Managing and Leading

Question 1

what are the two basic kinds of behaviour required by all managers?

Answer 1

consideration and initiating structure

Question 2

___ behaviour is related to maintenance

Answer 2

consideration

Question 3

___ behaviour is related to tasks

Answer 3

initiating

Question 4

describe consideration

Answer 4

• well being/relations

- extent to which a leader is approachable and shows personal concern + respect for employees

Question 5

describe initating structure

Answer 5

• goal

- degree to which a leader concentrates on group goal attainment

Question 6

___ ___ more strongly related to leader job performance and group performance

Answer 6

initiating structure

Question 7

___ more strongly related to follower satisfaction, leader effectiveness, motivation

Answer 7

consideration

Question 8

describe a transformational leader

Answer 8

• charisma
• individualized consideration
• intellectual stimulation
• inspiration

**consideration

Question 9

describe a transactional leader

Answer 9

• contingent award
• laissez-faire leader

**initiating structure

Question 10

describe the Fiedler Contingency Model

Answer 10

• effective group performance depends upon the proper match between the leader’s style and the degree to which the situation gives control to the leader
• assumes leadership style is fixed

Question 11

what is framing?

Answer 11

• a manager deciding how they will approach their job and spend their time
• define your job –> purpose, goals, focus

Question 12

what is scheduling?

Answer 12

• brings frame to life

- determines what the manager will do to achieve goals

Question 13

what are the 3 planes in the Mintzberg model?

Answer 13

1. Information
2. People
3. Action

Question 14

what are the two things done with Information in the Mintzberg Model?

Answer 14

1. communicating: promoting the flow of info in all 3 directions
2. controlling inside the unit: deeming, designing, delegating, authorizing, etc

Question 15

what are the two things done withing the People plane in the Mintzberg Model?

Answer 15

1. leading people inside unit: energizing, developing, sustaining, managing culture
2. linking with people outside unit: handle external relations

Question 16

what are the two things done in the Action Plane of the Mintzberg model?

Answer 16

1. doing: inside unit and organization; turn inputs into outputs
2. dealing: outside unit; build coalitions, mobilize support, conduct negotiations