Larry Jarrell busn 110, chapter 15

Question 1

the practice of recruiting, hiring, deploying and managing an organization’s employees

Answer 1

Human resource management

Question 2

Challenges of Human Resource management (2 things)

Answer 2

layoffs and outsourcing

Question 3

Older workers issues

Answer 3

once an employee turns about 60, they lose their grit, and they are not as important of an asset to the company anymore because they will not understand newer innovations. They lose their talent in their work field

Question 4

younger worker issues

Answer 4

they have no experience, and they are entitled for no reason, not loyal

Question 5

women worker issues

Answer 5

Discrimination on payment and promotion opportunities

Question 6

the examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time

Answer 6

define job analysis

Question 7

an explanation of the responsibilities for a specific position

Answer 7

define job description

Question 8

the specific qualifications necessary to hold a particular position

Answer 8

define job specifications

Question 9

the process of seeking employees who are currently within the the firm to fill open positions

Answer 9

define internal recruitment

Question 10

the process of seeking new employees from outside the firm

Answer 10

define external recruitment

Question 11

pros and cons of internal recruitment (4 things each)

Answer 11

pros: reduces hiring time, reduces onboarding time, lower cost to management, and encourages employee engagement and morale
cons: creates a culture of resentment, leaves gaps in the workforce, limits the pool of applicants, and promotes an inflexible work culture

Question 12

pros and cons of external recruitment ( 3 pros/5 cons)

Answer 12

pros: fresh ideas, new perspectives, and top talent might be available
cons: takes time for them to get used to the job, might require more training, notice period from previous employer, frustrating to internal candidates who wanted the job, and internal candidates might leave because they feel unseen and not appreciated

Question 13

Steps in the hiring process of employees (5 things)

Answer 13

application, interview, testing, references and background check, and job offers

Question 14

employees who only get part-time jobs; they do not expect full-time jobs

Answer 14

define contingent workers

Question 15

an interviewing approach that involves developing a list of questions beforehand and asking the same questions in the same order to each candidate

Answer 15

define structured interview

Question 16

list some interview questions (4 things)

Answer 16

• describe a time when you had to think “outside the box” to find a solution to a problem
• describe a situation that required you to do a number of things at the same time. How did you handle it? What was the outcome?
• if you realize that a coworker was cheating on his expense report, how would you handle the situation?
• what would you do if your boss asked you to complete a key project within an unreasonable time frame?

Question 17

Importance of training/development of workers (5 things)

Answer 17

• increased innovation in strategies and products
• increased ability to adopt new technologies
• increased efficiency and productivity
• increased employee motivation and lower employee turnover
• decreased liability

Question 18

the first step in the training and development process

Answer 18

define orientation

Question 19

learn as they go type of training, normally the new employee job-shadows an experienced employee

Answer 19

define on-the-job training

Question 20

employers use classroom training to teach the necessary skills that the new employee will need to know before they can work

Answer 20

define off-the-job training

Question 21

formal feedback process that requires managers to give their employees feedback on a one-to-one basis

Answer 21

define performance appraisal

Question 22

the combination of pay and benefits that employees receive on exchange for their work

Answer 22

define compensation

Question 23

Factors considered in compensation decisions (5 things)

Answer 23

• competition
• contribution
• ability to pay
• cost of living
• legislation

Question 24

the pay that employees receive in exchange for the number of hours or days that they work

Answer 24

define wages

Question 25

the pay that employees receive over a fixed period

Answer 25

define salaries

Question 26

non cash compensation (health insurance, vacation, childcare, etc.)

Answer 26

define benefits

Question 27

a set dollar amount that the employee must spend on company benefits

Answer 27

define cafeteria-style benefits

Question 28

a schooling option that allows the employees to choose their work times and days

Answer 28

define flextime

Question 29

Primary goal of most employment legislation is to:

Answer 29

to protect employees from unfair treatment by employees

Question 30

Main purpose of Title VII of the Civil Rights Act of 1964

Answer 30

prohibits hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, color, religion, sex, or national origin for employers with 15 or more workers

Question 31

policies meant to increase employment and educational opportunities for minority groups

Answer 31

define affirmative action

Question 32

workplace discrimination against a person based on gender

Answer 32

define sexual harassment