Lesson 7 Flashcards
THE EFFECTIVENESS OF A SYSTEM
Output
COMPARE: ACTUAL OUTPUT = ANTICIPATED OUTPUT
The more consistent the actual outputs
are with the anticipated outputs, the more
effective the management system is
- EXCEED EXPECTATIONS= _________
- LOWER THAN THE EXPECTED OUTPUT= _______
- The higher the input cost, _________
Promotes growth
Costly
The higher the expected output
- Integral in the management process
- Choosing among alternatives
Decision Making
INVOLVES EVALUATING ALTERNATIVES
AND MAKING THE BEST POSSIBLE
CHOICE (GOLDSMITH, 2013).
Rational Decision Making
CHARACTERISTICS OF A DECISION
QFC
1. Quality: The decision should meet
the standards, objectives, and
goals.
2. Flexibility: The decision is
appropriate for the situation and
adjustable if the situation changes.
3. Clarity: The details have been
identified.
The decision should meet
the standards, objectives, and
goals.
Quality
The decision is appropriate for the situation and adjustable if the situation changes.
Flexibility
The details have been identified.
Clarity
FIVE TYPES OF DECISION MAKING
(GOLDSMITH, 2013)
ACDSA
1. Accommodation
2. Consensual
3. De Facto
4. Syncratic
5. Autonomic
- The family reaches an agreement by accepting the point of view of the dominant person.
- Power is a critical factor in this type of decision-making.
Accommodation Type
The family reaches a
mutual agreement equally
acceptable to all individuals
involved.
Consensual Type
Lack of dissent
De-Facto Type
- The husband and wife, or partners, share decision-making equally.
Syncratic
Equal number of separate decisions
Autonomic
TWO FACTORS AFFECTING
DECISION MAKING
Self-doubt and Self-ambivalence
impairs one’s ability to
make decisions.
Self-doubt
refers to uncertainty or indecisiveness as to what course to follow
Self-ambivalence
Self-ambivalence may be linked to low
self-esteem
True
DECISION MAKING MODELS
- Central Satellite Model
- Chain Model
- Decision Tree Model
- Central decision-offshoots
- Suited for larger and more complicated situations
Central Satellite Model
- Decision is built upon a previous decision, forming a sequence
of decisions - Appropriate for smaller and/or systematic decisions
Chain Model
Demonstrates how people select alternatives based on their goals, values, and perceptions of available resources.
DARGV
Decisions
Alternative 1 and Alternative 2
Resources 1 and Resources 2
Goals 1 and Goals 2
Values
Decision Tree Model
