LESSON 4 Flashcards

THE ETHICAL AND SOCIAL ENVIRONMENT

1
Q

personal belief on what is right and wrong, good or bad.

A

ethics

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2
Q

behavior that conforms to the
generally accepted norms.

A

ethical behavior

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3
Q

managerial ethics major concerns

A

Firm to employee
Employee to firm
Firm to economic agents

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4
Q

economic agents

A

Customers
Competitors
Stockholders

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5
Q

ethics in organization

A

individual values + organizational values = managerial values

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6
Q

ETHICAL NORMS AFFECTING ACTIONS

A

utility
care
rights
justice

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7
Q

People that are directly affected by the
organization.

A

organizational stakeholders

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8
Q

13 organizational stakeholders

A

creditors
customers
local government
state/federal government
foreign government
colleges and universities
courts
owners/investors
trade associations
interest groups
employees
suppliers
local community

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9
Q

Set of obligations to behave responsibly

A

social responsibility

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10
Q

effects of social responsibility

A

Stakeholders
Natural environment
General social welfare

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11
Q

APPROACHES TO SOCIAL RESPONSIBILT

A

obstructionist stance
defensive stance
accommodative stance
proactive stance

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12
Q

Do as little as possible

A

obstructionist stance

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13
Q

Do only what is legally required and nothing
more.

A

defensive stance

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14
Q

Meets legal and ethical obligations and go beyond that are in selected cases.

A

accommodative stance

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15
Q

Organization as citizen and proactively seeks opportunities to contribute to society

A

proactive stance

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16
Q

MANAGING SOCIAL RESPONSIBILITY:
FORMAL ORGANIZATIONAL DIMENSIONS

A

legal compliance
ethical compliance
philanthropic giving
organizational leadership and culture
whistle blowing

17
Q

The organization conforms to local state, federal
and international laws.

A

legal compliance

18
Q

The members of the organization follow the basic/ethical standard of behavior.

A

ethical compliance

19
Q

Awarding funds and gifts to charities

A

philanthropic giving

20
Q

Leadership practices and the culture of the organization

A

organizational leadership and culture

21
Q

The organizations’ response to disclosure of an ethical and illegal act of an employee.

A

whistle blowing

22
Q

EVALUATING SOCIAL RESPONSIBILITY

A

concept control
corporate social audit