KK 3 + 4 Flashcards

1
Q

5 motivation strategies PCISS

A

Performance Related Pay (financial strategy)

Career Advancement (non-financial strategy)

Investment in Training (non-financial strategy)

Support strategies (non-financial strategy)

Sanction strategies (non-financial strategy)

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2
Q

Performance related pay definition

A

is a financial reward to employees whose work has reached or exceeded a set standard

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3
Q

Performance related pay strategies

A

sales commission

profit sharing

employees being allocated shares

bonus

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4
Q

3 advantages to performance related pay

A
  1. Tangible way of recognising achievement
  2. Improve productivity levels
  3. Goals are normally clear and specific e.g. 50 sales in one week
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5
Q

3 disadvantages to performance related pay

A
  1. Reduces equality in employee pay -> bad morale
  2. Acts to demotivate if goals are too challenging
  3. Danger of sacrificing safety and quality over quantity
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6
Q

Career advancement

A

Where an employee is given opportunities to develop their skills and take on a new position in the business, one that involves increased responsibility.

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7
Q

job enrichment

A

making a job more challenging so workers are required to use their full
capabilities and gain personal growth

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8
Q

Career advancement advantages

A
  • Helps business retain talented employees
    -Retain intellectual property and continuity of knowledge
  • Reduced staff turnover as employees are encouraged to take on greater responsibilities in the business rather than seeking them elsewhere
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9
Q

Career advancements disadvantages

A
  • Difficult to provide for all employees
    -> resulting in some employees missing out on promotions -> causing resentment from these employees

Employee promoted beyond their capabilities

Employees level of productivity may be decreased due to broader responsibilities due to their job being enlarged

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10
Q

Investment in training

A

The business devotes resources to the process of enhancing the knowledge and skills of their employees -> employees to improve their abilities and perform their job at a higher level

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11
Q

Benefits for employee for iot

A

increased confidence, gain skills &
knowledge, satisfaction (feel they are contributing to business outcomes),
motivation and possibly pay.

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12
Q

Benefits for the employer for not

A

increased productivity, less errors, assists in building teams, possibility a greater ability to achieve business objectives.

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13
Q

IOT advantages

A

Create positive corporate culture
Increased job performance -> assists business to achieve objectives
Create a sense of loyalty and attachment to the business

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14
Q

Sanction strategies

A

A penalty for poor performance or disobeying a business policy. e.g. verbal warning

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15
Q

Support strategies examples

A

employee assistance program and mentoring programs

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16
Q

IOT disadvantages

A
  • Loss of productivity when the employee is being trained
  • Expensive to conduct training
  • Overtraining employees can lead to increased stress for the employee and poor motivation
17
Q

Support strategies

A

A business provides individual assistance and services designed to help employees cope with problems that negatively affect their lives and performance.

18
Q

+ Support

A

helps improve the mental wellbeing of employees

Employees feel valued, increasing their commitment to the business

Helps develop a supportive culture where employees are collegial and care for each other

19
Q

Support -

A

Might be expensive for the business
Level of support may be subjective, making it difficult to deliver support fairly to everyone

20
Q

Sanctions

A

a penalty for poor performance or disobeying a business policy

21
Q

+ to sanctions

A

Some employees motivated to act quickly for fear of being sanctioned

Some employees are motivated more by sanctions than incentives

22
Q

sanctions -

A

A short-term motivator

May harm the working relationship between manager and employee

Cause resentment and conflict in business