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Introduction to Pharmaceutical Management > Leadership > Flashcards

Leadership Flashcards

1
Q

______ is inherent

A

leadership

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2
Q

a learned _____

A

skill

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3
Q

______ principles to circumstances

A

adapting

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4
Q

a process that focuses on making _______

A

organizational changes

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5
Q

True or False: leaders control people

A

False

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6
Q

a _______ that individuals can use to
develop into a leader

A

blend of characteristics or talents

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7
Q

attracting the ________ to reach for common goals

A

voluntary commitment of followers

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8
Q

Leaders must be role _______ within the organization because employees will model the role they exhibit.

A

models

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9
Q

They also are _____ by teaching other employees on the workings of the organizations and guiding
their employee development.

A

mentors

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10
Q

Leaders _______ employees to be responsible for their performance within the organization.
Responsible employees assist leaders in helping the organization grow and succeed.

A

motivate

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11
Q

The leader must ____ the operations of the organization on a daily basis to ensure that the
organization remains efficient and effective.

A

monitor

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12
Q

_____ refers to the fact that as individuals are given

greater responsibility for and control of their own work,

they are more likely to work toward improving the organization.

A

Multiplying success

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13
Q

other characteristics of leaders

A

empowering,

guiding, and

coaching your employees

while delegating responsibility

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14
Q

important characteristics for leading an organization. indicates

A

collaboration between leadership and employees,

shared purpose,

respect,

enhanced learning environment also are important to the success of
organizations.

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15
Q

_____ about leadership is that it is innate or, in other words, something with which you are born.

A

myths

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16
Q

Four levels of leadership based on the concept that leadership is a _____

A

learned behavior.

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17
Q

Four levels of leaders

A

the leading leader,

the learned leader,

the latent leader, and

The limited leader.

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18
Q

do not
think that leadership is their job, and they resist leadership development

(unconscious incompetence).

A

Stage 1

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19
Q

refers to individuals being consciously incompetent or who have
the desire to grow and improve but may not realize

it until they lose their job.

A

Stage 2

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20
Q

is conscious competence, where individuals are competent but are
not seen as strong leaders. They need the opportunity to practice skills and
continue learning.

A

Stage 3

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21
Q

refers to unconscious competence and is the ultimate

stage of leadership.

A

Stage 4

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22
Q

tools help individuals increase self-awareness,

recognize interpersonal communication skills,

and identify thinking skills.

A

LEADERSHIP EVALUATIVE TOOLS

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23
Q

MBTI Personality inventory was developed in the 1940s by
________

A

Isabel Myers and Katherine Briggs.

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24
Q

MBTI was based on _______ of
psychological types introduced in 1920.

A

Carl Jung’s theory

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25
Q

Jung’s theory indicates that random behavior

variation is due to differences in the way individuals

prefer to use their ______

A

perception and judgment.

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26
Q

The instrument identifies an individual’s preference for the

four dichotomies specified in Jung’s theory.

A

Myers-Briggs Type Indicator (MBTI)

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27
Q

Carl Jung’s theory: These are favorite world (i.e., ____),
information (i.e., sensing or intuition), decisions (i.e.,

thinking or feeling), and structure (i.e., judging or perceiving).

A

extroversion or introversion

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28
Q

Carl Jung’s theory: These are favorite world (i.e., extroversion or introversion),
information (i.e., _________), decisions (i.e.,

thinking or feeling), and structure (i.e., judging or perceiving).

A

sensing or intuition

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29
Q

Carl Jung’s theory: These are favorite world (i.e., extroversion or introversion),
information (i.e., sensing or intuition), decisions (i.e.,

______), and structure (i.e., judging or perceiving).

A

thinking or feeling

30
Q

Carl Jung’s theory: These are favorite world (i.e., extroversion or introversion),
information (i.e., sensing or intuition), decisions (i.e.,

thinking or feeling), and structure (i.e., ______).

A

judging or perceiving

31
Q

Your answers to questions comprising the inventory

are used to place you into one of ____ personality

types.

A

16

32
Q

It is assumed that none of the personality types

is ______ to others.

A

“better” or “superior”

33
Q

Is based on relationship awareness theory.

A

The Strength Deployment Inventory (SDI)

34
Q

implies that individual relationships can be
improved and/or transformed by a better understanding
not only of themselves but also of others through the
creation of shared meanings

A

relationship awareness theory.

35
Q

The SDI differs from other instruments assessing an
individual’s behavior in that an individual’s _______
value system is also assessed.

