M3 topic 4 part 3 global, workplace disputes Flashcards
how has globalisation affected business (4)
has allowed business to operate on a global scale
lower costs
more diverse skills
cheaper supply of labour
reasons why businesses would move operations off shore from Australia (2)
Australia has high labour costs
no staff suitable for the job
what are workplace disputes
disagreements or dis-satisfaction between stakeholders within a business
what are the main causes of workplace disputes (4)
pay + remuneration
working conditions
job security
health and safety
what happens if workplace disputes escalate (2)
strikes
lockouts
why are strikes and lockouts bad for businesses
they shutdown the business temporarily which costs time and money
how are disputes resolved in a business
grievance procedures
what is a grievance procedure
an outline of the steps needed to be taken for dispute resolution
what are the steps of a grievance procedure
negotiation
mediation
involvements of courts and tribunals
what is negotiation
discussion between parties in the workplace
what is mediation
when a third party helps facilitate discussion and work towards a resolution
what happens when courts and tribunals get involved in the dispute resolution process
the fair work commission (F.W.C) get involved and goes through two phases conciliation and arbitration.
what happens during conciliation phase
the FWC hires a conciliator to listen to both sides and give suggestions to resolve the dispute
what happens during the arbitration phase
The FWC hires an arbitrator will make a final legally binding decision in order to end conflict
