LESSON 4 part 1 Flashcards
What is the first level management
Planning
Functions of Management
Planning
Organizing
Staffing
Leading
Controlling
This involves ‘determining how to achieve’ the mandate or work of the unit’
Planning
This includes forecasting or estimating the future
Planning
This includes defining organizational philosophy and objectives ‘establishing policies, standards and procedures’
Planning
This includes preparing the budget
Planning
It entails ‘distributing and arranging the work’ to ensure that the unit functions smoothly
Organizing
It means ‘designing the organization’
Organizing
It includes ‘developing an organizational structure’ based on work activities and function
Organizing
It is concerned with ‘getting and developing people for the jobs in the unit’
Staffing
It includes ‘selection of personnel, staff development, scheduling, and giving assignments’
Staffing
It is ‘DIRECTED and motivating people to do their share in the unit’s work’
Leading
Leading is also called or known as ______
Directing
The process of ‘ensuring that the personnel do what they are supposed to do’ or to accomplish the goals of organization
Leading
The last step of the management
Controlling
It involves the ‘setting of standards’, comparing actual performance with these standards
Controlling
It is ‘determining the actual performance compared with the desired output’ and taking the necessary output
Controlling
It ensures that organization is ON TRACK as far as its visions, missions, etc.
Controlling
This ‘starts with a coordinated purposeful organization of people’ who,collectively on a functional responsible
Good Management
This management includes a board of trustees, president and vice presidents, is responsible for STEERING THE SHIP towards its planned destination
Top Management
This management determines where to go and how to get there
Top Management
It serves as ‘link between the concerns of top and first level of management’
Middle Management
These people spend most of their time in leading and controlling
Supervisors
They are the ‘closest to the operations of the organization ‘production-line or service of delivery
Supervisors
FOUR TYPES OF SKILLS OF A SUPERVISOR
Technical skills
Human-relation skills
Administrative skills
Decision making/ problem solving skills
Refers to “both knowledge and skills related to the products and services
Technical skills
Refers to the ‘‘supervisor’s ability to work with individual employees’’, he/she should be able to foster harmonious relationship among her supervisees
Human relation skills
Refers to the ‘‘supervisor’s ability to planning, organizing, and controlling functions” of first level management
Administrative skills
Refers to the ‘‘supervisor’s ability to critically analyze information and problems and make appropriate decisions”
Decision making/ problem solving skills
