recruitment,training and selection of workers Flashcards
The role of human recourses department
-Recruitment and selection
-wages and salaries
-industrial relations
-training proggrames
-health and safety
-redundancy
recruitment
the process of finding and hiring new people for a company or organization
job analysis
identifies and record the responsibilities and task relating to a job
job description
a written document that outlines the responsibilities, duties, and requirements of a job
recruitment process
vacancy arises—–>job analysis—->job description—–>Job specification——–>job advertised in appropriate media———>application forms and short listing——->vacancy filed
job specification
a document that outlines the requirements, qualifications, expertise, skills,
physical/personal characteristics etc. required by an employee
vacancy
an unoccupied position or job.
internal recruitment
is when a vacancy is filled by an existing employee of the business
advantage of internal recruitment
-save time and money
-person is already known to business
-person knows business’s way of working
-motivating for other employess
disadvantage of internal recruitment
-no new skill and experience is coming to business
-jealousy and rivalry among existing workers
redundancy
when an employee is no longer needed and so loses their work
external recruitment
when the vacancy is filled by someone who is not an existing employee of the business and is new to the business
Advantage of external recruitment
-new skill and expertise
-no rivalry and jealousy since new person has arrived
disadvantage of external recruitment
-need money and time
-new person and is new to the business’s way of working
resume/CV
a document that highlight a person’s skills, background and accomplishment
short-list
a list of people who have been the most suitable to get the job
referee
a person who can provide information about a candidate’s skills and work ethic to potential employers
interview
a conversation where one person ask a question and the other answer
interview will allow the manager to asses:
-the applicant’s ability to do the job
-personal qualities of the applicants
-character and personality of applicants
firms can conduct certain tests
to select the best candidate. This could include:
-Skills tests:
-Aptitude tests
-Personality test
-Group situation tests
Rejecting unsuccessful applicants
when a candidate has been selected, the others should be informed that they did not get the job and should be thanked for applying
Why train employees?
-Trained workers are more productive
-improve chances for internal promotions
-reduce accidents and injuries
-job satisfaction
Types of training?
-Induction training
-on-the-job training
-off-the-job training
induction training
introduction given to a new employee
on-the-job training
watching a more experienced worker
off-the-job training
trained away from the workplace
advantage of induction training
-help new employees to settle into their job more
-less likely to make mistake
disadvantage of induction training
-time consuming
-wages still have to be `paid during training
-delays the state of the employee starting the job
advantage of on the job training
-cost less than off the job training
-training to the specific need of the business
disadvantage of on the job training
-trainer will lose production time since they are taking some time to teach the new employee
-trainer might have bad habits that could be passed on to the new employee
advantage of off the job training
-employees may be taught a variety of skills and they may become multi-skilled
-a broad range of skills can be taught with these technique
disadvantage of off the job training
-cost are high
-wages are still paid
-additional qualification means it is easier for the employer to leave and find another job
when do business reduce size of workforce?
-some jobs are no longer needed
-relocating factory abroad
-introduction of automation
-factory/shop/office closure
2 ways in which businesses reduce the number of employees
-dismissale
-redundancy
dismissal
when a worker is told to leave their job because their work or behavior is unsatisfactory
redundancy
when an employee is no longer needed and so loses their work
other situations when workers may leave their job
-retire
-resign
retire
they are getting old and want to stop working
resign
they have found another job
legal control over employment
-treat employee equally and there should be no discrimination based on age, gender or religion.
what does this mean for the business
-when selecting employee for a job, they must treat all applicant equally
-be careful when advertising for a job
health and safety at work
-protect workers from dangerous machine
-provide safety equipment and clothing
-maintain reasonable workplace temperatures
list of reason why employees are dismissed unfairly
-joining trade union
-being pregnant
-when no warning are given before dismissal
contract of employment
a written agreement between worker and employer. It contains details of the work
minimum legal wage
to force employers to pay fair wages the government set a minimum legal wage
advantage of minimum legal wages
-low paid workers will earn more
-it will encourage more people to seek work
-it will stop strong employers from exploiting unskilled workers
disadvantage of legal minimum wages
-some employers will not be able to afford these wage rate
-it increases business cost
part-time employement
are people who works less than 30-35 hours a week
full-time employment
are people who work more than 35 hours a week
panel interview
when 2 or more people interview you at the same time