Lecture 11 Flashcards

1
Q

What s strategic management

A

Strategic Management refers to the process of setting objectives, analysing both internal and external environment

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2
Q

What does strategic management involve planning

A

It involves planning, organizing, leading, and controlling resources in a way that aligns with a firm’s mission, vision, and strategic goals

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3
Q

What is strategic planning

A

Defining an organization’s long-term goals and deciding on the actions required to achieve them

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4
Q

What is environmental analysis

A

Evaluating external factors as well as internal factors

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5
Q

What is strategy formulation

A

Developing specific strategies to achieve objectives, including corporate, business, and functional strategies

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6
Q

What s strategy implementation

A

Translating strategies into actions through resource allocation, policy creation, and establishing structures and systems

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7
Q

What s strategy evaluation and control

A

Monitoring progress and making adjustments to strategies as needed

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8
Q

How does strategic management help create a competitive advantage

A

How Strategic Management Helps Create a Competitive Advantage:
- Enhances Focus
- Identifies Opportunities and Risks
- Improves Decision-Making
- Develops Core Competencies
- Drives Innovation and Adaptation
- Facilitates Competitive Positioning

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9
Q

How does strategic management enhance focuses

A

Enhances Focus: By setting clear objectives, strategic management helps organizations focus on core competencies and align resources efficiently

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10
Q

How can strategic management help identify opportunities and risks

A

strategic management helps firms anticipate market changes and adapt strategies to leverage opportunities while mitigating risks

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11
Q

How can strategic management improve decision making

A

strategic management supports more informed, long-term decisions

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12
Q

How can strategic management develop core competencies

A

Strategic management focuses on developing unique capabilities that competitors cannot easily replicate

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13
Q

How does strategic management drive innovation and adaptation

A

strategic management allows firms to respond to changing market demands and evolving industry trends

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14
Q

How does strategic management facilitate competitive positioning

A

Through well-crafted strategies, firms can position themselves uniquely in the market

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15
Q

What is the balance scorecard

A

The Balanced Scorecard (BSC) is a strategic performance management tool that provides a framework for organizations to translate their vision and strategy into actionable objectives and measures

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16
Q

What does the balance scorecard align

A

It aligns business activities with an organization’s vision and strategy

17
Q

What perspectives does the balance scorecard typically include

A

The Balanced Scorecard typically includes four key perspectives:
- Financial Perspective
- Customer Perspective
- Internal Process Perspective
- Learning and Growth Perspective

18
Q

What does the financial perspective of the balance scorecard focus on

A

Focuses on traditional financial metrics such as revenue, profitability, and shareholder value

19
Q

What does financial perspective evaluate

A

This perspective evaluates how well the organization is achieving its financial goals

20
Q

What does customer perspective assess

A

Assesses how well the organization is meeting customer needs and expectations

21
Q

What are some metrics for the customer perspective

A

Metrics in this area include customer satisfaction, market share, and customer retention

22
Q

What does the customer perspective help ensure

A

This perspective helps ensure that strategies enhance customer loyalty and market competitiveness

23
Q

What does the internal process perspective focus on

A

Focuses on the internal processes and operations required to deliver value to customers and shareholders

24
Q

What does the internal process perspective help identify

A

It helps identify areas for improvement in business processes

25
What does learning and growth perspective examine
Examines the organization's ability to innovate, improve, and grow
26
What does learning and growth perspective include
It includes metrics such as employee training, knowledge management, and technological improvements
27
What does learning and growth perspective highlight
This perspective highlights how human capital, infrastructure, and organizational culture contribute to long-term success
28
What does the balance scorecard aligning with business strategies ensure
ensures that day-to-day operations contribute to achieving long-term objectives
29
What type of view does the balance scorecard provide of an organisations performance
BSC provides a more comprehensive view of an organization's performance by incorporating non-financial aspects
30
How does the balance scorecard improve communication
It facilitates better communication between departments by translating strategic goals into clear, actionable metrics
31
What type of culture does the balance scorecard promote
BSC promotes a culture of continuous improvement and innovation
32
How does the balance scorecard drive accountability
they are measured against relevant performance metrics tailored to their roles