LESSON 3 Flashcards
THE ENVIRONMENTAL AND CULTURE OF ORGANIZATION
Everything outside the organization that might affect it. The uncontrollable environment.
external environment
The condition and forces within the
organization. The controllable environment.
internal environment
THE GENERAL ENVIRONMENT
economic dimension
technical dimension
socio-cultural dimension
political-legal dimension
international dimension
the overall health and
vitality of the economic system.
economic dimension
the methods available
for converting resources into product or service.
technical dimension
the customs,
morals and demographics of the society.
socio-cultural dimension
the general relationship of the
government and the business.
political-legal dimension
the organization is involved of affected
by other countries.
international dimension
the organizational environment
Public pressure groups
Suppliers
Customer
Government
Labor union
Competitors
THE TASK ENVIRONMENT
competitor
customer
regulator
supplier
interest group
strategic group
THE INTERNAL ENVIRONMENT
owner
employees
board of directors
physical work environment
The set of values, beliefs, behaviors, customs, and attitudes that helps the members of the organization understand what it stands for, how it does things, and what it considers important.
organizational culture
Managers must understand the current culture, before deciding. They must walk a fine line between maintaining or changing the current
culture.
managing organizational culture
a driving force that influences
organizational decisions.
uncertainty
competitive forces
Threat of new competitive entrants
Competitive rivalry
Threat of substitute products
The power of buyers
The power of suppliers
