leadership Flashcards
1
Q
uses in crisis or emergency
A
autocratic
2
Q
stable ward
A
democratic
3
Q
expert staff
A
laissez faire
4
Q
vital to success or the organization, provides direction and is a learned behavior
A
leader
5
Q
ability to make the people follow
A
influence
6
Q
ability to influence people despite their resistance
A
power
7
Q
derived from politics and hierarchy (ranking), the higher the position the higher the position
A
positional power
8
Q
derived from charisma and unique SKA. the unique SKA the more powerful
A
Personal power
9
Q
person has a position
A
legitimate power or also called authoritative power
10
Q
has a 5 years experience, person has a unique SKA and personal power
A
expert also called a mentor
11
Q
(+) reinforcement, person has ability to fulfill people wishes
A
reward power
12
Q
what type of reward does the nurse accepted
A
salary SD15
13
Q
person source out power from fear, strict, altruistic, common use of disciplining
A
coercive power
14
Q
power via associating with someone powerful, power obtained by showing a good example
A
referent
15
Q
why nurses need to study about leadership?*
A
DESTINY
16
Q
“LEADERS ARE BORN NOT MADE”
A
GREAT MAN THEORY BY ARISTOTLE- obsolete theory
17
Q
“LEADERS SHOULD POSSESS A SPECIFIC SET OF CHARACTERISTICS”
A
TRAIT THEORY -obsolete beliefe
18
Q
“LEADERS SHOULD FULFILL PEOPLES NEEDS”
A
TRANSACTIONAL THEORY
19
Q
“LEADERS SHOULD BE AGENTS OF CHANGE”
A
TRANSFORMATIONAL THEORY
20
Q
Made the Managerial Grid that focus in people and output
A
Black & Mouton
21
Q
increased peoples focus and decreased output
A
country club
22
Q
increased both people and output
A
team approach
23
Q
decreased both people and output
A
impoverished
24
Q
decreased people and increased output
A
produce or perish
25
what are the 3 leadership style of Kurt Lewins
Autocratic, Democratic, laissezfaire
26
Dictatorial, authoritative, decides all by himself, responsible alone, decreased of staff, increased of level of leader control, increased output
Autocratic
27
Participative, collaborative, consultative, decides with others, responsible with the group, medium freedom, medium control, increased quality
democratic
28
permissive, ultraliberal, "let others do", let others decide, others become responsible or no one at all, increased freedom of staff, decreased leader control
Laissez faire
29
member of the group are well directed an cooperative with each other
cohesive
30
power can emanate from position or personality, may or may not have a position, focus on peoples welfare, inspirational (more popular), thinks outside the box, eyes on the horizon
leader
31
power emanates from positional source only, requires a position/tittle, focused on the output, aspirational (more successful), thinks within the box(planner) eyes on the box
manager
32
getting the cooperation, of a group of people to achieve a common goal, solidarity, and unity
management
33
who made the 14 principle of management?
Henry Fayol
34
right to command and has a direction
authority
35
putting others needs above one's own, altruism, selflessness, has a common goal and a follower
subordinate
36
team spirit, camaraderie /pride in belonging to ones group, good relationship of the people, solidarity*
Esprit de corps
37
putting task in proper sequence
order/ pattern
38
self motivation
initiative
39
self control, follows rules and set boundaries
discipline
40
absence of treat to the employment, against turnover-elimination of staff (understaffing)
stability of tenure
41
one common goal
unity of direction
42
one common authority or instruction*
unity of command
43
source of motivation
remuneration/ salary
44
fair and equal treatment, principle of justice, fights against nepotism
equity
45
distribution of authority, top of decision making
centralization and decentralization
46
chain of command, pass through certain people before the head
scalar chain
47
delegation "no man is an island"
division of labor
48
brain of the management, goal setting*
planning
49
group of people, backbone of the management
organizing
50
delegation of the task, heart of the organizing
direct
51
standard, conscience of management
control
52
driving force or management; motivation of the management; deciding in advance (what, who, how)
planning
53
do something ahead of time before there is something to be happened
proactive
54
the 14 principle of management of henry fayol
1. authority
2. subordinates
3. espirit de corps
4.order
5. initiative
6. discipline
7. stability of tenure
8. unity of direction
9. unity of command
10. remuneration
11. equity
12. centralization/ decentralization
13. scalar chain
14. division of labor
55
5 characteristics of a good plan
1. proactive
2. dynamic/flexible
3. foresight/ prediction
4. decreasing the element of change
5. success yielding
56
provide direction to the organization, top level management, long-term, planning of hierarchy
strategic planning
57
to guide daily activities, lower level management, short term/ annual, inventory/ keeping on track, rotation of duty, audit
operational planning
58
in SWOT technique what is the positive internal
