recruitment,training and selection of workers Flashcards

1
Q

The role of human recourses department

A

-Recruitment and selection
-wages and salaries
-industrial relations
-training proggrames
-health and safety
-redundancy

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2
Q

recruitment

A

the process of finding and hiring new people for a company or organization

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3
Q

job analysis

A

identifies and record the responsibilities and task relating to a job

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4
Q

job description

A

a written document that outlines the responsibilities, duties, and requirements of a job

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5
Q

recruitment process

A

vacancy arises—–>job analysis—->job description—–>Job specification——–>job advertised in appropriate media———>application forms and short listing——->vacancy filed

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6
Q

job specification

A

a document that outlines the requirements, qualifications, expertise, skills,
physical/personal characteristics etc. required by an employee

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7
Q

vacancy

A

an unoccupied position or job.

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8
Q

internal recruitment

A

is when a vacancy is filled by an existing employee of the business

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9
Q

advantage of internal recruitment

A

-save time and money
-person is already known to business
-person knows business’s way of working
-motivating for other employess

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10
Q

disadvantage of internal recruitment

A

-no new skill and experience is coming to business
-jealousy and rivalry among existing workers

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11
Q

redundancy

A

when an employee is no longer needed and so loses their work

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12
Q

external recruitment

A

when the vacancy is filled by someone who is not an existing employee of the business and is new to the business

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13
Q

Advantage of external recruitment

A

-new skill and expertise
-no rivalry and jealousy since new person has arrived

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14
Q

disadvantage of external recruitment

A

-need money and time
-new person and is new to the business’s way of working

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15
Q

resume/CV

A

a document that highlight a person’s skills, background and accomplishment

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16
Q

short-list

A

a list of people who have been the most suitable to get the job

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17
Q

referee

A

a person who can provide information about a candidate’s skills and work ethic to potential employers

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18
Q

interview

A

a conversation where one person ask a question and the other answer

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19
Q

interview will allow the manager to asses:

A

-the applicant’s ability to do the job
-personal qualities of the applicants
-character and personality of applicants

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20
Q

firms can conduct certain tests
to select the best candidate. This could include:

A

-Skills tests:
-Aptitude tests
-Personality test
-Group situation tests

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21
Q

Rejecting unsuccessful applicants

A

when a candidate has been selected, the others should be informed that they did not get the job and should be thanked for applying

22
Q

Why train employees?

A

-Trained workers are more productive
-improve chances for internal promotions
-reduce accidents and injuries
-job satisfaction

23
Q

Types of training?

A

-Induction training
-on-the-job training
-off-the-job training

24
Q

induction training

A

introduction given to a new employee

25
Q

on-the-job training

A

watching a more experienced worker

26
Q

off-the-job training

A

trained away from the workplace

27
Q

advantage of induction training

A

-help new employees to settle into their job more
-less likely to make mistake

28
Q

disadvantage of induction training

A

-time consuming
-wages still have to be `paid during training
-delays the state of the employee starting the job

29
Q

advantage of on the job training

A

-cost less than off the job training
-training to the specific need of the business

30
Q

disadvantage of on the job training

A

-trainer will lose production time since they are taking some time to teach the new employee
-trainer might have bad habits that could be passed on to the new employee

31
Q

advantage of off the job training

A

-employees may be taught a variety of skills and they may become multi-skilled
-a broad range of skills can be taught with these technique

32
Q

disadvantage of off the job training

A

-cost are high
-wages are still paid
-additional qualification means it is easier for the employer to leave and find another job

33
Q

when do business reduce size of workforce?

A

-some jobs are no longer needed
-relocating factory abroad
-introduction of automation
-factory/shop/office closure

34
Q

2 ways in which businesses reduce the number of employees

A

-dismissale
-redundancy

35
Q

dismissal

A

when a worker is told to leave their job because their work or behavior is unsatisfactory

36
Q

redundancy

A

when an employee is no longer needed and so loses their work

37
Q

other situations when workers may leave their job

A

-retire
-resign

38
Q

retire

A

they are getting old and want to stop working

39
Q

resign

A

they have found another job

40
Q

legal control over employment

A

-treat employee equally and there should be no discrimination based on age, gender or religion.

41
Q

what does this mean for the business

A

-when selecting employee for a job, they must treat all applicant equally
-be careful when advertising for a job

42
Q

health and safety at work

A

-protect workers from dangerous machine
-provide safety equipment and clothing
-maintain reasonable workplace temperatures

43
Q

list of reason why employees are dismissed unfairly

A

-joining trade union
-being pregnant
-when no warning are given before dismissal

44
Q

contract of employment

A

a written agreement between worker and employer. It contains details of the work

45
Q

minimum legal wage

A

to force employers to pay fair wages the government set a minimum legal wage

46
Q

advantage of minimum legal wages

A

-low paid workers will earn more
-it will encourage more people to seek work
-it will stop strong employers from exploiting unskilled workers

47
Q

disadvantage of legal minimum wages

A

-some employers will not be able to afford these wage rate
-it increases business cost

48
Q

part-time employement

A

are people who works less than 30-35 hours a week

49
Q

full-time employment

A

are people who work more than 35 hours a week

50
Q

panel interview

A

when 2 or more people interview you at the same time