LECTURE 7: AFFECTION Flashcards

1
Q

Affectionate Communication

A
  • Behavior

- conveys feelings of fondness and positive regard

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2
Q

Forms of Affectionate Communication (3)

A

Verbal
Direct Nonverbal
Indirect Nonverbal

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3
Q

Verbal Affectionate Communication

A

Just as it sounds

- EX. Complimenting someone “I love spending time with you”

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4
Q

Direct Nonverbal Affectionate Communication, what are some examples?

A
Hugging
Kissing
Smiling
Touching
Hand Holding
Soft tone of voice
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5
Q

Indirect Nonverbal Affectionate Communication

A

Ways in which we help someone out

- EX. Someone is sad/stressed, and you do one of their errands for them

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6
Q

Six Universal Emotions

A
Anger
Happiness
Disgust
Surprise
Sadness
Fear
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7
Q

Facial Deceit

A

Experience when we feel one emotion but express something else

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8
Q

When to engage in facial deceit

A

Cultual conventions
Personal Display Rules
Vocational Requirements

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9
Q

Display Rules

A

Govern the APPROPRIATENESS of expressive behavior and are used to regulate or manage one’s expressive behavior

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10
Q

Knowledge of display rules means you understand…. (2)

A
  • Expression regulation (putting a fake smile on)

- Interpersonal Goals

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11
Q

Specific Display Rules

A
Masking
Intensification
Inhibition
Deintensification
Simulation
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12
Q

Masking

A

Feeling one thing but communication something different

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13
Q

Intensification

A

You don’t feel something as intensely as you should but you express it as if you did

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14
Q

Inhibition

A

Poker face

- you feel emotions of some sort but nothing comes out

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15
Q

Deintensification

A

Feeling something very strongly but you know you shouldn’t show it as intense

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16
Q

Simulation

A

Creating something when you have nothing

17
Q

Facial Feedback Hypothesis

A

We can create an authentic/genuine emotion experience from in authentic experiences

18
Q

Common Roadblocks to Listening (8)

A
  • Tuning out irrelevant topics
  • Faking Attention
  • Yielding to distraction
  • Criticizing delivery or physical appearance
  • Jumping to conclusions
  • Interrupting
  • Overreacting to emotional words
  • Thought Speed
19
Q

Remedy to Faking Attention

A

Actually pay attention

20
Q

Remedy to Yielding to Distractions

A

Change up your environment

21
Q

Criticizing delivery or physical appearance

A

So into criticizing that you’re not listening to them

22
Q

Remedy to Criticizing Delivery/Physical Appearance

A

Pay attention to WHAT is said, not HOW it is said

23
Q

Jumping to conclusions

A

You don’t let people finish their thoughts before you come up with your own opinion

24
Q

Remedy to Jumping to Conclusions

A

Hear the speaker out

25
Q

Interrupting

A

Bringing the convo back to you

26
Q

Remedy to interrupting

A

wait till the speaker is finished

27
Q

Remedy to Overreacting to Emotional Words

A

Stay calm and ask questions to clarify

28
Q

Thought Speed

A
  • Average speaker speaks 100-140 WPM

- Average Listener can understand 500-600 WPM