Management Flashcards
purpose of a manager
- communicating
- controlling
- coordinating
- leading
- evaluating
- decision making
managers facing restraints
- ability to make decisions
- nature of the market they operate in
- state of economy (inflation, unemployment exchange rate)
- business objectives
- competition they face in a market
- business budget
- business structure (centralised or decentralised)
- strength of leader i.e able to make decisions, lead, motivate
managers success can be measured against:
- how well they can handle the constraints
- individual targets set in a period
- level of profit they achieve
- level of labour turnover
- targets that may be stated in an annual report of the business
management styles wont always be the same
- change depending on circumstance
- not particularly in just one mode
need to adopt different types for different things i.e. deadlines coming up so autocratic is needed
different types of management
both in terms of heirarchy and function
senior managers
middle managers
junior managers
function : line managers + staff managers
senior managers
- at the top of the organisation
- usually led by a chief executive office (CEO) who work closely with a board of directors
- managers are more concerned with long-term planning and strategy than day-today things
important for them to ensure that their departments communicate with each other so that the business can run day-today smoothly
different business areas have to work together not alone
middle managers
these managers have more operational day-today control than senior execs
held responsible for implenting things
senior managers shouldnt interfere with the way middle managers chooseto organise their deptartments
junior managers
can either refer to MANAGEMENT TRAINEES or those in supervisory positions who have authority
their role will involve some of the functions of a manager
line managers
have direct input into policy and responsibility for policy tooon the business products
has ‘line authority’ - the authority and power to order subordinates in their department to perform appropraite tasks
staff managers
exist to provide advice and support to the linr managers
the management information services department (numerical database of the firm) can provide all sorts of data for decision making and also design software support to the line managers
staff support also includes:
- personal management
- secretarial work and maintenance
will still be a heirarchy within departments offerinf staff support, they have NO LINE AUTHORITY over those who they support
the high ranking personnel manager has authority over his subordinates but cannot tell employees what to do
managers vs leader
a really effective manager will almost certainly be a successful leader
managers - manage through their organisational skills
leaders - leader is more inspirational
manager characteristics
subordinates obey them minimises risk in a steady state sets an example not outgoing tells employees to follow the procedure
leader characteristics
subordinates follow them a risk taker embrace change creative charismatic encourages new ways of thinking inspires others to behave in a certain way
managers of specialist departments
all managers manage at least a few people so every manager has a degree of personnel responsibility even if theyre not a personnel manager
production
finance
marketing
personnel
production management
involves more than jsut making the products
concerned with issues such as purchasing, stock control etc.
