K C CH-13 Flashcards

1
Q

What is the first key to successful management of facilities information

A

assess the existing data

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2
Q

What information does a facilities manager need to reconfigure a few customer department workstations?

A

existing conditions, intent of the occupant, and information about preparation for change

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3
Q

Making a sound decision depends on what

A

timely information

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4
Q

What are some benefits of informed decision making

A

reduces risks, and increases the likelihood of adhering to corporate goals, budgets, and schedules

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5
Q

How does a facilities manager benefit from technology?

A

it frees the manager to develop solutions

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6
Q

What are some advantages of automating data

A

easy conversion, easy transmission, and quick retrieval

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7
Q

Having the budget figures for the previous two years and noting that the cost of outsourced cleaning contractors has risen 15 percent is an example of gathering what?

A

information

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8
Q

What information can be included in a basic database

A

drawings, word processing files, and photographs

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9
Q

What are some symptoms of a poorly designed database

A

unnecessary files, unprotected valuable files, and unclear rights of access

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10
Q

What is the primary rule for storing data

A

one storage place, several access routes

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11
Q

When designing a database to track office equipment, what information should be recorded about office equipment?

A

part number, style, color, finish, brand name, manufacturer, etc.

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12
Q

What does it mean to have fully interactive alphanumeric and graphic links between software programs?

A

changing the graphic record also changes the alphanumeric record

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13
Q

What is the other numerical tool for organization-oriented information besides space assignment?

A

budgetary information

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14
Q

What does space planning software allow you to do

A

create, modify, update and store drawings

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15
Q

What are some of the most common computer-aided facilities management software (CAFM) packages available?

A

space management, real property and lease management, and work management

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16
Q

What does real property and lease management software allow you to do?

A

track data about building ownership, status, valuation, and cost, and physical properties

17
Q

What is the software system called that tracks equipment numbers, types of tools necessary, number and skill levels of staff, and spare and replacement parts?

A

building operations and maintenance management

18
Q

Which software system allows you to track several work orders and various trades and assigns them to one project?

A

work management

19
Q

What is the biggest danger to facilities management data

A

obsolescence