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Produktmanagement > Kommunikation > Flashcards

Kommunikation Flashcards

1
Q

Welche Ebenen einer Nachricht gibt es

A

Sachinhalt
Beziehung
Apell
Selbstoffenbarung

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2
Q

Definition Kompromiss

A

modifizieren beider Standpunkte, so dass sie miteinander verträglich sind

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3
Q

Definition Konsens

A

verlassen der eigenen Standpunkte auf einen gemeinsamen

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4
Q

Definition Vorwand

A

Emotional, verschleiernd

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5
Q

Definition Einwand

A

sachlich, um Antwort bittend

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Produktmanagement (12 decks)

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