LEADERS VERSUS MANAGEMENT Flashcards
It is doing the right thing
Leadership
It is doing things right
Management
It means the ability of an individual to influence motivate and enable others to contribute toward the effectiveness and success of the organizations of which they are members
Leadership
Management comprises
Directing and controlling
It comprises directing and controlling a group of one or more people or entities for the purpose of coordinating and harmonizing that group two words accomplishing a goal
Management
What is the purpose of management
Coordinating and harmonizing
Leaders are often called
Brilliant and mercurial with great charisma
They are loners and private people
Leaders
They are comfortable taking risk sometimes seemingly wild and crazy risks
Leaders
They have high levels of imagination
Leaders
They tend to be rational, under control problem solvers
Managers
Managers often focus on
Goals, structures, personnel, and availability of resources
Managers personalities lean towards
Persistence, strong will, analysis, and intelligence
Leaders are more people oriented while managers are
Task oriented
Managers are task oriented while leaders are
People oriented
Leaders are more focused on leading people while managers focus on
Managing work
Managers focus on managing work while leaders are more focused on
Leading people
Leaders outcomes are more of
Achievements
Managers outcomes are more of
Results
Leaders simply look at the problems and device no creative solutions
Approach to task
The simply look at the problems and device new creative solutions
Leaders
What do leaders use to excite motivate and focus others to solve problems and Excel
Charisma and commitment
They create strategies, policies and methods to create themes and ideas that combine to operate smoothly
Managers
Managers empower people by soliciting their
Views, values and principles
They believe that this combination of abuse values and principles reduces inherent risk and generate success
Managers
In terms of approaching to risk leaders are
Risk takers
In terms of approaching to risk managers are
Risk averse
The role of decision making of leaders are
Involved
The role of decision making of managers are
Facilitative
Styles of leaders
Transformational, consultative and participative
Styles of managers
Dictatorial, autocratic, transactional, consultative and democratic
Leaders are influential and charismatic while managers are formal authority and position-based
Power through
In power through leaders are
Influential and charismatic
In power through managers are
Formal authority and position based
In organization leaders have
Followers
In organization managers have
Subordinates
In organization leaders appeal to
Heart
In organization managers appeal to
Head
These are two different ways of organizing people
Managing and leading
It is setting a new direction or vision for a group that they follow
Leadership
It controls or directs people/resources in a group according to principles or values that have already been established
Management
The leader uses passion and stirs emotion, while managers uses
Formal and rational method
The manager uses a formal rational method while the leader uses
Passion and stirs emotions
People naturally in willingly follow leaders due to their
Charisma and personality traits
Manager is being obeyed due to the
Formal authority vested in him or her
As a result people tend to be more loyal towards
Leaders
Is one of the several facets of management
Leadership
Open the same people play where different hats at different points in time
Both leader and manager
Although not essential it certainly helps a manager if he or she is also a good leader
Role conflict
Conversely, leaders do well if they have some degree of
Management skills
They may not need a leader and may find leaders dominating
Self motivated groups
Demi find a natural leader emerge based on his or her specialized skills
Small teams
Management responsibilities
Managers must have a strong commitment to patient care
Managers must design systems that achieve comprehensive drug use control than appropriate drug therapy outcomes
A departmental organizational structure should recognize, empower, and encourage the growth of practitioners and practice leaders
The apartments culture must reward innovation, nurture human interaction, and result in a thoughtful, creative version
Key responsible areas of pharmacy managers
Safe and effective drug use control
People
Productivity
Fiscal resources
Compliance
Vigilance
They have mastery over their area of responsibility and ask the leader what else they can do to help achieve the overall organizational goals
Most skilled managers
A good manager understands the difference between what is important and what is urgent and knowing when to do which one first
Managing time
These are urgent and important
Crisis
Pressing problems
Deadline driven projects
These are not urgent but important
Prevention, PC activities
Relationship building
Recognizing new opportunities
Planning, recreation
These are urgent but not important
Interruptions, some calls
Some mail, some reports
Some meetings
Proximate, pressing matters
Popular activities
These are not urgent and not important
Trivia, busy work
Some mail
Some phone calls
Time wasters
Pleasant activities
Being dedicated to pharmacy practice and patient care, as well as being always professional, is more vital
Commitment
The manager sets the tone for the values and culture of the areas being managed
Your management style
Because of the complexity in diversity of pharmacy work the best management style is to manage by walking around rather than by staying in offices most of the time
Being in touch with your people
The most difficult skills for new managers are
Decision making and understanding organizational behavior and politics
Managers must make difficult decisions and acknowledge that_______is not always possible
Universal agreement
These can be perplexing as practically everyone is unique
Dealing with organizational politics and behavior
This is crucial for a rookie pharmacy manager because they’ve very certainly encountered comparable scenarios
Mentor
The relevance of connecting the pharmacy with other important departments and personal is critical to the sustainability of an organization in the advancement of a program
Alliance
Every pharmacy manager should include forming a______ with nursing and medical professionals
Strong alliance or cooperation
Knowing innovative, evidence-based services that improve pharmacy in patient care services helps pharmacy programs advance more quickly
Keeping up
Pharmacy managers who give compelling data and convincing arguments are the ones who get programs off the ground
Being persuasive
Managers must be
Organized
Use time wisely
Achieve efficient and quality results
Help achieve the vision of the leader
Every pharmacy business and every pharmacy employee needs pharmacy managers that are
Committed to patient care
Have good ethical behavior and interpersonal skills
Can develop strong alliances and collaborations
Stay up with the literature pharmacy and drug therapy
Justify new services are more staff when needed
These are the skills you have that do not relate to your specific job
Non-technical skills
Non-technical skills are also called as
Soft skills
These skills relate more to your personal qualities and habits than your technical abilities
Non-technical skills
These skills affect how you interact with others and how you complete your work
Non-technical skills
They may help you be more productive and foster a positive well-functioning work environment
Non-technical skills
Examples of non-technical skills
Communication
Cooperation
Adaptability
Organization
Collaboration
Creativity
Time management
Prioritization
Enthusiasm
Emotional intelligence
Allows you to share information effectively with others
Communication
Refers to your ability to work as a team
Cooperation
Reflects your ability to process handle and respond to changes
Adaptability
It helps you create and maintain an orderly workspace and develop processes that allow you to complete your work efficiently
Organization
Relate on how well you work with others on a project to achieve a shared goal
Collaboration
Helps you view challenges in new ways
Creativity
Reflects how you structure your work day and use your time
Time management
Reflects to how you will determine what your most important tasks are
Prioritization
The first year excitement about the specific job or your desired industry
Enthusiasm
Relates to your ability to understand your own emotions as well as how well you understand and respond to the emotions of others
Emotional intelligence
What is the full name of your professor in PMNL
Ms. Leila Lajara Rivera RPh
