Larry Jarrell busn 110, chapter 15 Flashcards
the practice of recruiting, hiring, deploying and managing an organization’s employees
Human resource management
Challenges of Human Resource management (2 things)
layoffs and outsourcing
Older workers issues
once an employee turns about 60, they lose their grit, and they are not as important of an asset to the company anymore because they will not understand newer innovations. They lose their talent in their work field
younger worker issues
they have no experience, and they are entitled for no reason, not loyal
women worker issues
Discrimination on payment and promotion opportunities
the examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time
define job analysis
an explanation of the responsibilities for a specific position
define job description
the specific qualifications necessary to hold a particular position
define job specifications
the process of seeking employees who are currently within the the firm to fill open positions
define internal recruitment
the process of seeking new employees from outside the firm
define external recruitment
pros and cons of internal recruitment (4 things each)
pros: reduces hiring time, reduces onboarding time, lower cost to management, and encourages employee engagement and morale
cons: creates a culture of resentment, leaves gaps in the workforce, limits the pool of applicants, and promotes an inflexible work culture
pros and cons of external recruitment ( 3 pros/5 cons)
pros: fresh ideas, new perspectives, and top talent might be available
cons: takes time for them to get used to the job, might require more training, notice period from previous employer, frustrating to internal candidates who wanted the job, and internal candidates might leave because they feel unseen and not appreciated
Steps in the hiring process of employees (5 things)
application, interview, testing, references and background check, and job offers
employees who only get part-time jobs; they do not expect full-time jobs
define contingent workers
an interviewing approach that involves developing a list of questions beforehand and asking the same questions in the same order to each candidate
define structured interview
list some interview questions (4 things)
- describe a time when you had to think “outside the box” to find a solution to a problem
- describe a situation that required you to do a number of things at the same time. How did you handle it? What was the outcome?
- if you realize that a coworker was cheating on his expense report, how would you handle the situation?
- what would you do if your boss asked you to complete a key project within an unreasonable time frame?
Importance of training/development of workers (5 things)
- increased innovation in strategies and products
- increased ability to adopt new technologies
- increased efficiency and productivity
- increased employee motivation and lower employee turnover
- decreased liability
the first step in the training and development process
define orientation
learn as they go type of training, normally the new employee job-shadows an experienced employee
define on-the-job training
employers use classroom training to teach the necessary skills that the new employee will need to know before they can work
define off-the-job training
formal feedback process that requires managers to give their employees feedback on a one-to-one basis
define performance appraisal
the combination of pay and benefits that employees receive on exchange for their work
define compensation
Factors considered in compensation decisions (5 things)
- competition
- contribution
- ability to pay
- cost of living
- legislation
the pay that employees receive in exchange for the number of hours or days that they work
define wages
the pay that employees receive over a fixed period
define salaries
non cash compensation (health insurance, vacation, childcare, etc.)
define benefits
a set dollar amount that the employee must spend on company benefits
define cafeteria-style benefits
a schooling option that allows the employees to choose their work times and days
define flextime
Primary goal of most employment legislation is to:
to protect employees from unfair treatment by employees
Main purpose of Title VII of the Civil Rights Act of 1964
prohibits hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, color, religion, sex, or national origin for employers with 15 or more workers
policies meant to increase employment and educational opportunities for minority groups
define affirmative action
workplace discrimination against a person based on gender
define sexual harassment
