L10- Social And Developmental Psychology In Work And Organisations Flashcards
Explain what social psychology is
Study of how individuals and groups of individuals interact with and influence each-other.
Explain the psychological contract with the workplace
It is the psychological relationship between individuals and organisations.
Transactional =
-exchange work for pay, dont share norms and values of the organisation
Likely short lived
Relational=
- work is rewarding and share norms and values of the organisation
- likely long lasting
Define roles in work place
Group based categories of positive and activity. Lecturer, customer assistant
Define norms in the workplace
Attitudinal and behavioural prescriptions associated with these roles and categories. Lecturers care for the students
Define values within the workplace
Underlying principles that guide our behaviour (commitment to getting students to get a degree)
Define organisation
Social system which co-ordinates the roles, norms and values.
Explain role theory in social workplace terms. State the studies which link to this
If placed into a specific work role the individual will become that role.
Milgram
Stanford prison experiment
Eichmann case (nazi)
Explain the limitations of role theory. What is a better theory to explain social roles in work placE?
Fails to account for how different individuals will act in certain roles.
Social identity theory explains better,
Explain social identity theory
Social identity is part of our self concept which is associated to an internalised group membership
Individuals try to achieve positive self esteem through positive distinctiveness (feeling ingroup is better than outgroup)
Explains discriminatory behvaiour to other groups (tajfel and billig) (brown)
Explain self categorisation theory
Distinguishes the different levels of self categorisation
Human identity
Social identity
Personal identify
The context influences how people categorise themselves
What is the most important attribute to leadership?
Inspirational behaviour motivating followers
What does path-goal theory state the key function of a leader is?
Create opportunities for subordinates to be rewarded for working towards organisations goals
To provide guidance and pathways for subordinates to achieve those goals
How should the leader of a group present themselves as in self categorisation theory
Leader should present self as typical in-group member
Explain how Decision making in groups should take place?
Intelligent and experienced individuals can succumb to groupthink
Try to maintain group cohesiveness by limiting any dissent
Explain group think
Threat from out-group strengthens salience of ingroup
Indivudals the behave more in line with group prototype
