M4-topic 3 part 1 operations processes Flashcards

1
Q

what are the two types of inputs

A

transformed resources

transforming resources

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2
Q

what are transformed resources

A

inputs that are changed or converted

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3
Q

examples of transformed resources (3)

A

materials
Information from research
Customers input

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4
Q

what are transforming resources

A

inputs that carry out the transformation process

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5
Q

examples of transforming resources (2)

A
human resources (labour ,workers)
Facilities (machinery + equipment)
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6
Q

what are the 4v’s

A

volume
variety
variation in demand
visibility

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7
Q

what does volume refer to

A

how much is made

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8
Q

what does variety refer

A

the mix of products made

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9
Q

what does variation in demand refer to

A

demand for their products

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10
Q

what does visibility refer to

A

the degree of customer contract

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11
Q

what do highly visible businesses do (2)

A

engage with customers

seek customer feedback

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12
Q

what is sequencing

A

the order in which activities occur

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13
Q

what is scheduling

A

the length of time activities take

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14
Q

what are some important scheduling tools (2)

A

Gantt charts

critical path analysis

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15
Q

what is a critical path

A

the shortest time to do all tasks

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16
Q

how to find the critical path

A

usually the longest path,gives enough time to do all tasks

17
Q

what is technology

A

the application of science and knowledge enabling people to do new things, or perform certain task in new ways

18
Q

what types of technology are there (4)

A

office technology
manufacturing technology
established technology
leading edge technology

19
Q

what does office technology help with (2)

A

more efficient processing

allow workers to be more mobile

20
Q

what are some examples of manufacturing technology (3)

A

CAD
CAM
Robotics

21
Q

what does CAD stand for

A

computer aided design

22
Q

what does CAM stand for

A

computer aided manufacturing

23
Q

what does CAM allow

A

allows manufacturing to be faster with fewer mistakes

24
Q

what are robotics

A

very specialised forms of technology

25
what are robots used for in manufacturing
to perform repetitive tasks, or tasks considered dangerous for humans
26
what does leading edge technology help with
help establish and maintain, a businesses competitive advantage