Line Supervision Section 4 Flashcards

1
Q

What refers to tools or techniques for planning and scheduling time, usually with the aim to increase the effectiveness or efficiency of personnel and the organization to achieve agency goals?

A

Time Management

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2
Q

Which book written by Stephen R. Covey discussed the approached to time management by different generations?

A

“Four Generations of Time Management”

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3
Q

In reference to the book “Four Generations of Time Management”, which generation uses notes and checklists?

A

1st Generation

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4
Q

In reference to the book “Four Generations of Time Management”, which generation recognized demands on time?

A

1st Generation

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5
Q

In reference to the book “Four Generations of Time Management”, which generation uses calendars and appointment books?

A

2nd Generation

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6
Q

In reference to the book “Four Generations of Time Management”, which generation attempts to look ahead?

A

2nd Generation

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7
Q

In reference to the book “Four Generations of Time Management”, which generation focuses on values to which time and energy are allocated?

A

3rd Generation

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8
Q

In reference to the book “Four Generations of Time Management”, which generation sets goals and has long term planning?

A

3rd Generation

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9
Q

In reference to the book “Four Generations of Time Management”, which generation emphasizes preserving and enhancing relationships and getting results through teamwork?

A

4th Generation

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10
Q

What are the four “D’s” of time management according to Stephen Covey?

A

Dump, Delegate, Decide when to do, and Do Now!

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11
Q

In reference to the four “D’s” of time management, which involves tasks with low importance and low urgency?

A

Dump

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12
Q

In reference to the four “D’s” of time management, which involves tasks with low importance and high urgency?

A

Delegate

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13
Q

In reference to the four “D’s” of time management, which involves tasks with high importance and low urgency?

A

Decide when to Do

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14
Q

In reference to the four “D’s” of time management, which involves tasks with high importance and high urgency?

A

Do Now!

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15
Q

Which principle is also known as the 80/20 rule?

A

Pareto Principle

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16
Q

According to Pareto Principle (80/20 Rule) , 20% of your tasks produce how much of your accomplishments?

17
Q

According to Pareto Principle (80/20 Rule), 20% of your problem employees account for how much of your team’s problems?

18
Q

According to Pareto Principle (80/20 Rule), 20% of your outstanding employees account for how much of the team’s success?

19
Q

What law states that work expands to fill the amount of time allocated for its completion?

A

Parkinson’s Law