Leadership

Question 1

______ is inherent

Answer 1

leadership

Question 2

a learned _____

Answer 2

skill

Question 3

______ principles to circumstances

Answer 3

adapting

Question 4

a process that focuses on making _______

Answer 4

organizational changes

Question 5

True or False: leaders control people

Answer 5

False

Question 6

a _______ that individuals can use to
develop into a leader

Answer 6

blend of characteristics or talents

Question 7

attracting the ________ to reach for common goals

Answer 7

voluntary commitment of followers

Question 8

Leaders must be role _______ within the organization because employees will model the role they exhibit.

Answer 8

models

Question 9

They also are _____ by teaching other employees on the workings of the organizations and guiding
their employee development.

Answer 9

mentors

Question 10

Leaders _______ employees to be responsible for their performance within the organization.
Responsible employees assist leaders in helping the organization grow and succeed.

Answer 10

motivate

Question 11

The leader must ____ the operations of the organization on a daily basis to ensure that the
organization remains efficient and effective.

Answer 11

monitor

Question 12

_____ refers to the fact that as individuals are given

greater responsibility for and control of their own work,

they are more likely to work toward improving the organization.

Answer 12

Multiplying success

Question 13

other characteristics of leaders

Answer 13

empowering,

guiding, and

coaching your employees

while delegating responsibility

Question 14

important characteristics for leading an organization. indicates

Answer 14

collaboration between leadership and employees,

shared purpose,

respect,

enhanced learning environment also are important to the success of
organizations.

Question 15

_____ about leadership is that it is innate or, in other words, something with which you are born.

Answer 15

myths

Question 16

Four levels of leadership based on the concept that leadership is a _____

Answer 16

learned behavior.

Question 17

Four levels of leaders

Answer 17

the leading leader,

the learned leader,

the latent leader, and

The limited leader.

Question 18

do not
think that leadership is their job, and they resist leadership development

(unconscious incompetence).

Answer 18

Stage 1

Question 19

refers to individuals being consciously incompetent or who have
the desire to grow and improve but may not realize

it until they lose their job.

Answer 19

Stage 2

Question 20

is conscious competence, where individuals are competent but are
not seen as strong leaders. They need the opportunity to practice skills and
continue learning.

Answer 20

Stage 3

Question 21

refers to unconscious competence and is the ultimate

stage of leadership.

Answer 21

Stage 4

Question 22

tools help individuals increase self-awareness,

recognize interpersonal communication skills,

and identify thinking skills.

Answer 22

LEADERSHIP EVALUATIVE TOOLS

Question 23

MBTI Personality inventory was developed in the 1940s by
________

Answer 23

Isabel Myers and Katherine Briggs.

Question 24

MBTI was based on _______ of
psychological types introduced in 1920.

Answer 24

Carl Jung’s theory

Question 25

Jung’s theory indicates that random behavior variation is due to differences in the way individuals prefer to use their ______

Answer 25

perception and judgment.

Question 26

The instrument identifies an individual’s preference for the four dichotomies specified in Jung’s theory.

Answer 26

Myers-Briggs Type Indicator (MBTI)

Question 27

Carl Jung's theory: These are favorite world (i.e., ____), information (i.e., sensing or intuition), decisions (i.e., thinking or feeling), and structure (i.e., judging or perceiving).

Answer 27

extroversion or introversion

Question 28

Carl Jung's theory: These are favorite world (i.e., extroversion or introversion), information (i.e., _________), decisions (i.e., thinking or feeling), and structure (i.e., judging or perceiving).

Answer 28

sensing or intuition

Question 29

Carl Jung's theory: These are favorite world (i.e., extroversion or introversion), information (i.e., sensing or intuition), decisions (i.e., ______), and structure (i.e., judging or perceiving).

Answer 29

thinking or feeling

Question 30

Carl Jung's theory: These are favorite world (i.e., extroversion or introversion), information (i.e., sensing or intuition), decisions (i.e., thinking or feeling), and structure (i.e., ______).

Answer 30

judging or perceiving

Question 31

Your answers to questions comprising the inventory are used to place you into one of ____ personality types.

Answer 31

16

Question 32

It is assumed that none of the personality types is ______ to others.

Answer 32

“better” or “superior”

Question 33

Is based on relationship awareness theory.

Answer 33

The Strength Deployment Inventory (SDI)

Question 34

implies that individual relationships can be improved and/or transformed by a better understanding not only of themselves but also of others through the creation of shared meanings

Answer 34

relationship awareness theory.

Question 35

The SDI differs from other instruments assessing an individual’s behavior in that an individual’s _______ value system is also assessed.

