed casket
Small lever or handle pulled forward to open cap(s).
Pushed backward to close cap(s).
Pulls cap(s) against the gasket.

A

Lever lock

71
Q

Type of gasketed casket
Screw-type fastener.
Seal created as fasteners are tightened.
Pulls cap(s) against the gasket.

A

Threaded fastener

72
Q

types of Non-gasketed caskets

A

Latch closure
Threaded fasteners
Chemical compounds
Hermetically sealed

73
Q

type of Non-gasketed casket
Pushed backward or pulled forward to open cap(s).
Spring-loaded or operated manually.
Hold latch when closing to prevent loud “click” sound.

A

Latch closure

74
Q

type of Non-gasketed casket

screw type fastener / seal created as fasteners are tightened / pulls cap against casket

A

Threaded fasteners –

75
Q
type of Non-gasketed casket
Epoxy, glue, etc.
	Secure cap(s) to the body.
	May create “protective/sealing” casket.
	Depending on materials and casket construction.
A

Chemical compounds

76
Q

type of Non-gasketed casket
Completely sealed by fusion or soldering.
Air and water-tight.

A

Hermetically sealed

77
Q

Based on inside dimensions.

May vary between manufacturers.

A

Casket sizes

78
Q

A Standard adult casket

wood

A

75” x 22”

79
Q

A Standard adult casket

metal

A

78” x 23”

80
Q

Oversize or extra sizes
Width increases by ___ inches.
Each step represented by an ____

A

2

X

81
Q

Oversize or extra sizes
Each “X” equals ____ inches wider.
“XX” means ___ inches wider.
“XXX” means ____ inches wider.

A

2
4
6

82
Q

Oversize or extra sizes

Length increases by ___ inches.

A

3

83
Q

Infant and children caskets:

Sizes increase by \_\_\_\_ inches steps in length.
Widths are made proportional to length.
A

6

84
Q

– any container designed for placement in the grave around the casket.
Burial Vaults / Grave Boxes / Grave Liners

A

Outer Burial Container

85
Q

According to FTC Funeral Rule – “Generic name” for any container which surrounds the casket in the grave; includes vaults / grave liners.

Most consumers do not know or understand the difference between outer burial container and vault and used both interchangeably. Funeral Directors should know and explain the difference.

A

*

86
Q

outer enclosure which offers protection from the earth load. Possesses “sealing” or “protective” qualities.

A

vault

87
Q

Originally, a vault used for what purpose? , now it is used why?

A

to prevent grave robbery
support the earth load, often required for cemetery maintenance purposes, limit intrusion of outside elements. (Inhibits).

88
Q

Materials used to manufacture vaults–

A

concrete / metal / polymer & fiberglass

89
Q

Reinforced concrete vault includes

A

steel rods, wire mesh, or some other material – strengthens concrete.

90
Q

concrete vault lining materials

A

Lined polystyrene
ABS Material
Metal
Asphalt coated

91
Q

concrete vault lining materials

plastic like compound, developed in 1960s – Wilbert Vault “Strentex”

A

Lined polystyrene

92
Q

concrete vault lining materials
plastic like compound used in football helmets – developed in 1970’s. Stronger & more durable than polystyrene Wilbert Vault – “ABS Marbelon”

A

ABS Material

93
Q

concrete vault lining materials

Non-corrosive / non-rusting – most expensive concrete vaults, stainless steel, copper, and bronze.

A

Metal

94
Q

concrete vault lining materials

vault interior, not as effective as other lining materials, more protection than cement alone.

A

Asphalt coated

95
Q

Materials used – GALVANIZED steel, carbon steel coated with zinc by immersion for increased resistance to rust / corrosion (stainless steel and copper)

Measured by US Standard Gauge, dome with a base construction (uses the “diving bell” principle to seal.) Dome traps air when placed in position. This supports weight of the earth.

A

METAL VAULTS

96
Q

Other Vault Materials

Same materials to manufacture caskets.

