M3 topic 3 part 2 maintenance, seperation

Question 1

what is maintenance

Answer 1

the process of managing:staff needs for health and safety, industrial relations and legal responsibilities (compensation and benefits)

Question 2

how does business maximise staff wellbeing (2)

Answer 2

involve them in decision making

employee control over work lives (flexible work location and times)

Question 3

how do businesses create effective workplace relationships

Answer 3

strengthening business communication system

Question 4

how do businesses strengthen their business communication system (4)

Answer 4

team meetings
surveys
suggestion boxes
email

Question 5

what happens to a business with poor communication (2)

Answer 5

lots of conflict

high staff turn over

Question 6

what happens when a business has a effective communication system. (3)

Answer 6

avoid conflict
support employee participation
build positive business culture

Question 7

why is employee participation is encouraged (3)

Answer 7

empowers employees
improves communication
employees care quality and efficiency of the business

Question 8

what strategies are used to increase participation within the business (3)

Answer 8

team projects
collective bargaining + surveys
involvement in decision making

Question 9

why are team projects good to promote participation from employees

Answer 9

teams provide an opportunity for employees to develop by sharing knowledge, skills and experiences

Question 10

why are surveys an effective way to increase employee participation

Answer 10

surveys can be used to get ideas from employees on how to improve the businesses performance.

Question 11

what types of benefits are there (2)

Answer 11

monetary benefits

non-monetary benefits

Question 12

what are monetary benefits

Answer 12

benefits reflected in pay or having financial value

Question 13

what are non monetary benefits

Answer 13

benefits that have no financial value, such as appraisal

Question 14

what are fringe benefit taxes(FBT)

Answer 14

tax used to pay for benefits given to employees or employee associates (eg family members) in place of wage

Question 15

why are businesses able to give out more flexible family friendly work arrangements

Answer 15

advancements in technology allowing for communication from anywhere

Question 16

advantages of having a family friendly workplace (4)

Answer 16

Employees can balance family and work responsibilities better.
Employees can leave and re-enter work force = Lower training and recruitment costs
Positive business image and staff relationships
Improved staff wellbeing, efficiency and productivity

Question 17

disadvantages of having a family unfriendly business (4)

Answer 17

high stress
high absenteeism
high turnover cost
potential court action

Question 18

what does employees having high stress levels mean for a business (4)

Answer 18

decrease in staff morale
decrease in productivity
increase in staff turnover
increase in absenteeism

Question 19

what does having a high absenteeism level mean for business (2)

Answer 19

increase in costs

decrease in productivity

Question 20

what does having a high staff turnover costs mean for a business (3)

Answer 20

increase in staff resignation
need for more staff increases
increase in training costs

Question 21

how do businesses minimise bullying and discrimination in the work place(3)

Answer 21

Use policies and info to increase cultural awareness, deal with bullying and reinforce consequences
Have management committed to resolve bullying
Mentoring systems

Question 22

what is the separation phase

Answer 22

the ending of an employment contract

Question 23

what are the types of separation (2)

Answer 23

voluntary

involuntary

Question 24

what are types of voluntary separation (3)

Answer 24

retirement
reassignment
voluntary redundancy

Question 25

what are some types of involuntary separation (3)

Answer 25

involuntary redundancy/retrenchment
instant or summary dismissal
dismissal after warnings

Question 26

what is voluntary separation

Answer 26

is when the employee decides to resign from their position/job.

Question 27

why would someone willingly resign (4)

Answer 27

a need for change
dissatisfaction with job position
lack of motivation
moving areas

Question 28

what must employees give their employer before they resign

Answer 28

4 weeks notice of resignation

Question 29

why would someone voluntary make themselves redundant (2)

Answer 29

technological changes

merger or takeover

Question 30

what is involuntary redundancy

Answer 30

where employee is forced to leave their job due to lack of work

Question 31

what is dismissal

Answer 31

when an employer terminates a employment contract due to unacceptable conduct or behaviour of the employer

Question 32

how does instant dismissal occur (5)

Answer 32

theft 
gross negligence
absenteeism
drunkenness
misconduct of an employee

Question 33

what would lead to warning dismissal (2)

Answer 33

continual lateness

failing to perform duties as required

Question 34

what does unfair dismissal legislation do

Answer 34

protect employees from harsh and unreasonable dismissal

Question 35

what is an example of unreasonable dismissal

Answer 35

descrimination

Question 36

what does the Employment protection act 1982 (NSW) do

Answer 36

provides a minimum for severance payment for all permanent employees, under the NSW awards

Question 37

what is a severance payment

Answer 37

a payment received by employees when they leave there job unwilfully