LESSON 2 Flashcards
traditional and contemporary issues and challenges
a conceptual framework
Theory
understanding the historical context
History
3 TRADITIONAL MANAGEMENT
PERSPECTIVE
classical management perspective
behavioral management perspective
quantitative management perspective
Concerned with improving the performance of
individual workers.
scientific management
Focuses on managing the total of the
organization.
administrative management
Emphasizing the individual attitudes and
behavior.
behavioral management perspective
Proposed that workers respond to the social
context of the work place.
the human relation movement
Draws from a broad interdisciplinary
organizational behavior
2 ORGANIZATIONAL BEHAVIOR THEORY
theory x (negative assumptions)
theory y (positive assumptions)
Focuses on applying mathematical models and processes to manage situation.
quantitative management perspective
Focuses more on application of management
science. techniques concerned with helping the organization produce products or services more
efficiently
operation management
Developed to provide information to managers.
information management system
THE SYSTEM PERSPECTIVE OF
ORGANIZATION
input to environment
transformation process
output to environment
input to environment
Human input
Financial input
Information input
transformation process
Technology
Operation system
Administrative system
output to environment
Product/ services
Profit/ losses
Employee behavior
Information
2 or more subsystem working together
synergy
a normal process leading to system
decline
entropy
Recognition of nature of management and Response to particular characteristic of situation.
contingency perspective
Recognition of internal interdependencies and
environmental influences.
system approach
an interrelated set of elements functioning as a whole.
system
TYPES OF SYSTEMS
open
closed
subsystem
interacts with its’
environment
open system
does not interact with its’ environment
closed system
a system within a broader system
subsystem