A

motivation

36
Q

_______ are assessed when
things are going well for an individual, as well as when
the person faces conflict.

A

values

37
Q

The questions are ____ to measure behaviors and the motivations
and values that underlie those behaviors.

A

self-scored
and worded

38
Q

Some
applications of the SDI are

A

conflict management

enhanced awareness of self and others

development of communication and negotiation skills

team building

leadership development

39
Q

is the most commonly used tool in business

today to assess critical thinking skills.

A

The Watson-Glaser Critical Thinking Appraisal (WGCTA)

40
Q

It assesses inference, recognition of assumptions,
deduction, interpretation, and evaluation of
arguments skills

A

The Watson-Glaser Critical Thinking Appraisal (WGCTA)

41
Q

has been used extensively

in business settings to determine hiring, promotion,

and development of individuals for succession
planning of a company.

A

WGCTA

42
Q

It is believed that ______ with
good critical thinking skills use sound decision
making

A

high-potential performers

43
Q

was developed to assess an individual’s preferred

mode of five conflict-handling styles.

A

The Thomas Kilmann Conflict Mode Instrument

(TKI)

44
Q

five conflict-handling styles.

A

avoiding

accommodating,

competing

compromising

collaborating.

45
Q

The TKI instrument consists of _____ items.

A

30

46
Q

Individuals are forced to choose between ___ possible
statements that describe their most likely behavior in a
given situation.

A

two

47
Q

___ then are transferred to a scoring sheet, and
scores are totaled for each of the five modes of conflict
resolution.

A

Responses

48
Q

_____ allows individuals to determine their
primary mode of conflict resolution and to identify
situations when other modes of conflict resolution might
be more effective.

A

Feedback

49
Q

This is important in an organizational setting because

leaders may be faced with a variety of conflicts that

need to be resolved by different techniques.

A

The Thomas Kilmann Conflict Mode Instrument

(TKI)

50
Q

To identify the strengths that an individual possesses.

A

The Strengths Finder Profile

51
Q

The ____ actually measures an individual’s themes of

talents.

A

profile

52
Q

Since _____ are a result of talents, knowledge,

and skills, a profile of various themes of talents

can be developed for an individual

A

strengths

53
Q

The profile consists of a pair of statements.

A

The StrengthsFinder Profile

54
Q

The ______ lists your five most dominant patterns of
behavior.

A

feedback

55
Q

your five most dominant patterns of
behavior.

A

signature theme

56
Q

This is a performance appraisal tool focusing on leadership

effectiveness, planning, and teamwork

A

360-Degree Feedback

57
Q

The system or process ultimately helps individuals to be
more effective managers and/or leaders by better
understanding their overall strengths and weaknesses.

A

360-Degree Feedback

58
Q

There is a self-evaluation and a peer evaluation. Employees
(i.e., managers, peers, and staff ) provide their perceptions
on a broad range of workplace competencies.

A

360-Degree feedback

59
Q

Participants use a rating scale to respond to the questions in
addition to providing written comments.

A

360-Degree feedback

60
Q

was developed by the Gallup Organization

(Gallup Organization, 1999; Coffman, 2002) to determine

the level of employees’ engagement within

the organization.

A

Q12

61
Q

The Q12 assesses 12 key dimensions that ______

A

describe a great workplace

62
Q

The report from the _____ instrument identifies
how the leader’s management style influences the
perception of team members and engagement of
employees.

A

Q12

63
Q

This information is important to leaders within the

organization because disengaged employees are often

not productive, which eventually may lead to a decline

in the success of the organization.

A

Q12

64
Q

True or false: Pharmacists and pharmacy students have unlimited

opportunities to become leaders within their individual

practice settings;

A

true

65
Q

such as implementing _______ or
providing new pharmacy service in the hospital.

A

medication therapy
management (MTM) services

66
Q

Other professional leadership opportunities include

A

being an officer in local, state, and/or national
pharmacy organizations.

67
Q

_____ involve community

organizations such as the Lion’s Club and

Rotary Club, public health initiatives, and political
involvement

A

Community leadership roles

68
Q

Students can be leaders _____

A

in their student pharmacy organizations

69
Q

Leadership in each of these areas is important to provide
_______
of patients,

A

effective patient care, to enhance the quality of life

70
Q

Leadership in each of these areas is important to provide
effective patient care, to enhance the quality of life
of patients, to advance the profession of pharmacy,
to make for a healthier community and for the
____

A

pharmacist’s own self-worth and actualization.

Introduction to Pharmaceutical Management (17 decks)

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