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APC Project Management > Level 1 Ethics and Rules of Conduct > Flashcards

Level 1 Ethics and Rules of Conduct Flashcards

1
Q

What are the codes of conduct?

A
  1. Honest, integrity and comply with professional obligation
  2. Maintain professional competence
  3. Quality and dilligent service
  4. Respect
  5. Act in public interest
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2
Q

Balance of interests/ conflicts of interest and examples?

A

Risk that someone’s judgement or actions at work could be affected by something unconnected with their role.

  • Decide whether to accept or decline
  • Write to all parties and disclose the nature and background and how to manage it
  • Request informed consent from clients
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3
Q

Formal and informal CPD? How many hours?

A

48 hours
Formal has a learning objective and outcome

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4
Q

Conduct for both members and firms Feb 2022

A

The Same

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5
Q

RICS governance structure & president

A

Anne Gray

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6
Q

RICS Ethics Decision Tree principles

A
  • Consider the facts
  • Identify the relevant RICS standards in the rules of conduct
  • Use your professional judgement which may require a balance of interest.
  • Document your decision
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7
Q

Advised Complaints Procedure

A
  1. Ensure the CHP has two stages
  2. Have resonable timescales for responding
  3. Record in a complaints log
  4. Be understood and available to all
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8
Q

Behaviours for codes of conduct

A
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9
Q

What is informed consent?

A

Given in writing when parties have been given information regarding a conflict of interest, Confirm they understand the situation.

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10
Q

Bribery Act 2010

A

Parliamentry act to prevent a bribe
Bribe: dishonest persuasion with a gift, money or offer.
4 Offences under the act:
- Offering a bribe
- Accepting a bribe
- Failing to prevent a bribe
- Bribing a foreign official

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11
Q

RICS President?

A

Ann Grey

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12
Q

The roles of the RICS?

A
  • Global leading professional body promoting the higest standards in the property industry
  • Gold standard of professional regulation
  • Provide impartial advice
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13
Q

What groups are in the RICS Structure?

A
  • Governing Council
  • Regulatory Board
  • Management Board
  • Executive Team
  • Presidential Team
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14
Q

What groups are in the RICS Structure?

A
  • Governing Council
  • Regulatory Board
  • Management Board
  • Executive Team
  • Presidential Team
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15
Q

What are the professional obligations of members?

A
  1. Members must comply with CPD Requirements set by the RICS of 20 hours of CPD, 10 of which is formal which requires a learning objective.
  2. Members must cooperate with RICS
  3. Members must promptly provide all information reasonably requested by the Standards and Regulation board.
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16
Q

RICS Requirement of PII?

A

Insurance covers professional negligence.
- Policies made on an each and every claim basis
- RICS sets out the minimum levels of indemnity
- Sets out the maximum levels of uninsured excess
- Run off cover must be in place for at least 6 years.
- Policy should include cover for past, present employees, directors and partners.

17
Q

What is run off cover?

A

Claims can be made after you stop practice i.e retirement or closure. Run off cover covers you for this period.

18
Q

Examples of Honesty, Integrity and compliance with Professional Obligations
(RULE 1)

A
  • Members & firms should not be mislead others by their actions
  • To be open and honest about fees & services
  • Do not take unfair advantage of others
  • Do not facilitate financial crime such as money laundering or tax evasion
19
Q

Examples of Professional Competence (RULE 2)

A
  • Must undertake work that they have the knowledge, skills and resources to complete competently
  • Any employees undertaking works for them must have the necessary knowledge, skills and resources
  • Must maintain and develop their knowledge and skills throughout careers (CPD)
20
Q

Examples of Good Quality & Diligent (RULE 3)

A
  • Understand clients’ needs and objectives before accepting any professional work
  • Members and firms agree with clients the scope of services and timescales
  • To communicate with clients and other clearly in a way they can understand
  • Understanding the risks and benefits of using relevant technology
  • Effective equality assurance processes for their work
21
Q

Examples of Respect, Diversity & Inclusion (RULE 4)

A
  • Respect the rights of others and treat others with courtesy
  • Do not bully, victimise or harass
  • Firms check the supply chains do not involve with modern slavery
  • Work Cooperatively with others
  • Develop an inclusive culture in their workplace, support equal access
22
Q

Examples of Acting in Public Interest (Rule 5)

A
  • Members and firms support directors, partners, employees who have acted in good faith to report concerns
  • Must respond to complaints made against them promtply, openly and professionally
  • Do not dissuade complaints from ADR
  • Manage their professional finances responsibly
23
Q

RICS Members obligations

A
  • Comply with RICS CPD requirements
  • Cooperate with RICS
  • Must provide all information reasonably requested by the Standards
24
Q

RICS Firms Obligations

A
  • Must publish a CHP which contains ADR
  • Ensure all and previous professional work is covered by adequate/ appropriate PII Cover
  • Firms must cooperate with RICS
  • Must provide all information reasonably requested by RICS
  • Must display business literature in accordance with the RICS
25
RICS Professional Standards - Professional Statements
These contain 'musts' - mandatory requirements along with details of regulatory interventions if these requirements are not met.
26
RICS Professional Standards - Guidance Notes
These contain shoulds - non-mandatory requirements but recommendations of best practice on undertaking given tasks - Outline best practice within the profession and provide advise to surveyours on how to complete certain activities - They should be followed, members should remain up to date to ensure they are competent.
27
RICS Professional Standards - APC
Requirements and guidelines relating to entry into the profession
28
RICS Professional Standards - Data Standards
These ensure software programmes and technology can adopt RICS standards into their offering
29
The Black Book
A suite a guidance notes that define good technical standards for construction professionals
30
Difference between ethics and integrity
- Ethics are moral principles that govern a persons behavior or the conduction of an activity - Integrity is the quality of being honest and having strong moral principles and values - Ethics looks at the big moral picture while integrity is focused on personal characteristics.
31
CPD
Continued Professional Development
32
CPD Requirements for Chartered Surveyors
Must undertake a minimum of 20 hours CPD each calendar year Out of 20 at least 10 must be formal. Formal = structured learning with an objective i.e professional training courses - Structured online training - Assessed works Informal = self-managed learning that is relevant or related to your professional role - Private Study - On the job training - Events/seminars where the focus is on knowledge sharing
33
Gifts & Hospitality
I would not accept gifts, hospitality, services which might suggest an improper obligation - Can be accepted in certain circumstances, the key is to consult the ethics tree and make an informed decision. Key points to note: - Timing of the gifts or hospitality - Proportionality of the gift - Consideration to the impartiality or percieved impartiality
34
What is a bribe?
An incentive or reward offered, promised, or provided to gain any commercia, contractual or personal advantage
35
What is money laundering?
Generic term to describe the process by which criminals disguise original ownership and control of the proceeds of criminal conduct by making such proceeds appear to have derived from a legitimate source
36
How to report suspicious money laundering
Legally obligated under the Money Laundering Regulations to submit a SAR (Suspicious Activity Report) to the National Crime agency

APC Project Management (28 decks)

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