A

POLYMER / FIBERGLASS

97
Q

Methods of finishing vaults

A
  • protective vs. decorative
  • asphalt coating,
  • Galvanized
  • Painted.
98
Q

Methods of vault closure

A

Air seal
Top seal
Double seal

99
Q

type of vault closure:
Utilizes air pressure created by placing the dome into the base.
“Diving bell” principle, therefore the air pressure prevents entrance of water
Example: Clark Grave Vaults

A

Air seal

100
Q

type of vault closure:

Utilizes an epoxy compound in conjunction with a tongue-in-groove closure at the top of the vault.
Example: Wilbert Burial Vaults

A

Top seal

101
Q

type of vault closure:
Utilizes the principle of the air seal, in conjunction with an epoxy material at the junction of the dome and base.

  1. Seal one- is the dome (air seal)
  2. Seal two- is the epoxy material at junction of the dome and base
A

Double seal

102
Q

Burial vault dimension

A

Inside dimensions
Standard size 30” wide by 86” long.
Oversize caskets require an oversize vault.

103
Q

Used solely for protection from earth load without sealing qualities.

A

GRAVE LINERS

104
Q

Purpose of Grave Liners

A
  • Support weight of the earth
  • Often required (minimum) by the cemetery
  • Prevents or minimizes grave from sinking or from disintegration of casket and
  • From use of cemetery maintenance equipment (Back hoes, lawnmowers, etc.)
105
Q

TYPES OF MATERIAL USED IN MANUFACTURING OF GRAVE LINERS

A

Concrete Polymer and fiberglass Wood

106
Q

Purpose of Grave Liners

A
  • Support weight of the earth
  • Often required (minimum) by the cemetery
  • Prevents or minimizes grave from sinking or from disintegration of casket and
  • From use of cemetery maintenance equipment (Back hoes, lawnmowers, etc.)
107
Q

Holes in bottom allows water to seep out. This prevents casket from “bobbing” up and down.

A

Concrete grave liner-

108
Q

Temporary material that disintegrates quickly. These are seldom used

A

Wood grave liners

109
Q

TYPES OF GRAVE LINERS

A

Grave box

Sectional

110
Q

type of grave liner
Body with a one or two piece lid (cover)
Also known as a concrete box

A

Grave Box

111
Q

Six or eight slabs of unfinished concrete placed around the casket
Also known as a concrete sectional

A

Sectional

112
Q

TYPES OF OTHER CONTAINERS

A

Transfer container
Alternative container
Combination unit

113
Q

Outer enclosure used to protect the body and/or casketed remains during transportation

A

Transfer container

114
Q

Types of transfer container

A

Combination case Air tray Ziegler case Wood box

115
Q

Particle board box with a cardboard tray and cover.
Three parts: bottom, cardboard tray, cardboard cover
Satisfies air shipping regulations.

A

Combination case

116
Q

Wooden tray with a cardboard covering for the casket.

A

Air tray

117
Q

Gasket-sealed metal container, used as shipping container or inserted into casket shell; for decomposed body
Also called a metal case

A

Ziegler case

118
Q

type of transfer container

For casketed or non-casketed body / rarely used

A

Wood box

119
Q

When shipping remains by air

A

Air Transportation Association (ATA) guidelines must be followed.
Also Federal Aviation Administration (FAA) regulations
It is important to check each airline

120
Q

Unfinished wood box or other non-metal receptacle or enclosure.
Without ornamentation or a fixed interior lining.
Designed for encasement of human remains.

A

Alternative container

121
Q

Materials used - Alternative Containers

A
Fiberboard
	Pressed wood
	Composition materials (with or without an outside covering)
	Like materials
	Often used as cremation containers
122
Q

Unit or a series of units designed or intended to be used together as both a casket and permanent burial receptacle

Often seen with infant caskets
Wilbert “cherub”
A

Combination Unit