strength
59
in SWOT technique what is the negative internal
weakness
60
in SWOT technique what is the positive external
opportunity
61
in SWOT technique what is the negative external
threat
62
it is promote the strength, prevent the weakness, grab the opportunity and eliminate the threat
establish priorities for the organization
63
formulation of statements that will provide direction of the organization
perform the planning hierarchy
64
the reason why org exist
mission
65
the future status of the org
vission
66
beliefs basis of decision making
philosophy/ core values
67
statement of action basis mission
goals
68
basis of goals in specific of action (SMART)
objective
69
application of objectives
policies
70
application of policies
rules and regulation
71
Best way to distribute the plan to the lower level of the hierarchy
memorandom
72
best way to evaluate understanding of the plan
open forum
73
proper allocation of resources, promotes equity*
budgeting also known as fiscal planning/ financial planning
74
investment of MAJOR and LONGTERM INVESTMENT
Capital Budgeting
75
Salary wages and benefits
Personel budget or manpower
76
daily usage of budget
operational budget
77
BQ among the 3 components of budgeting what is the labor intensive unit
personel budget/ manpower
78
is a type of budgeting style of increasing, progressive form of budgeting style based on inflation rate
incremental budgeting
79
is a type of budgeting style to justify allocations/ start 0
zero based budgeting
80
type of budgeting style to self destruct upon reaching its limits
sunset budgeting
81
it is one of the priority of budgeting to ensure cost efficiency adequacy of in and out resouces
budget monitoring
82
in revenue and out expenses
cash flow monitoring
83
listing and checking all supplies
supplies inventory
84
BQ* what is pilfering?
stealing item from central supplies
85
refunding personal expenditure and nee to present and official reciept
reimbursement system
86
forming of a group of people with a common goal to provide in carrying out the plan
organizing
87
what type of organizing in people have positions and tittles, (+) chart, communicates via chain of command, people have a common goal
formal type
88
what type of organizing in people do not have positions or tittles (-)chart, communicates via grapevine, people like each other
informal type
89
type of organization structure that has a more levels, longer chain of command, lesser delegation, better supervision, centralize
tall/ pyramidal structure
90
type of organizational structure that has less levels, shorter coc, wide soc, better delegation, lesser supervision, decentralized
flat/ horizontal structure
91
there is a vertical and horizontal lines of authority
matrix structure
92
type of relationships that is part of the operation, more permanent , command relationship with SOLID LINES
Formal relationship
93
specific extra functions, more temporary, coordinating/ consulting relationships uses BROKEN LINES
Informal Relationships
94
what does organizational chart contains *
structure, division of labor, chain of command, span of control
95
looking for competent people to fill in the job vacancies
staffing
96
looking for the best practice. once found, manager emulates its best characteristics
Bench marking
97
legal basis for a regular employment
regulatory requirement RA5901
98
based on acuity amount of nursing workload
patient classification system
99
px are stable, capable ADLs and for novice care
level 1 px minimal care
100
stable px with special treatment
level 2px moderate care
101
bedridden has possibility to be stable, cannot ambulate
level 3 px total care
102
unstable px, q15 v/s for expert employee
level 4 px, intensive care
103
it is the no of personel needed, standard formula duties
staff support am45% pm37% night18%
104
ratio of professional (RN) to non professional (NA)
skill mix
105
steps in staffing
1. determine no. and type of personnel needed
2. recruit personnel / advertise
-board of mouth referral, apply cv with A4 size, cover letter address to HR
3. interview the applicant.
wear= business attire/ corporate attire
4. orient the personnel
5. give the job offer
probationary period= 6 months
106
it is the heart of the management, steps taken by the manager to ensure that the task are carried out to achieve the common goal
Directing
107
the 4 C's in directing
clear, concise, consistent, complete
108
well understood
clear
109
short, lesser words, simple
concise
110
repeated work and repeated correct and reliable
consistent
111
had the all necessary details
complete
112
elements in Directing*
communication, delegation, supervision
113
process of conveying a message from one person to another (two way), it is inevitable in an org. Basic nursing competency
communication
114
uses words, oral and written action
verbal
115
uses actions/ kinesics (body action)
nonverbal
116
characteristics of speech such as tone, pitch and loudness
paraverbal
117
what are the element of process communication
sender-message-medium channel(channel)-receiver (decoder)- feedback
118
types of organizational communication?
