LESSON 2 Flashcards

traditional and contemporary issues and challenges

1
Q

a conceptual framework

A

Theory

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2
Q

understanding the historical context

A

History

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3
Q

3 TRADITIONAL MANAGEMENT
PERSPECTIVE

A

classical management perspective
behavioral management perspective
quantitative management perspective

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4
Q

Concerned with improving the performance of
individual workers.

A

scientific management

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5
Q

Focuses on managing the total of the
organization.

A

administrative management

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6
Q

Emphasizing the individual attitudes and
behavior.

A

behavioral management perspective

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7
Q

Proposed that workers respond to the social
context of the work place.

A

the human relation movement

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8
Q

Draws from a broad interdisciplinary

A

organizational behavior

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9
Q

2 ORGANIZATIONAL BEHAVIOR THEORY

A

theory x (negative assumptions)
theory y (positive assumptions)

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10
Q

Focuses on applying mathematical models and processes to manage situation.

A

quantitative management perspective

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11
Q

Focuses more on application of management
science. techniques concerned with helping the organization produce products or services more
efficiently

A

operation management

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12
Q

Developed to provide information to managers.

A

information management system

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13
Q

THE SYSTEM PERSPECTIVE OF
ORGANIZATION

A

input to environment
transformation process
output to environment

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14
Q

input to environment

A

Human input
Financial input
Information input

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15
Q

transformation process

A

Technology
Operation system
Administrative system

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16
Q

output to environment

A

Product/ services
Profit/ losses
Employee behavior
Information

17
Q

2 or more subsystem working together

A

synergy

18
Q

a normal process leading to system
decline

A

entropy

19
Q

Recognition of nature of management and Response to particular characteristic of situation.

A

contingency perspective

20
Q

Recognition of internal interdependencies and
environmental influences.

A

system approach

21
Q

an interrelated set of elements functioning as a whole.

A

system

22
Q

TYPES OF SYSTEMS

A

open
closed
subsystem

23
Q

interacts with its’
environment

A

open system

24
Q

does not interact with its’ environment

A

closed system

25
Q

a system within a broader system

A

subsystem