Lecture 06 - Recitation Flashcards
Case Study: Xerox, TESCO, Swatch, Roche
Congruence Model
(Xerox - documentation)
In the early 1990s, the organizational structure resembled that of the Soviet Union, with a pyramid-like hierarchy.
However, the new CEO embarked on a mission to envision strategies for restructuring the business.
- Problems (2)
- Solutions (2)
Problems
- Bureaucracy complexity hindering managers from making key decisions.
- Excessive internal focus
at the expense of customer demand.
Solutions
Comprehensive transformation touching all aspects: work, structure, culture, and personnel. Dual-focused approach targeting
-
social
(individual & cultural) -
structural
(strategy & work performance) enhancements.
PEST(LE) analysis:
TESCO - supermarket chain (8)
Political:
Governments encourage domestic job creation in retail.
Economic:
Declining disposable income shifts focus to value brands.
Social:
UK consumers favor bulk & one-stop shopping, increasing non-food item sales.
Technological:
Online shopping with home delivery and self-checkout.
Legal:
FRC proposes a Code of Practice banning certain practices, like price changes without notice.
SWOT Analysis
(Amazon GO)
(4)
Roche - largest pharmaceutical Company
- Strategic goals
(vision, mission, objective) - Stakeholder
(4)
Strategic goals
- Vision β Improve and save lives.
- Mission β Doing now what patients need next.
- Strategic objectives β Continuous growth, being a trustworthy partner.
Stakeholder
Published their key stakeholders (next to their shareholders)
- Patients, caregivers, and patient organizations
- Healthcare professionals
- scientific community
- etc
Business-Level Strategie
Swatch Group
- Problems (3)
- Solutions (3)
Problems:
1970s decline, mainly due to β¦
- quartz watch invention,
- Swiss companiesβ self-satisfaction,
- Chinese competition.
Solutions:
- Shared production bases
for cost efficiencies. - Utilized (Nutzung)
Swiss watch tradition
for affordable, stylish products. - Diversified into β¦
Affordable vs. Expensive
Sports vs. Refined categories.
What can cause a strategy to fail? X
β Missing congruence and culture
What are the three independent entities of the company (Bluesky holdings)? (3x2) X
What is the structure?
β Greenfields:
General contracting - design, development, and construction
(divisional)
β Redtail:
Maintenance and internal project
(regional)
β Yellowfin:
Servicing both previous companies
(Hybrid: Divisional and regional)
How is blue sky holdings structured (rough)? (6) X
β PME = Project Management and Engineering
β GC = General Contracting
β DA = Design Authority
β CLSP = Strategic Purchasing
β CLTS = Transport Services
β CLSCM = Supply Chain Management
What is the strategy and the steps of Greenfields Engineering and construction (roughly)? (2) X
β Strategy:
β Growth and cost leadership
β Expansion to achieve market dominance
β Steps: Developed external market of suppliers
What is the strategy and the steps of Redtail Maintenance and Plant Ltd (roughly)? (2) X
β Strategy:
β Niche Specialisation
β Do nothing (muddling through)
β Steps taken: Reliance on specialized expertise
What is the strategy and the steps of Yellowtail Construction Logistics Ltd (roughly)? (2) X
β Strategy:
β Growth, Differentiation and Cost-Leadership
β Forward integration (e.g., Warehousing)
β Steps taken: Defined transformation project: Pay-per-use of items
Key Differences in Financial Metrics (3x2)
- Operating Income
(Operating Profit) - Net Profit
(Net Income) - EBITDA
(Earnings Before Interest, Taxes, Depreciation, and Amortization)
Inclusion of Interest and Taxes:
- Operating Income excludes.
- Net Profit includes.
- EBITDA excludes.
Treatment of Depreciation and Amortization:
- Operating Income may or may not include.
- Net Profit includes.
- EBITDA excludes.