Answer 35

motivation

Question 36

_______ are assessed when things are going well for an individual, as well as when the person faces conflict.

Answer 36

values

Question 37

The questions are ____ to measure behaviors and the motivations and values that underlie those behaviors.

Answer 37

self-scored and worded

Question 38

Some applications of the SDI are

Answer 38

conflict management enhanced awareness of self and others development of communication and negotiation skills team building leadership development

Question 39

is the most commonly used tool in business today to assess critical thinking skills.

Answer 39

The Watson-Glaser Critical Thinking Appraisal (WGCTA)

Question 40

It assesses inference, recognition of assumptions, deduction, interpretation, and evaluation of arguments skills

Answer 40

The Watson-Glaser Critical Thinking Appraisal (WGCTA)

Question 41

has been used extensively in business settings to determine hiring, promotion, and development of individuals for succession planning of a company.

Answer 41

WGCTA

Question 42

It is believed that ______ with good critical thinking skills use sound decision making

Answer 42

high-potential performers

Question 43

was developed to assess an individual’s preferred mode of five conflict-handling styles.

Answer 43

The Thomas Kilmann Conflict Mode Instrument (TKI)

Question 44

five conflict-handling styles.

Answer 44

avoiding accommodating, competing compromising collaborating.

Question 45

The TKI instrument consists of _____ items.

Answer 45

30

Question 46

Individuals are forced to choose between ___ possible statements that describe their most likely behavior in a given situation.

Answer 46

two

Question 47

___ then are transferred to a scoring sheet, and scores are totaled for each of the five modes of conflict resolution.

Answer 47

Responses

Question 48

_____ allows individuals to determine their primary mode of conflict resolution and to identify situations when other modes of conflict resolution might be more effective.

Answer 48

Feedback

Question 49

This is important in an organizational setting because leaders may be faced with a variety of conflicts that need to be resolved by different techniques.

Answer 49

The Thomas Kilmann Conflict Mode Instrument (TKI)

Question 50

To identify the strengths that an individual possesses.

Answer 50

The Strengths Finder Profile

Question 51

The ____ actually measures an individual’s themes of talents.

Answer 51

profile

Question 52

Since _____ are a result of talents, knowledge, and skills, a profile of various themes of talents can be developed for an individual

Answer 52

strengths

Question 53

The profile consists of a pair of statements.

Answer 53

The StrengthsFinder Profile

Question 54

The ______ lists your five most dominant patterns of behavior.

Answer 54

feedback

Question 55

your five most dominant patterns of behavior.

Answer 55

signature theme

Question 56

This is a performance appraisal tool focusing on leadership effectiveness, planning, and teamwork

Answer 56

360-Degree Feedback

Question 57

The system or process ultimately helps individuals to be more effective managers and/or leaders by better understanding their overall strengths and weaknesses.

Answer 57

360-Degree Feedback

Question 58

There is a self-evaluation and a peer evaluation. Employees (i.e., managers, peers, and staff ) provide their perceptions on a broad range of workplace competencies.

Answer 58

360-Degree feedback

Question 59

Participants use a rating scale to respond to the questions in addition to providing written comments.

Answer 59

360-Degree feedback

Question 60

was developed by the Gallup Organization (Gallup Organization, 1999; Coffman, 2002) to determine the level of employees’ engagement within the organization.

Answer 60

Q12

Question 61

The Q12 assesses 12 key dimensions that ______

Answer 61

describe a great workplace

Question 62

The report from the _____ instrument identifies how the leader’s management style influences the perception of team members and engagement of employees.

Answer 62

Q12

Question 63

This information is important to leaders within the organization because disengaged employees are often not productive, which eventually may lead to a decline in the success of the organization.

Answer 63

Q12

Question 64

True or false: Pharmacists and pharmacy students have unlimited opportunities to become leaders within their individual practice settings;

Answer 64

true

Question 65

such as implementing _______ or providing new pharmacy service in the hospital.

Answer 65

medication therapy management (MTM) services

Question 66

Other professional leadership opportunities include

Answer 66

being an officer in local, state, and/or national pharmacy organizations.

Question 67

_____ involve community organizations such as the Lion’s Club and Rotary Club, public health initiatives, and political involvement

Answer 67

Community leadership roles

Question 68

Students can be leaders _____

Answer 68

in their student pharmacy organizations

Question 69

Leadership in each of these areas is important to provide _______ of patients,

Answer 69

effective patient care, to enhance the quality of life

Question 70

Leadership in each of these areas is important to provide effective patient care, to enhance the quality of life of patients, to advance the profession of pharmacy, to make for a healthier community and for the ____

Answer 70

pharmacist’s own self-worth and actualization.