marketing and market research Flashcards
what is marketing
is the process of determining what customers want then developing a strategy to sell it to them.it involves all activity from development till its sold.
what is market research
is the collection of information from consumers to find out what they like or will they buy the product it involves gathering and analysing data
what is market sampling
is the process of selecting a repersentitive group from a large population methods includes quota and random sampling
random sampling
a sample at random so everyone has a chance to be chosen for their opinion of goods/services. random is a part of primary research eg every 10th person.
it is cheap, easy to use, and gives first hand information of their opinion but is inaccurate so not suitable at times
quota sampling
is when researchers select a sample of target market according to % breakdown of that market eg females 10-12.it select those from a predetermined category
quota is accurate and chance to be picked choses appropriate people but is biased.
market segmentations
is dividing the total market for a product/service into different groups that have similar characteristics wants and desires
eg age gender region and socio-economic class
qualitative
type of data which is non numerical and aims to provide explanations to changing trends taste in market based on opinions, beliefs intentions and attitudes its carried out by interviews and focus groups finding out what the customer wants why they would buy products etc
quantitive
is numerical data and measures changes in topics of interest to the market it asks questions such as “how often?how many?who?” it is based on larger samples with results in numerical form done by surveys in person online or over the phone.
purpose of market research (8)
-provides products to customers they need
-set a selling price customers are willing to pay
-ensure product packaging is attractive
-identify target market
-allow businesses to develop a successful marketing strategy
-prevent businesses making expensive mistake costing money
-increase awareness of changing consumer tastes
-provides information about their competitors locally and globally
primary research
also known as field research is the collection and analysis of first hand original data and information related directly to businesses conducted by questionnaires surveys interviews etc
advantages and dis of primary research
advantage;
-up to date
-identify customer wants
-set price
-competition
dis;
-slow
-inaccurate
-costly
secondary research
also known as desk research is the collection and analysis of information that was previously collected for other purposes done by internet newspapers and articles
advantages and dis of secondary research
advantages;
-cheap
-quick
-makes decisions quickly
disandvantages;
-out of date
-inaccurate
-available to competitors