M6S1

Question 1

is the exchange of information within and between organizations, using various forms like written documents and verbal conversations, to facilitate decision-making and operational efficiency.

Answer 1

Business Communication

Question 2

Remember:

Answer 2

in HR, the way how certain messages are communicated determines how open or resistive employees get to what is being communicated. it is for this reason that effective communication is key for HR professionals and other members of management.

Question 3

Four types of workplace communication

Answer 3

1. Upward communication
2. Downward communication
3. Diagonal Communication
4. Horizontal Communication

Question 4

Four Types of Workplace Communication:

Lower-level employees provide feedback and suggestions to upper management.

Answer 4

Upward Communication

Question 5

Four Types of Workplace Communication:

Upper management conveys instructions and information to lower-level employees.

Answer 5

Downward communication

Question 6

Four Types of Workplace Communication:

Cross-departmental communication occurs between individuals at
different levels within the organization.

Answer 6

Diagonal communication

Question 7

Four Types of Workplace Communication:

Peers at the same organizational level collaborate to coordinate work and share information.

Answer 7

Horizontal Communication

Question 8

Four Types of communication styles:

Answer 8

1. Expresser communication style
2. Driver communication style
3. Relater communication style
4. Analytical communication style

Question 9

Four Types of communication styles:

These individuals are enthusiastic, rely on intuition,
but may struggle in data-driven situations and dislike overly detailed explanations.

Answer 9

Expresser Communication style

Question 10

Four Types of communication styles:

are assertive, straightforward, and prefer
to get to the point quickly, valuing efficiency in
communication.

Answer 10

Driver communication style

Question 11

Four Types of communication styles:

seek warm, positive interactions, value relationships, and thrive in a caring and supportive communication environment.

Answer 11

Relater communication style

Question 12

Four Types of communication styles:

are methodical, ask numerous questions, prefer structured communication, and avoid making quick decisions.

Answer 12

Analytical Communication style

Question 13

Remember:

Answer 13

Communication is not always verbal. A significant
portion of our communication is done nonverbally, but not too many people are able to decode what body language communicates.

Question 14

is essential because it complements verbal
communication, enriches understanding, and
significantly impacts how we connect with others,
resolve conflicts, and succeed in various aspects
of life

Answer 14

Nonverbal communication