M4-topic 3 part 1 operations processes Flashcards

1
Q

what are the two types of inputs

A

transformed resources

transforming resources

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2
Q

what are transformed resources

A

inputs that are changed or converted

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3
Q

examples of transformed resources (3)

A

materials
Information from research
Customers input

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4
Q

what are transforming resources

A

inputs that carry out the transformation process

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5
Q

examples of transforming resources (2)

A
human resources (labour ,workers)
Facilities (machinery + equipment)
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6
Q

what are the 4v’s

A

volume
variety
variation in demand
visibility

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7
Q

what does volume refer to

A

how much is made

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8
Q

what does variety refer

A

the mix of products made

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9
Q

what does variation in demand refer to

A

demand for their products

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10
Q

what does visibility refer to

A

the degree of customer contract

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11
Q

what do highly visible businesses do (2)

A

engage with customers

seek customer feedback

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12
Q

what is sequencing

A

the order in which activities occur

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13
Q

what is scheduling

A

the length of time activities take

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14
Q

what are some important scheduling tools (2)

A

Gantt charts

critical path analysis

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15
Q

what is a critical path

A

the shortest time to do all tasks

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16
Q

how to find the critical path

A

usually the longest path,gives enough time to do all tasks

17
Q

what is technology

A

the application of science and knowledge enabling people to do new things, or perform certain task in new ways

18
Q

what types of technology are there (4)

A

office technology
manufacturing technology
established technology
leading edge technology

19
Q

what does office technology help with (2)

A

more efficient processing

allow workers to be more mobile

20
Q

what are some examples of manufacturing technology (3)

A

CAD
CAM
Robotics

21
Q

what does CAD stand for

A

computer aided design

22
Q

what does CAM stand for

A

computer aided manufacturing

23
Q

what does CAM allow

A

allows manufacturing to be faster with fewer mistakes

24
Q

what are robotics

A

very specialised forms of technology

25
Q

what are robots used for in manufacturing

A

to perform repetitive tasks, or tasks considered dangerous for humans

26
Q

what does leading edge technology help with

A

help establish and maintain, a businesses competitive advantage