vertical, horizontal,downward
119
type of communication between different levels (upward or inward process) or (subordinate to supervisor)
vertical
120
the sender is from subordinate to supervisor
upward vertical communication
121
sender is from supervisor to the subordinates
downward vertical communication
122
type of communication has the same levels, peers and grapevine
horizontal
123
type of communication between 2 members of different organization
diagonal
124
the act of assigning someone a portion of the work to be done with corresponding authority, responsibility and accountability
delegation
125
the right to command
authority
126
completion of task (before)
responsibility
127
concern about the consequence of the task (after) accountability
accountability
128
what are the 3 common mistake in delegation
over delegation, under delegation, inappropriate delegation
129
type of delegation that result to burn out physically, mentally and emotionally
over delegation
130
type of delegation that has too less result/ redundancy, incompetent, earning money from the company but doesn't have done something
under delegation
131
type of delegation that given a wrong task to the wrong person, malpractice
inappropriate delegation
132
what are the 5 rights of delegation?
right task, right person, right direction, right circumstances, right supervision
133
what are the things that you cannot delegate to the nursing aid
nursing process, admission and discharge, health education, medication admin, unstable clients, high risk patients, formal documentation
134
it is the ORIGINAL MODAITY OF CARE, used by _____ during ______. and it is also called the "____ _______ ______ " usually 1RN to 1 patient
case method by Florence Nightingale during crimean war. and also called the "TOTAL PATIENT CARE"
135
What are the advantage and disadvantage of case method modalities of care
advantage
136
also known as "TASK BASED NURSING" popularized during world war II, led to establish of LPN's and LVN's in the USA. one nurse gets to perform one particular task for all patients in one specific shift. example "Medication nurse"
Functional method
137
what are the advantage and disadvantages of "functional method"
advantage- skills development
disadvantage- highly fragmented patient care
138
also known as "PARTNERS IN CARE" RN's provide holistic care to the patient, one of the members is assigned as a "TEAM LEADER" who also get to provide care. bring back RN's to the patients bedside since clinical activities of the nurse will be carried out by wards clerks secretaries
team method
139
what are the advantage and disadvantage of team method
advantage- to promote collaboration among RNs, great interpersonal leaning
disadvantage- requires a great number of staff
140
also known as "AUTONOMOUS NURSING", enjoy so much autonomy and authority over the planning of care for a patient or a certain group of patients. Most CONSISTENT MODILITY OF CARE since only ONE PLAN of care is followed. Ex. NCP based on 24 hrs provision either the physician or charge nurse
Primary method
141
Most EFFICIENT AND MOST MODERN MODALITY OF CARE also known as "EPISODE BASED" care, px are given care based on the predicted specific episodes of the DSE or medical condition. Evidence based care since the case manager makes use of clinical pathways Ex. IMCI
Case management
142
imposing the rules to prevent mistakes in and raise the level of quality of the performance task. The Priority is to STABLISH STANDARDS
Controlling
143
used for comparison of systems of operation, personnel, profile and physical arrangements
Structure
144
used for comparison procedure and methods of care
process
145
used for comparison of results of care (satisfaction survey)
outcome
146
steps in controlling
1. establish standards
2. measure actual performance of the task
3. compare measurement of performance with the standard
4. identify corresponding action
147
praises and recognize staff
above with the standard
148
train and enroll staff in the staff development measures
below standard
149
what type of education that focus on skills development, "INCIDENTIAL AND UNPLANNED" usually based on the results of the controlling function, shouldered by the facility
In-service education
150
type of education focus on CARRER DEVELOPMENT "PLANNED & ARRANGED" usually happens when the staff aims for a higher position. Responsibility of the staff himself/ herself
Continuing Education
151
3 types of operative/ surgical procedure
1. feedforward
2. concurrent
3. feedback
152
PREOPERATIVE CHECKLIST used to variety all prerequisites prior to the px being operated (consent, clearances, allergies)
feedforward
153
INTRAOPERATIVE SPONGE AND INSTRUMENT COUNT, prevents inadvertent leftover articles inside patients body
concurrent
154
POSTOPERATIVE ASSESSMENT, checks possible complication
Feedback
