Line Supervision Section 6

Question 1

What is a series of complex and interrelated components that can include marketing the agency, recruiting, processing applicants, interview boards, payroll, testing and selection?

Answer 1

Human Resource Management

Question 2

What principle states that discipline should be like a hot stove, in that it is consistent, immediate, makes no apologies, forewarns, and is impersonal?

Answer 2

Hot Stove Principle

Question 3

What is a work-site based program designed to assist and agency in addressing productivity issues and to assist employees in identifying and resolving issues?

Answer 3

The Employee Assistance Program

Question 4

What is an event that has the potential to overwhelm ones usual coping mechanisms, resulting in psychological distress and impairment of normal adaptive functioning?

Answer 4

Critical Incident

Question 5

What is any situation that causes an officer to experience unusually strong emotional reactions that have the potential to interfere with their ability to function on the job, either at the time or delayed reaction?

Answer 5

Traumatic Incident