Lecture 06 - Recitation Flashcards

Case Study: Xerox, TESCO, Swatch, Roche

1
Q

Congruence Model
(Xerox - documentation)

In the early 1990s, the organizational structure resembled that of the Soviet Union, with a pyramid-like hierarchy.

However, the new CEO embarked on a mission to envision strategies for restructuring the business.

  • Problems (2)
  • Solutions (2)
A

Problems

  • Bureaucracy complexity hindering managers from making key decisions.
  • Excessive internal focus
    at the expense of customer demand.

Solutions
Comprehensive transformation touching all aspects: work, structure, culture, and personnel. Dual-focused approach targeting

  • social
    (individual & cultural)
  • structural
    (strategy & work performance) enhancements.
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2
Q

PEST(LE) analysis:
TESCO - supermarket chain (8)

A

Political:
Governments encourage domestic job creation in retail.

Economic:
Declining disposable income shifts focus to value brands.

Social:
UK consumers favor bulk & one-stop shopping, increasing non-food item sales.

Technological:
Online shopping with home delivery and self-checkout.

Legal:
FRC proposes a Code of Practice banning certain practices, like price changes without notice.

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3
Q

SWOT Analysis
(Amazon GO)

(4)

A
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4
Q

Roche - largest pharmaceutical Company

  • Strategic goals
    (vision, mission, objective)
  • Stakeholder

(4)

A

Strategic goals

  • Vision β†’ Improve and save lives.
  • Mission β†’ Doing now what patients need next.
  • Strategic objectives β†’ Continuous growth, being a trustworthy partner.

Stakeholder
Published their key stakeholders (next to their shareholders)

  • Patients, caregivers, and patient organizations
  • Healthcare professionals
  • scientific community
  • etc
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5
Q

Business-Level Strategie
Swatch Group

  • Problems (3)
  • Solutions (3)
A

Problems:
1970s decline, mainly due to …

  • quartz watch invention,
  • Swiss companies’ self-satisfaction,
  • Chinese competition.

Solutions:

  • Shared production bases
    for cost efficiencies.
  • Utilized (Nutzung)
    Swiss watch tradition
    for affordable, stylish products.
  • Diversified into …
    Affordable vs. Expensive
    Sports vs. Refined categories.
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6
Q

What can cause a strategy to fail? X

A

● Missing congruence and culture

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7
Q

What are the three independent entities of the company (Bluesky holdings)? (3x2) X
What is the structure?

A

● Greenfields:
General contracting - design, development, and construction
(divisional)
● Redtail:
Maintenance and internal project
(regional)
● Yellowfin:
Servicing both previous companies
(Hybrid: Divisional and regional)

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8
Q

How is blue sky holdings structured (rough)? (6) X

A

● PME = Project Management and Engineering
● GC = General Contracting
● DA = Design Authority

● CLSP = Strategic Purchasing
● CLTS = Transport Services
● CLSCM = Supply Chain Management

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9
Q

What is the strategy and the steps of Greenfields Engineering and construction (roughly)? (2) X

A

● Strategy:
β—‹ Growth and cost leadership
β—‹ Expansion to achieve market dominance

● Steps: Developed external market of suppliers

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10
Q

What is the strategy and the steps of Redtail Maintenance and Plant Ltd (roughly)? (2) X

A

● Strategy:
β—‹ Niche Specialisation
β—‹ Do nothing (muddling through)

● Steps taken: Reliance on specialized expertise

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11
Q

What is the strategy and the steps of Yellowtail Construction Logistics Ltd (roughly)? (2) X

A

● Strategy:
β—‹ Growth, Differentiation and Cost-Leadership
β—‹ Forward integration (e.g., Warehousing)

● Steps taken: Defined transformation project: Pay-per-use of items

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12
Q

Key Differences in Financial Metrics (3x2)

  • Operating Income
    (Operating Profit)
  • Net Profit
    (Net Income)
  • EBITDA
    (Earnings Before Interest, Taxes, Depreciation, and Amortization)
A

Inclusion of Interest and Taxes:

  • Operating Income excludes.
  • Net Profit includes.
  • EBITDA excludes.

Treatment of Depreciation and Amortization:

  • Operating Income may or may not include.
  • Net Profit includes.
  • EBITDA excludes.
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