KK2b

Question 1

CCCFT

Answer 1

1. Clarity
2. Challenge
3. Commitment
4. Feedback
5. Task complexity

Question 2

Goal setting theory definition

Answer 2

In order to provide motivation for the employees, goals should be based around 5 key principles:
Clarity
Challenge
Commitment
Feedback
Task-complexity

Question 3

Disadvantages

Answer 3

When two separate goals are set at the same time, exerting too much focus on one may make it difficult to achieve the other

goals have risks.

focuses on how goals are related to job performance but does not take into
account the “why” i.e. Why setting goals is linked to performance

Question 4

Clarity

Answer 4

Clear goals help give employee a specific direction to work toward. They know exactly what needs to be achieved and how it will be measured.

Question 5

Challenge

Answer 5

The more challenging a goal, the more motivation it can provide. This means that goals need to extend employees, so that they can work hard to achieve them, but without being too ambitious so the employees feel the goals are beyond their reach.

Question 6

Commitment

Answer 6

Commitment towards the achievement of the goal. If the manager sets the challenging goal themselves, they need to find a way to get the employee on board and committed to the cause. This can be achieved by expressing the importance of the goal and its relevance to the employee.

Question 7

Task-complexity

Answer 7

Manager must be careful that the complexity of the goal is not completly beyond the ability of the employees and tailored to their abilities. This ensures that goals can be achieved, providing employees with a sense of achievement and enabling the business to achieve its wider objectives.

Question 8

Feedback

Answer 8

The manager should provide constructive feedback to the employee during the process of working towards a goal. Without this feedback, the employee will find it difficult to alter the level or direction of their effort.

Question 9

Goal setting +.

Answer 9

Goals are usually aligned with the objectives of the business -> motivation towards the goal helps the business achieve their own objectives

Due to challenging nature of the goals, the employees are likely to continue to develop their skills and knowledge

Employees know exactly what they need to achieve because there is clarity with each goal that is set

Question 10

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Answer 10

Time consuming to set goals for employees + Challenging for the manager to set goals that are not too challenging or overwhelming

Once a goal has been achieved, a new goal needs to be set

Failure to meet a goal can harm an employee’s self-esteem -> negatively impacting their performance