market research Flashcards

1
Q

product oriented business

A

such firms produce the product first and then tris to find market for it

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2
Q

market oriented business

A

such firms will conduct market research to see what consumer want and then produce goods and service to satisfy them

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3
Q

market reasearch

A

the process of
gathering, analysing and interpreting information about a market or product

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4
Q

why is market research needed?

A

so they are producing goods and service that will sell succecfully in the market and generate profits

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5
Q

market research is used to find answer to the question?

A

what is comepetetion like?

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6
Q

uses of market research

A

identify costumer needs

discover current and future market size

decide on how to price the product and promote it

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7
Q

types of information

A

-quantitative
-qualitative

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8
Q

both type of information can be gathered as:

A

-primary research

-secondary research

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9
Q

primary research

A

is the collection and collation of original data

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10
Q

examples of primary market research

A

-questionnaire
-focus groups
-interviews
-observation

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11
Q

sample

A

a subset of a population this used to represent the entire group as a whole.selecting a sample is called sampling

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12
Q

a random sampling

A

occurs when people are seletcted at random for research

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13
Q

quota sampling

A

when people are selected on the basis of certain characteristics(age, gender, location etc)

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14
Q

questionnaire(primary research)

A

can be done face-to-face, through the telephone, post or the internet

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15
Q

questionnaire advantage

A

-detailed information can be collected
-online surveys will be cheaper and easier to collate and analyze
-costumer opinion about the product can be collected

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16
Q

questionannaire disadvantage

A

if questions are not clear,then unreliable answers will be given

-time-consuming

17
Q

interview advantage

A

-interviewer can explain question and can ask follow up questions

  • can gather detailed response and interpret body language
18
Q

interview disadvantage

A

-time-consuming and expensive

-the interviewer could lead and influence the interviewee to answer a certain way

19
Q

focus group

A

a group of people representative of the target market

20
Q

focus group advantage

A

they can provide detailed information about the comsumer’s opinion

21
Q

focus group disadvantage

A

-time-consuming
-expensive

22
Q

observation(primary research)

A

this can take the form of recording,watching and auditing

23
Q

observation advantage

A

inexpensive way of gathering data

24
Q

observation disadvantage

A

only gives basic figures

25
Q

secondary research

26
Q

internal resource

27
Q

internal resource examples

28
Q

External resource

A

this is information observed from outside the country

29
Q

external resource example

A

-newspapers
-internet
-market research agencies

30
Q

who carries out market research

A

specialist market research agencies

31
Q

accuracy of market research data

A

-how carefully the sample was drawn up ,its size ,the type of people selected etc.

-age of information: research data should not be outdate

-the larger the sample, the more accurate the result

32
Q

how to design and use questionnaire

A

-who do i need to ask?

-what do i need to find out?

33
Q

writing the questions in questionnaire

A

-ask no more that 12 questions

-make the questions simple

-the order of the question should be logical

34
Q

carrying out the questionnaire

A

-who to ask?

-where to ask the question?