LECTURE 12: INTERPERSONAL PERSUASION Flashcards

1
Q

Levels of Influence

A
  • Compliance
  • Identification
  • Internalization
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2
Q

Compliance

A
  • Behavior change

- usually doesn’t involve long term change

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3
Q

To achieve compliance the “agent” must communicate

A
  • Concern
  • Control
  • Scrutiny
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4
Q

Communicating Concern

A

Part of message = important and matters to you

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5
Q

Communicating Control

A
  • Asserting power over someone

- EX. Kids –> If you don’t clean your room, then you’re grounded

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6
Q

Communicating Scrutiny

A
  • Enforcing rules

- EX. TAPs Parking Patrol making sure people have their permits

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7
Q

Identification

A

Occurs when a target accepts influence from an agent because they want to be associated with the agent

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8
Q

Identification involves what kind of change

A

Attitude Change

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9
Q

For someone to be SOCIALLY ATTRACTIVE they must be/have

A
  • Likable
  • Physically attractive
  • Similarity
  • Familiarity
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10
Q

Likability

A
  1. Sincere Compliments
  2. Postive/Optimistic
  3. Favors
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11
Q

Physical Attractiveness

A
  • Can be manipulated –> Make up, working out, etc.

- Can only go so far

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12
Q

Familiarity

A
  • Making yourself seen and familiar when there is a decision to be made
  • Think of hearing a song for the first time and not really liking it, but the more and more you hear it, it grows on you
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13
Q

Internalization involves

A

Long-term change

- you will fail most of the time

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14
Q

Internalization Characteristics

A
  • Target accepts the behavior/attitude as being the best or most appropriate
  • It’s about making a choice
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15
Q

Social Judgment Theory

A

Evaluating messages based on our existing beliefs and attitudes about the topic
- EX. 3 buckets of water – Your experience with the message is different depending on the starting point

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16
Q

Latitude of Acceptance

A

The viewpoints you find tolerable

17
Q

Anchor Point

A
  • Lies within LofA

- The single most point where you find it MOST acceptable

18
Q

Latitude of Noncommitment

A

Viewpoints you see as neutral

19
Q

Latitude of Rejection

A

The viewpoints of rejection

20
Q

Because my advocated position lies within your LATITUDE OF ACCEPTANCE, you perceive my position to be CLOSER to your ANCHOR POINT than it actually is

A

Assimilation Effect

21
Q

Because my advocated position lies within your LATITUDE OF REJECTION, you perceive my position to be FURTHER away from your ANCHOR POINT than it actually is

A

Contrast Effect

22
Q

SJT Two Step Process

A
  1. Judge how close/far a message is from our own AP

2. Shift or not shift our AP in response to the message

23
Q

Ego-Involvement

A

The degree to which you perceive that the issues touches on your self-concept or core values

24
Q

High Ego-Involvement

A

Tend to live on extremes

  • BIG red (LofR)
  • Very little green (LofA)
  • No Yellow (LofNon)
25
Q

Low Ego-Involvement

A
  • Has some yellow
  • some red
  • Some Green
26
Q

How do you persuade ego-involved people?

A
  • Have credible sources

- Use strong arguments

27
Q

Boomerang Effect

A

Not only rejects your position, but moves further away from from your position as well