Lesson 7

Question 1

THE EFFECTIVENESS OF A SYSTEM

Answer 1

Output

Question 2

COMPARE: ACTUAL OUTPUT = ANTICIPATED OUTPUT

Answer 2

The more consistent the actual outputs
are with the anticipated outputs, the more
effective the management system is

Question 3

• EXCEED EXPECTATIONS= _________
• LOWER THAN THE EXPECTED OUTPUT= _______
• The higher the input cost, _________

Answer 3

Promotes growth

Costly

The higher the expected output

Question 4

• Integral in the management process
• Choosing among alternatives

Answer 4

Decision Making

Question 5

INVOLVES EVALUATING ALTERNATIVES
AND MAKING THE BEST POSSIBLE
CHOICE (GOLDSMITH, 2013).

Answer 5

Rational Decision Making

Question 6

CHARACTERISTICS OF A DECISION

Answer 6

QFC
1. Quality: The decision should meet
the standards, objectives, and
goals.
2. Flexibility: The decision is
appropriate for the situation and
adjustable if the situation changes.
3. Clarity: The details have been
identified.

Question 7

The decision should meet
the standards, objectives, and
goals.

Answer 7

Quality

Question 8

The decision is appropriate for the situation and adjustable if the situation changes.

Answer 8

Flexibility

Question 9

The details have been identified.

Answer 9

Clarity

Question 10

FIVE TYPES OF DECISION MAKING
(GOLDSMITH, 2013)

Answer 10

ACDSA
1. Accommodation
2. Consensual
3. De Facto
4. Syncratic
5. Autonomic

Question 11

• The family reaches an agreement by accepting the point of view of the dominant person.
• Power is a critical factor in this type of decision-making.

Answer 11

Accommodation Type

Question 12

The family reaches a
mutual agreement equally
acceptable to all individuals
involved.

Answer 12

Consensual Type

Question 13

Lack of dissent

Answer 13

De-Facto Type

Question 14

• The husband and wife, or partners, share decision-making equally.

Answer 14

Syncratic

Question 15

Equal number of separate decisions

Answer 15

Autonomic

Question 16

TWO FACTORS AFFECTING
DECISION MAKING

Answer 16

Self-doubt and Self-ambivalence

Question 17

impairs one’s ability to
make decisions.

Answer 17

Self-doubt

Question 18

refers to uncertainty or indecisiveness as to what course to follow

Answer 18

Self-ambivalence

Question 19

Self-ambivalence may be linked to low
self-esteem

Answer 19

True

Question 20

DECISION MAKING MODELS

Answer 20

1. Central Satellite Model
2. Chain Model
3. Decision Tree Model

Question 21

• Central decision-offshoots
• Suited for larger and more complicated situations

Answer 21

Central Satellite Model

Question 22

• Decision is built upon a previous decision, forming a sequence
  of decisions
• Appropriate for smaller and/or systematic decisions

Answer 22

Chain Model

Question 23

Demonstrates how people select alternatives based on their goals, values, and perceptions of available resources.

Answer 23

DARGV
Decisions
Alternative 1 and Alternative 2
Resources 1 and Resources 2
Goals 1 and Goals 2
Values

Decision Tree Model